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With more than 300 online training courses, dozens of seminars and certification programs, timely webinars and audio conferences, training manuals and access to on-demand content, you have the power to choose the Community Banker University learning experience that's right for you.
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2023 Legislative Update (MP4)The rules and regulations governing IRAs, HSAs, and other tax favored savings accounts are constantly evolving. This can prove to be challenging to keep up with. Rely on our industry experts to bring you up to date on recently proposed legislation and regulatory changes that may affect your organization and your clients. |
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7 Ways to Frustrate AttackersIn the face of constant cybersecurity threats, it's easy to feel discouraged. Most penetration tests exploit common weaknesses and misconfigurations, mirroring real-world attack methods. But what if you could turn the tables on attackers? |
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A $10 Bonus with a Million Dollar Tax Bill — 1099 Reporting Issues for Bank Account PromosMost people in the banking business are familiar with IRS Form 1099-INT, which deals with true interest payments (payments for the use or forbearance of money). |
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A Detailed Look at Share Repurchase Transactions (MP4)Many community bank holding companies use share repurchase transactions as the primary avenue of liquidity for their common stock. These types of transactions have myriad considerations, including those related to program structure, pricing, funding, regulatory, and corporate approvals. |
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A Summary of the Newest UCC Provisions Related to Digital Assets that are (Possibly) Coming to Your State (MP4)Many community banks are contemplating the future of digital assets and the role they will play in the financial services industry. The various possibilities and issues related to virtual currencies, non-fungible tokens, and other digital assets are endless. |
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Action Plans for Troubled CreditRecognizing that you have a troubled credit in your portfolio is traumatic enough. Having to deal with a declining relationship that may cause your bank a significant loss can create an outright panic. Instead of freezing or believing that things will get better on their own, now is the time to blaze the path forward to avoid a charge off. |
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ADA General Accessibility Accommodations Policy Describes the bank’s intention to ensure that its services are accessible and accommodating to individuals with disabilities. Includes a policy statement; roles and responsibilities of bank board, executives, committees, and employees; grievance processes; and contact for inquiries, questions, assistance, and general information.
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ICBA Member - $175.50
Non-Member - $195.00 |
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ADA Website Accessibility Accommodations Policy Addresses the need of the bank’s website to provide equal treatment to all its customers and the public under Title II of the ADA, the Rehabilitations Act of 1973, and Department of Justice (DOJ) web accessibility directives in accordance with Web Content Accessibility Guideline (WCAG) 2.0 Level AA and the United States Access Board’s Section 508 Standards.
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ICBA Member - $175.50
Non-Member - $195.00 |
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Advanced Financial Statement and Cash Flow Analysis 2022 (MP4)
Attend this proactive webinar and learn a comprehensive approach to financial statement and cash flow analysis. The session will begin with analyzing the four financial statements- Income Statement, Statement of Retained Earnings, Balance Sheet, and Statement of Cash Flows. Recorded Nov. 8, 2022.
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Advanced Tax Return Analysis 2022 (MP4)
This webinar will provide the banker with several advanced tax return concepts and related analyses to help them more effectively work with their business customers. Recorded Dec. 13, 2022.
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Agricultural Lending Policy
Establishes the parameters and structure covering agricultural lending, including interest rates, pricing of loans, lending limits, and credit criteria.
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ICBA Member - $535.50
Non-Member - $595.00 |
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AI Demystified: 101Everyone is talking about AI and how it is changing how people work, live—and bank. This webinar is designed to provide community bankers with a primer on artificial intelligence and the opportunities the future may hold for community banks. Gain a clear understanding of the strengths and weaknesses of this technology and its potential impact. |
Members: $219 |
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AI Demystified: How Banks Are Putting AI to WorkAI can be used in many different ways to power your bank offerings and services. Learn how bankers like you are implementing AI at their banks to benefit customers, evolving their user experience and augmenting existing resources to improve efficiency as well as how they are skilling up their teams to maximize the potential value of the technology. |
Members: $219 |
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AI Demystified: Regulatory EnvironmentBefore getting started with AI, understand the regulatory environment for banks adopting this new technology. When you implement AI in your business you will have to adhere to new and emerging regulations. Gain insights from the ICBA regulatory experts who have been keeping a watchful eye on the regulatory scene. |
Members: $219 |
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AI Demystified: Webinar Series BundleEveryone is talking about AI and how it is changing how people work, live—and bank. This webinar is designed to provide community bankers with a primer on artificial intelligence and the opportunities the future may hold for community banks. Gain a clear understanding of the strengths and weaknesses of this technology and its potential impact. |
Members: $429 |
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Webinar On Demand |
Annual Current Issues Certification Conference |
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Annual Regulatory Training Requirements for Seasoned BankersKnock out your annual training requirements in one 90-minute webinar! This webinar is for seasoned bankers and senior staff. You’ve trained for years in these areas, now let us walk you through this refresher to meet all the annual requirements that will have you back in your routine in just 90 minutes. |
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Annual Regulatory Training Requirements for Seasoned BankersKnock out your annual training requirements in one 90-minute webinar! This webinar is for seasoned bankers and senior staff. You’ve trained for years in these areas, now let us walk you through this refresher to meet all the annual requirements that will have you back in your routine in just 90 minutes. We’ll provide a general overview and key points covering:
Duration: 90 minutes |
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Appraisal StandardsAppraisals are an intricate part of the real estate lending process whether consumer or commercial. Whether the transaction requires an appraiser or uses an evaluation, the bank must ensure that each is performed according to the requirements and protects the bank from losses resulting from incorrectly valued real estate collateral. This course provides bankers with a guide to the appraisal standards, as well as what is required of the bank’s appraisal and evaluation program. This course is intended for lending staff and those involved in the real estate loan process.
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ICBA Member - $179.00
Non-Member - $299.00 |
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Appraisals and Evaluations Bank PolicyEstablishes guidelines to assist the bank in protecting its interest in real estate-related transactions. Includes appraiser and evaluator qualifications and selection, as well as the competency requirements.
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ICBA Member - $292.50
Non-Member - $325.00 |
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Artificial Intelligence Governance PolicyThis policy offers guidance for directors, officers, and staff in effectively managing cyber risks in the context of artificial intelligence (AI). It addresses critical aspects, such as strategic planning, approval authority, acceptable use, incident response, and vendor management. |
ICBA Member - $195 Non-Member - $215 |
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Assessing and Working with Client ForecastsOne of the most overlooked pieces of information we receive is likely the borrower's forecast or budget. Often it is an item we check off the list without digging into it. It is also a report that in many cases we hide in the file and never review after the close. This is one of the biggest mistakes that a portfolio manager or lender can make. |
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Audit Certificate ProgramThe ICBA Education Auditing Certificate program equips internal auditors with the knowledge and tools needed to successfully conduct and perform the internal audit function in their bank. |
$999 / ICBA Members$2,499 / Non-Members |
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Audit Certification (CCBIA) |
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Audit Working PapersWith the Audit Working Papers you can establish strong audit procedures to help support your bank's internal control environment and mitigate institution risk. Ensure a complete and comprehensive cross-departmental audit scope with this customizable resource that can be scaled to fit the size, complexity, and risk profile of your bank. |
Initial Price: Annual Digital Renewal: |
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Auditing Assets The purpose of this course is to introduce you to the principles of internal auditing for assets. During this course, you will review the specific qualities of an account that an auditor attempts to test. After completing this course, you will understand the overall objectives for auditing assets.
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ICBA Member - $179.00
Non-Member - $299.00 |
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Auditing Certificate Program
The Auditing Certificate Program equips individuals with the knowledge and tools needed to successfully conduct and perform the internal audit function in your bank. The certificate program consists of four critical learning areas. Each learning area includes a comprehensive exam. Upon successful completion of all four learning areas, the learner is awarded a certificate.
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ICBA Members: $999
Non-Members: $2499 |
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Auditing Liabilities & Other ActivitiesThe purpose of this course is to introduce you to the principles of internal auditing for liabilities. After completing this course, you will understand the overall objectives for auditing liabilities, which will enable you to design and implement better audit programs and procedures when auditing liabilities. You should be able to test the policies, procedures, processes, and controls at your bank concerning liabilities to ensure function and compliance.
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ICBA Member - $179.00
Non-Member - $299.00 |
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Auditing: The BasicsThis course is designed to introduce you to internal auditing and provide tools and step-by-step procedures to establish and maintain an effective internal audit function within your bank.
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ICBA Member - $179.00
Non-Member - $299.00 |
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Automated Clearing HouseCrafted specifically for community financial institutions, the ACH Policy offers a comprehensive solution for establishing a robust framework governing Automated Clearing House (ACH) transactions. Aligned with the National Automated Clearing House (NACHA) rules and guidelines, this customizable Word document covers ACH responsibilities, compliance measures, and risk management concerns for both originating and receiving financial institutions. |
ICBA Member - $265.50
Non-Member - $295.00 |
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Back It Up! ACH for Operations (MP4)
Whether you are new to ACH processing or are a back-up to the ACH Manager, it’s important to keep your ACH knowledge up to date! Review all things ACH from the operations perspective, including network participants, transaction flow, and the exception handling process.
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Balance Sheets for Bank MarketersWhat do marketing pros need to know? For bank marketers to effectively market a bank product or service you must have knowledge about your bank not just about the product or service you are marketing. Learn how you can understand your bank better. Study various aspects of banking, how to obtain specific data about your bank, marketing’s contributions, and marketing strategies. |
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Bank Compliance Check UpThe Bank Compliance Check Up Program provides a comprehensive system and checklists for monitoring and determining the bank’s compliance with deposit, lending, administrative regulations, and other banking laws. Also included are over 40 training agendas and quizzes! |
Initial Price Annual Digital Renewal |
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Bank Director Bible - PDFThe Bank Directors’ Bible (4th Edition, 2023) provides industry best practices, insights into issues encountered by community bank directors in today’s environment and how to effectively serve on community bank boards of all sizes. |
ICBA Member: $295
Nonmember: $345 Bank Director Program: $195 |
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Bank Director Glossary - Third Edition 2022 Searchable PDFBank Director Glossary includes more than 200 pages of customary terms used by regulators, executive officers, industry consultants, and attorneys. Presented alphabetically with clear and to the point definitions, this valuable reference guide is a must have for any community bank director or officer. |
ICBA Member: $295
Nonmember: $345 Bank Director Program: $195 |
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Bank Director Video SeriesThe Bank Director Video Series features 7 different presentations that vary from 14-20 minutes in length. These can be used during board meetings, for annual training, new director training or topic refreshers. |
ICBA Member: $599
Nonmember: $799 Free for Bank Director Program Members |
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Bank Owned Life Insurance (BOLI)Identifies risks inherent in the acquisition, retention, and use of BOLI. Covers specific types and limitations on BOLI, including key persons, cost recovery, split-dollar life insurance, and life insurance on borrowers.
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ICBA Member - $355.50
Non-Member - $395.00 |
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Bank Protection Act Policy Provides the requirements of the regulatory agencies and covers all aspects of bank security, including designation of a security officer, security devices, maintenance, testing, training, and robbery procedures.
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ICBA Member - $292.50
Non-Member - $325.00 |
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Bank Secrecy Act: BSA & Compliance OfficersThe Bank Secrecy Act (BSA) is one of the main tools the Federal Government uses to combat financial crimes and terrorist activity. The BSA requires banks to assist in preventing crime by enacting sound policies regarding reporting, recordkeeping, and monitoring of potentially criminal activity. The BSA requires the Board of Directors to appoint a Bank Secrecy Officer. It is important that the Bank Secrecy Officer be well versed in the Bank Secrecy Act in order to implement a compliance BSA/AML program. This course will provide Bank Secrecy Officer and other BSA/compliance personnel with the training they need to effectively create and manage their banks program.
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ICBA Member - $179.00
Non-Member - $299.00 |
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Bank Secrecy Act: Customer Due Diligence and Beneficial OwnershipCustomer Due Diligence is the fifth pillar of a compliance Bank Secrecy Act and Anti-Money Laundering Program. In this course you will learn about the Customer Due Diligence rules including the following requirements and how to comply with them: customer identification and verification; beneficial ownership identification and verification; using customer relationships to develop a customer risk profile; and monitoring for reporting suspicious transactions. This course is intended for new accounts personnel, both deposits and loans and BSA and compliance personnel.
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ICBA Member - $179.00
Non-Member - $299.00 |
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Bank Secrecy Act: Frontline & Deposit OperationsThe Bank Secrecy Act is one of the main tools the Federal Government uses to combat financial crimes and terrorist activity. The BSS requires banks to assist in preventing crime by enacting sound policies and procedures regarding reporting, recordkeeping, and monitoring of potential criminal activity. Many of the requirements are initially detected and handled by the frontline and operations staff of the bank. It is important this staff understand what the rules are and how to handle each of the requirements under the law. This five-part course will provide frontline and operations staff with the knowledge they need to know regarding currency transaction reports, customer due diligence and beneficial ownership, customer identification requirements, OFAC, transaction recordkeeping, information sharing, and suspicious activity identification, reporting and monitoring.
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ICBA Member - $179.00
Non-Member - $299.00 |
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Bank Secrecy Act: Information SharingThe USA PATRIOT Act provides, through Sections 314(a) and 314(b), mechanisms under which banks share information with each other or law enforcement agencies in an effort to deter money laundering and terrorist activity. This course will provide you with an overview of the mandatory and voluntary information sharing provisions of the Bank Secrecy Act (BSA). This course is intended for BSA & compliance personnel.
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ICBA Member - $179.00
Non-Member - $299.00 |
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Bank Secrecy Act: Lenders & Loan Operations
The Bank Secrecy Act (BSA) is one of the main tools the Federal Government uses to combat financial crimes and terrorist activity. The BSA requires banks to assist in preventing crime by enacting sound policies regarding reporting, recordkeeping, and monitoring of potentially criminal activity. This course is intended for those involved in all aspects of the loan process. This includes lenders, loan operations, lending assistants, and credit departments.
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ICBA Member - $179.00
Non-Member - $299.00 |
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Bank Secrecy Act: OFAC Compliance The Office of Foreign Assets Control (OFAC) administers and enforces economic and trade sanctions. Banks must be fully aware of their responsibilities according to OFAC. This course outlines the purpose of OFAC, OFAC compliance program requirements, and blocking transactions.
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ICBA Member - $179.00
Non-Member - $299.00 |
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Bank Secrecy Act: Overview For All Personnel
The Bank Secrecy Act (BSA) is one of the main tools the Federal Government uses to combat financial crimes and terrorist activity. The BSA requires banks to assist in preventing crime by enacting sound policies regarding reporting, recordkeeping, and monitoring of potentially criminal activity. All bank personnel are required to receive annual BSA training.
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ICBA Member - $179.00
Non-Member - $299.00 |
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Bank Secrecy Act: Red Flags
The Bank Secrecy Act or BSA requires financial institutions in the United States to assist US government agencies in detecting and preventing financial crimes such as terrorist financing, tax evasion, identity theft, different types of fraud, such as wire, loan, and elder fraud, structuring, account takeovers, human trafficking, funnel account activity, and more. Left unchecked, money laundering can erode the integrity of our financial institutions. This course will identify red flags that can help bank employees recognize possible illegal activity and provide the latest industry trends and issues related to the Bank Secrecy Act and Anti-Money Laundering laws. This course is intended for all bank personnel.
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ICBA Member - $179.00
Non-Member - $299.00 |
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Bank Secrecy Act: Reporting & Recordkeeping
The Bank Secrecy Act (BSA) is one of the main tools the Federal Government uses to combat financial crimes and terrorist activity. The BSA requires banks to assist in preventing crime by enacting sound policies regarding reporting, recordkeeping, and monitoring of potentially criminal activity. This course will provide you with an overview of the recordkeeping and reporting requirements of the Bank Secrecy Act. This course in intended for BSA and compliance personnel.
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ICBA Member - $179.00
Non-Member - $299.00 |
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Bank Secrecy Act: Senior Management & Board of Directors
The Bank Secrecy Act (BSA) is one of the main tools the Federal Government uses to combat financial crimes and terrorist activity. The BSA requires banks to assist in preventing crime by enacting sound policies regarding reporting, recordkeeping, and monitoring of potentially criminal activity. BSA/AML requirements grant senior management and the Board of Directors primary responsibility for ensuring that the bank has a comprehensive and effective BSA/AML compliance program and oversight framework that is reasonable designed to ensure compliance. This course is intended for senior management and board of directors.
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ICBA Member - $179.00
Non-Member - $299.00 |
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Bank Secrecy and Anti-Money Laundering Policy Provides procedures as required by the regulatory agencies. Includes information on exempt persons, internal records, currency transaction reports, Office of Foreign Assets Control, Customer Identification Program and Customer Due Diligence, wire transfers, and anti-money laundering.
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ICBA Member - $445.50
Non-Member - $495.00 |
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Bank Security Certification (CCBSO) |
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Banking Crypto 2022 (MP4)
Banks are increasingly offering access to cryptocurrency, including Bitcoin, to their customers. Sifting through how to do that is a maze. Recorded Sept. 14, 2022.
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Banking Law 101No prior knowledge of banking or law is needed as we explore banking regulation, the dynamic business of banking, and various other regulatory and business topics. Get ready for an engaging introduction that will leave you with a firm foundation in banking law. Learning Objectives:
Duration: 60-minutes |
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Basics of Agriculture LendingThe agriculture field has faced significant headwinds that have stressed many farmers and lenders alike. Agricultural lending decisions are often handled by bankers with limited knowledge of agriculture. Dive into the world of agricultural lending and its unique attributes while covering key topics such as credit risk, management of factors impacting farms, and analyzing the financial statements. Gain a comprehensive understanding of how to assess creditworthiness, mitigate risks and make informed lending decisions in the agricultural sector. |
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Basics of Banking, Overview, What We Do! (MP4)Welcome to banking! There is hardly a vocation that touches more lives than the finance industry. To fully realize what we do, one needs to understand the banking industry. |
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Basics of Cash Flow
Further details will be available 30 days prior to the webinar date.
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Best Practices for Loan ProcessingFurther details will be available 30 days prior to the webinar date. |
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Board of Directors Policy Designed to assist the board in recognizing and carrying out its duties and responsibilities for overall direction of the bank. Includes planning and budgeting, monitoring operations, overseeing business performance, training, committees, and code of conduct.
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ICBA Member - $400.50
Non-Member - $445.00 |
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Boardroom Strategies For Financial InstitutionsBoardroom Strategies for Financial Institutions focuses on the relationships among board members and how to be effective inside the boardroom. It is a must have for new and experienced board members. This book is a companion book to The Ultimate Guide for Bank Directors, Revised Edition. |
ICBA Member: $28.95
Nonmember: $44.95 Bank Director Program: $23.95
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Branch Closing Policy Sets forth the procedures required by the regulatory agencies to close a branch office, including profit analysis and availability of services.
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ICBA Member - $292.50
Non-Member - $325.00 |
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Bring YOUR Shoes – How to Lead by Maximizing TalentSuccessful leaders surround themselves with talented individuals that complement their strengths. But as a leader, how do you find them? Complementary talent doesn’t just show up. It has to be sought out. |
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Brokered Deposits and Core Funding - JuneBrokered deposits provide an important source of funding for community banks. Recent changes to FDIC rules and guidance have offered clarity in certain areas of the brokered deposit regulatory regime while creating uncertainties in other areas. Discuss the general legal framework surrounding brokered and core deposits, and industry trends. |
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BSA Hot TopicsFurther details will be available 30 days prior to the webinar date. |
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BSA Hot Topics (MP4)Emerging threats and financial crimes are presenting challenges to community banks’ BSA program. It’s important to stay informed and vigilant to protect your bank and its financial transactions. Dive into the hottest trends regarding BSA, discuss traditional scams and emerging scams, and examine the new Beneficial Ownership Rule – what you need to know and how it affects community banks. |
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BSA Update 2022 - Part 2 (MP4)During this 60 minute webinar, your presenters, Kristen Ritter and Clint Jay from TIB Consulting Solutions, will provide regulatory updates and share common issues that regularly come up. Recorded Nov. 1, 2022. |
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BSA/AML Certification (CBAP) |
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BSA/AML Model Evolution in a Rapidly Changing World: How Recent Changes in Technology and Current Events Are Affecting Our BSA/AML Programs (MP4)
Over recent years, our industry has gone through tumultuous changes that affect how we think about Bank Secrecy Act and Anti-Money Laundering models. From the technology side, the rise of machine learning models and cryptocurrency has required us to evolve how we analyze customer behavior.
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BSA/AML Officer of the FutureIt’s 2024 and finally, the future we were promised is here. Artificial Intelligence (AI), Machine Learning (ML), and Robotic Process Automation (RPA) are operational and making the fight against financial crime easier and more effective. That is, if you have the requisite skills to take advantage. Otherwise, being a BSA Officer probably feels harder than ever to manage at its current pace of change. |
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BSA/AML Video Training SeriesThe BSA/AML Video Training Series features 5 different presentations customized to provide job specific training for every member of your bank staff including Senior Management and Directors. This live action series contains fresh content, best practices,
the latest hot topics in BSA/AML, and is everything your bank needs to comply with the annual training requirements. |
ICBA Member: $699 |
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Building a Culture that Develops Future Leaders (MP4)Leadership development and succession planning place a high priority on any company’s ability to develop talent within their organization. We continue to hear stories from managers about the gap between Baby Boomers and Millennials. Recorded March 30, 2023. |
ICBA Members: $219 |
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Business and Travel Expense Policy Defines the general types of expenses the bank will incur; establishes the budgeting and operational procedures needed to implement the policy; and provides policy guidelines for travel and entertainment.
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ICBA Member - $265.50
Non-Member - $295.00 |
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Business Continuity Management for Banks
Disaster recovery for banks was a plan written to help the bank recover in the event of a natural disaster. With continued interdependence on technology, these plans have become more comprehensive to encompass many different types of events that can disrupt normal bank operations. This planning has evolved into what is now known as Business Continuity Management (BCM). BCM plans incorporate analysis of potential system downtimes, resources, and risks to provide sound strategies and detailed plans for recovery and resilience of normal bank operations in various types of “disaster” scenarios. This course outlines the steps to build a sound BCM plan according to regulatory guidance. This course is intended for management, directors, and security personnel, both physical and information.
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ICBA Member - $179.00
Non-Member - $299.00 |
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Business Continuity Management Policy Designed to provide a risk management plan to avoid potential losses. Includes policy implementation, bank security, emergency procedures, back-up sites, loss prevention, liquidity, insurance policies, asset protection, and risk management training.
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ICBA Member - $292.50
Non-Member - $325.00 |
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Buy Now Pay Later - What Community Banks Need to Know (MP4)In this quick "lunch and learn" video, Deborah Phillips, Senior Vice President, Payments & Technology Policy, ICBA and Senior Vice President, Industry Relations, ICBA Bancard breaks down the what, why, and how of Buy Now Pay Later (BNPL) with Scott Broughton, Senior Vice President, Marketing and Client Engagement, ICBA Bancard. |
Free
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CAMELS, Understanding How Your Bank Is Measured (MP4)As banks risk rate clients, banks are also being risk rated under the CAMELS system. Understanding how the examiners will be reviewing bank performance is important for bankers to prepare for their next exam. |
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CAN SPAM Policy Outlines the specific procedures when initiating electronic mail messages to any recipient with the primary purpose of communicating a commercial message, primarily emails whose purpose is to advertise or promote a commercial product or service, which includes website content.
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ICBA Member - $175.50
Non-Member - $195.00 |
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Cannabis in Banking (MP4)
Cannabis has become more mainstream, and institutions have begun banking with hemp customers. Find out how banks are knowingly – and unknowingly – banking hemp, CBD, and marijuana. This presentation will cover the current landscape of federal and state law for banks that are actively banking or contemplating banking with cannabis and/or hemp customers.
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Capital and Liquidity Opportunities for MDI’s (MP4)
Together we analyze the MDI industry’s competitive advantages and collective challenges. We also present suggestions for improvements for capital management and a complimentary, bank-specific study to aid management in evaluating investment opportunities for MDI’s.
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Free
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Capital Planning, Capital Alternatives and Uses of Capital (MP4)Inflation has dramatically changed stress testing. Liquidity, cost of funding, cap rates, appraisal evaluations, and other factors are changing the way capital adequacy is tested. Explore how banks think about such matters as well as what capital planning looks like today. |
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Capital Strategies for the Current EnvironmentThe current and prospective banking environment has many community banks considering capital raising alternatives. If your bank is in this position, it is important that your board understands all of the available capital-raising alternatives. |
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Capital, Earnings, and Dividend Policy Provides a clear outline of the bank's goals and parameters for maintaining an adequate capital base, and states how the payment of dividends relates to those goals and parameters.
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CBA Member - $355.50
Non-Member - $395.00 |
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Cash Management: How Sales, Operations and Technology Can Work Together to Create More Fee Income (DVD) |
ICBA Members: $219
Non-Members: $319 |
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Cash to Cash and Cash Cycle, Assessing Management's Effectiveness and Getting to the Right Line of Credit AmountOperating lines of credit are never easy to analyze. Rarely are any two assessments the same. The key to setting the right line of credit is analyzing the borrower’s cash-to-cash cycle. Learn how to assess management’s stewardship of their cash, build expectations for industry standards, and develop a usable assessment to arrive at the right line of credit amount for your borrower. Explore operating entities in manufacturing, wholesale/distribution, retail, and service sector industries. Since managing credit risk does not end at the closing, participants will be given key monitoring points that help keep the life of the loan in good standing. |
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Characteristics of Strong Risk Assessments and Tools to Monitor and Report ResultsFinancial Institutions provide great value to the American economy. But that value comes with risks. Risk Assessments are at the core of a strong Enterprise Risk Management (ERM) Program. Therefore, developing strong risk assessments for all key areas of the financial institution is crucial. Strategic-minded institutions do not strive to eliminate risk or minimize it. They strive to manage risk at the enterprise-wide level so that they incur just enough of the right kind of risk to effectively pursue their strategic goals. This is referred to as “Optimal Risk-Taking.” Review the characteristics of strong Risk Assessments to ensure you address key areas of your institution and discuss how to develop an enterprise-wide process to conduct Risk Assessments. Gain practical tools and examples to implement in your organization immediately while strengthening your existing Risk Assessments and creating new ones. |
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Charitable Contributions Policy Establishes the types of contributions the bank will grant and sets forth the budgeting and operational procedures needed to implement the policy.
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ICBA Member - $265.50
Non-Member - $295.00 |
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Charter ConversionsFrom time-to-time, banks consider whether a different category of bank charter would be right for them. Walk through some of the items banks should consider when changing charters, and the process of changing charters or primary federal regulator. |
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Check Cashing
Cashing a check is more complex than simply making sure the check is legitimate and handing over or depositing the money. Banks have different policies for checks written on accounts the bank holds than they do for checks written on accounts held by other banks. Banks also have different rules for cashing a check presented to you by a bank customer than they do for checks presented to you by a non-customer.
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ICBA Member - $179.00
Non-Member - $299.00 |
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Check Fraud 2022 (MP4)We know that people are writing less checks. However, did you know that checks continue to be the most common way financial crimes are committed? Join us for this 60-minute webinar to hear about the most recent trends in check fraud and what steps you can take to help prevent your institution from falling victim to financial crimes. |
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Check Fraud: A Practical Guide to Altered, Forged, and Counterfeit Checks for Community BankersThis guide is a resource to help ICBA members both minimize the incidents of check fraud related to altered, forged, and counterfeit checks and take appropriate steps to recover funds or otherwise minimize loss, when it does occur. This publication is for general information purposes and is not intended to be, and should not be taken as, legal advice. The information in this publication is current as of March 2024. The guide explains how the laws and regulations governing checks assign liability for check fraud to individual banks involved in the issuance, transmittal, and receipt of checks. In addition, it lists various defenses a bank may raise to avoid liability for check fraud. To get the breakdown of the issue, how it affects you, and what you can do about it, read our in-depth guide to check fraud either here, or with the download button on this page. Please note, this is a ICBA Member-only guide and you must be logged in to view it.
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Check Returns & AdjustmentsEach method of returning a check to the Depositary Bank, whether through a return or an adjustment, has distinct advantages and potential impacts on customers. |
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Check Rules & RegulationsEach payment network has its own set of rules and regulations, and the check network is no exception. Regulation CC and the Uniform Commercial Code Article 3 and Article 4 pertain to all checks. However, the clearing path dictates which rules apply. |
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Check Your AdThe Check Your Ad Program takes the guesswork out of determining the appropriate requirements for deposit and lending advertisements so that you can ensure your advertisements are compliant before an auditor or examiner finds a violation. |
Initial Price:
ICBA Member: $599 Non-Member: $899 Annual Digital Renewal: ICBA Member: $449 Non-Member: $749 |
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Clean Desk Policy The purpose of the Clean Desk Policy is to help reduce the risk of information theft, fraud, or a security breach caused by sensitive information being left unattended and visible in plain view. IT also promotes physical security and work efficiency. This course will outline the purpose, goals and actions required to comply with the policy.
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ICBA Member - $179.00
Non-Member - $299.00 |
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Climate Change Regulation on Community Banks ReportThis white paper demonstrates that community banks are experts at monitoring the risk of their lending and investment portfolios and do not need more regulation to manage their potential climate risks. ICBA will oppose any climate risk regulation that adversely impacts community banks and their ability to support their communities and customers. |
FREE for members
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Code of Conduct and Conflict of Interest PolicyGuides compliance with the Bank Bribery Act. Sets forth the basic policies of ethical conduct, the foundation of basic business standards, and personal conduct.
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ICBA Member - $310.50 Non-Member - $345.00 |
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Commercial and Industrial (C&I) Lending in Today’s Competitive Market (2024)The most intricate and challenging lending you can do is commercial and industrial. Learn about the various industries you will work with, the types of loans that you will use, how to analyze financial statements for key credit risk indicators, how to properly structure a loan, plus solidifying the relationship after the closing. The key is not to be an order taker, but rather add value to your borrower’s business and build a relationship which is mutually beneficial. Learning Objectives:
Duration: 60-minutes |
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Commercial Lending Certification (CCLO) |
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Commercial Lending Policy Covers the bank's approach to commercial/business loans, including credit types, interest rates, pricing, borrower information requirements, legal lending limits, credit criteria, collateral, documentation, credit structure, and financial statement requirements.
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ICBA Member - $355.50
Non-Member - $395.00 |
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Commercial Real Estate (CRE) Lending in Today's Economy (MP4)This webinar will begin with a review of “commercial real estate” including types of properties and demand/supply in the “current” market. The session will then cover the entire “loan process” by which a commercial real estate (CRE) loan is marketed, underwritten, approved, documented, “closed,” and monitored. |
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Commercial Real Estate Lending, Understanding the Market, the Numbers and Beyond (MP4)When it comes to lending on commercial real estate, rent rolls and cash
flow are just the tip of the iceberg. With the real estate market
undergoing significant upheaval, whether it's owner-occupied,
investment, or development, it's essential to know what to look for in
terms of credit risk. This webinar aims to help you avoid headaches and
losses in the future. |
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Common Frauds & Scams
Frauds and scams have been around since the beginning of banking. However, rapid technological advances have caused these frauds and scams to become more sophisticated and harder to detect. This course will provide financial institutions with the information about common frauds and scams and will discuss the importance of awareness, education, prevention, and responses.
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ICBA Member - $179.00
Non-Member - $299.00 |
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Community Bank Compensation IssuesThe most prominent competitive advantage for community banks is their ability to provide better, more personal service than larger institutions. This requires community banks to have a top-notch team that can operate in an efficient and effective manner. Attracting and retaining these quality teams becomes more difficult every year and came to a head while the industry navigated COVID-19 and economic uncertainty. Discuss compensation structures and strategies to attract and retain the team your community bank needs to drive continued growth and success into the future. |
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Community Bank Director Guide to Compliance IssuesThe demands on community bank directors have increased exponentially in recent years. Without question, the most difficult challenge for community bank directors (most of whom are not career bankers) is fulfilling their obligation to ensure the institution achieves and maintains compliance with applicable laws and regulations. |
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Community Bank Expense Practices (What to Do and What Not to Do) (MP4)Community banks are well accustomed to operating subject to an ever-evolving set of standards imposed by their regulatory agencies. One area that has undergone significant changes is the expenses incurred by community banks. |
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Community Bank Guide to Reg. O (MP4)Reg. O is an insider abuse regulation which draws significant regulatory attention and scrutiny in the best of times. Economic concerns related to inflation and high interest rates, among other matters, will increase the regulatory attention and scrutiny on these issues. |
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Community Bank Guide to Reg. WCommunity banks must constantly ensure they maintain compliance with applicable laws and regulations to operate efficiently and avoid being placed in the regulatory penalty box. This is particularly important regarding regulations governing potential insider abuse, such as Reg. W and the restrictions and limitations it places on affiliate transactions. |
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Community Bank Overview of Insurance IssuesAt its core, community banking is risk management. In addition to community banks’ commitment to risk management on a day-to-day basis, it is important that community banks utilize insurance to protect themselves, their directors and officers from both internal and external risks. Discuss key insurance protections, with a focus on directors’ and officers’ insurance policies and financial institution bonds, as well as relevant insurance issues that can be applied to insurance protections in other areas of community bank operations. |
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Community Bank Perspective on the Bureau of Consumer Financial ProtectionThe Independent Community Bankers of America (ICBA) commends the Bureau of Consumer Financial Protection (BCFP) for initiating a wholistic review of its operations, and inviting dialogue and the pursuit of innovation through the publication of 12 requests for information (RFI). ICBA responded to each RFI with the hope that the bureau uses the comments to reorient itself and focus on what it was intended to accomplish: facilitating greater consumer choice and efficient markets, while still vigorously enforcing consumer financial law in a way that guarantees due process. This paper is a summary of ICBA’s response to each RFI. |
FREE for members
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Community Bank Regulatory Relief: A Roadmap to Economic Growth & ProsperityCommunity banks have served as America’s engines of local economic growth since our nation’s founding, and the United States remains the only country in the world served by a broadly based, vibrant community banking sector. As our economy and financial system continue to evolve, community banking must be preserved and strengthened. The empowerment of community banks is a sure route to rekindling America’s economic vitality. Today we have an opportunity to comprehensively rethink, restructure, and modernize the regulation of the American financial services industry to ensure that it promotes economic growth, prosperity, and job creation. Regulatory relief for community banks is a critical part of this effort. The purpose of this paper is to describe what is unique about American community banks, survey the regulatory environment in which they operate, identify regulatory barriers, and recommend solutions that will allow them to serve as engines of economic growth and prosperity for generations to come |
FREE for members
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Community Development Services and Loans (MP4)
The CRA requires that intermediate small and large banks provide CRA qualified services in the communities in which they operate. Creating partnerships and developing a strategy for providing these services is integral to a successful CRA program.
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Community Reinvestment Act: Intermediate BanksThe Community Reinvestment Act (CRA) was enacted in 1977 to combat redlining by ensuring that each insured depository institution serves the convenience and needs of its entire community, including low- and moderate-income (LMI) neighborhoods, consistent with its safe and sound operations. In October 2023, the Agencies published the CRA Modernization Final Rule. Banks are examined for their performance under the Community Reinvestment Act through various performance tests. The tests a bank must comply with are determined by the bank’s asset size. This course will discuss the detailed requirements that an Intermediate Bank must follow. This course is intended for bank personnel that oversee the Community Reinvestment Act, lending staff, and senior management. |
ICBA Member - $179.00
Non-Member - $299.00 |
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Community Reinvestment Act: Large BanksThe Community Reinvestment Act (CRA) was enacted in 1977 to combat redlining by ensuring that each insured depository institution serves the convenience and needs of its entire community, including low- and moderate-income (LMI) neighborhoods, consistent with its safe and sound operations. In October 2023, the Agencies published the CRA Modernization Final Rule. Banks are examined for their performance under the Community Reinvestment Act through various performance tests. The tests a bank must comply with are determined by the bank’s asset size. This course will discuss the detailed requirements that a Large Bank must follow. This course is intended for bank personnel that oversee the Community Reinvestment Act, lending staff, and senior management. |
ICBA Member - $179.00
Non-Member - $299.00 |
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Community Reinvestment Act: OverviewThe Community Reinvestment Act (CRA) was enacted in 1977 to combat redlining by ensuring that each insured depository institution serves the convenience and needs of its entire community, including low- and moderate-income (LMI) neighborhoods, consistent with its safe and sound operations. In October 2023, the Agencies published the CRA Modernization Final Rule. This course provides an overview of the new CRA Modernization rules. This course is intended for all staff who are not deeply involved in complying with the requirements but need a general understanding of what the Community Reinvestment Act is. |
ICBA Member - $179.00
Non-Member - $299.00 |
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Community Reinvestment Act: Small BanksThe Community Reinvestment Act (CRA) was enacted in 1977 to combat redlining by ensuring that each insured depository institution serves the convenience and needs of its entire community, including low- and moderate-income (LMI) neighborhoods, consistent with its safe and sound operations. In October 2023, the Agencies published the CRA Modernization Final Rule. Banks are examined for their performance under the Community Reinvestment Act through various performance tests. The tests a bank must comply with are determined by the bank’s asset size. This course will discuss the detailed requirements that a Small Bank must follow. This course is intended for bank personnel that are in charge of the Community Reinvestment Act, lending staff, and senior management. |
ICBA Member - $179.00
Non-Member - $299.00 |
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Community Reinvestment PolicySets the tone for Community Reinvestment Act compliance, whether by strategic plan or lending, investment, or service tests. Includes information on delineation of assessment area, performance standards, performance evaluation, data collection, reporting, disclosures, and public file.
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ICBA Member - $265.50
Non-Member - $295.00 |
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Compliance Acronym Quick Reference GuideThis compliance acronym reference guide will allow you to quickly parse out the abbreviations that can at times become confusing.
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Free for Bank Director Program Members
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Compliance Certificate ProgramThe ICBA Education Compliance Certificate Program is designed to give community bankers the knowledge and skills they need to become experts in bank compliance. They will learn to explain the role of community bankers in bank compliance, identify the regulations governing community banking, and identify the requirements of the laws governing community banks. |
$499 / ICBA Members$1,499 / Non-Members |
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Compliance Certification (CCBCO) |
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Compliance Deskbook and Bulletin ServiceThe Compliance Deskbook is a compliance officer’s one-stop-shop for accessing compliance regulations, important dates, agency guidance, questionnaires, updates, and other resources. |
Initial Price Annual Digital Renewal |
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Compliance Management Policy This is an overall policy for demonstrating how your bank will comply with the banking compliance regulations. Provides information on compliance officer and compliance council responsibilities, monitoring and control, and compliance risk ratings. Includes a risk ratings flow chart.
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ICBA Member - $310.50
Non-Member - $345.00 |
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Compliance Updates 2022 - Part 1 (MP4)Recorded May 23, 2022. |
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Compliance Updates 2022 - Part 2 (MP4)Has your institution kept pace with recent and upcoming regulatory changes? During this 60 minute webinar, you'll review recent and upcoming rule changes in the areas of consumer compliance, as well as discuss the regulatory environment and what may be to come. Recorded Aug. 2, 2022. |
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Compliance Working PapersOne of the three elements of an effective compliance program is monitoring and corrective action. These compliance working papers are essential for monitoring your financial institution’s compliance with federal consumer compliance laws and regulations. |
Initial Price Annual Digital Renewal |
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Consumer Lending Certification (CCBCL) |
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Consumer Lending Policy Establishes standards for individual credit decisions such as anti-discrimination, credit criteria, credit documentation, regulatory requirements, loan types, and exceptions.
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CBA Member - $355.50
Non-Member - $395.00 |
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Converting Customer Satisfaction into Customer Loyalty (MP4)What is the difference between having satisfied customers or customers who are loyal? Examine industry surveys to explore the level of satisfaction that exists between financial institutions and the clients they serve. |
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Core Processor Resource GuideA community bank’s core processor should be a strategic partner that supports the bank’s long-term business objectives. The ICBA Core Processor Resource Guide will help community banks with some of the more important aspects of managing this relationship to maximize the return on their technology investments. |
FREE for members
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Corporate Governance for Banks and Bank Holding Companies (MP4)
Recent disruptions in the banking industry, the current interest rate environment, and inflation persisting in the United States make sound corporate governance practices more important now than ever before.
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CRA Strategies (MP4)
In anticipation of the final rule on the modernization of the CRA, banks need a solid foundation for their CRA Compliance program. This course will include strategies for a successful CRA program, setting goals for lending, investments and services, training and CRA exam preparation.
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Creating and Managing Liquidity for Stockholders (MP4)For many community banks, there is a total lack of liquidity in the ownership of shares. As a result, many stockholders who desire to sell their shares are unable to do so. Likewise, many boards and management fail to recognize the importance of finding ways to create liquidity through appropriately designed stock repurchase programs or other mechanisms. This session focuses on stockholder liquidity needs and how bank boards and management can address and resolve them. |
ICBA Member: $219
Non-Member: $319 |
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Creating the Right Enterprise Risk Management (ERM) Program for YOUR Community BankAre you in the process of establishing your bank’s first ERM Program or seeking to streamline your existing one? You’re not alone. Risk Management is at the heart of banking and every bank has to have processes, policies, and procedures in place in order to assess and manage the risks on their balance sheet. Gain insight into the fundamental components of the ERM puzzle, their interrelationships, and how to integrate your ERM program into the bank’s Strategic Plan. Discover the components of a robust ERM program and how to assemble your own using existing components within your bank. Learn how you can make the process engaging and foster team cohesion as you collectively work toward protecting the bank assets while advancing its vision. |
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Credit Analyst Certification (CCBCA) |
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Credit Bootcamp Part 1: Financial Analysis - What's the Question?To properly assess the risks associated with loan repayment, we need to understand how the business has performed over the past several periods. This is called trending. The data needed for this process is several years of financial statements, also known as the borrower’s story about how they have managed their business activities. |
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Credit Bootcamp Part 2: Qualitative Analysis - Events that Make the NumbersThe risks of a line of credit are not in the financial statements, but in the reasons for how the financial statements appear. We receive an excessive quantity of numbers in financial statements. However, it is actually the events that produce the numbers that contain the risks. |
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Credit Bootcamp Part 3: Cashflow & Repayment - The Line of CreditIn assessing a line of credit loan request the banker must understand where the repayment is coming from. This requires identifying the cause of the cash shortfall as well as the characteristics of the self-liquidating asset that will repay the loan. |
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Credit Bootcamp Part 4: Cashflow Assessment & Repayment - Term Loan AnalysisA term loan request requires multiple layers of analysis by the banker to properly assess the repayment viability of the borrower. It is more than just adherence to credit policy. Understanding that today’s loan is repaid with tomorrow’s cash is critical. This requires a keen recognition of how the self-liquidating asset should work. |
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Credit Bootcamp Part 5: Proper Credit StructureBankers are not order takers. We add value by solving our clients' problems. Fully analyzing the loan request and recognizing that each request starts with a cash shortfall is crucial. |
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Credit Bootcamp Part 6: Managing Credit Risk After the CloseManaging credit risk does not stop at closing, it is only beginning. By staying close to your client, inspecting what you expect and working to solve their problems, you will enhance the relationship. |
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Credit Bootcamp Series Bundle: All WebinarsLearn the framework for assessing and managing credit risk. Throughout this newly updated six-part series, we address financial statement analysis, qualitative analysis, cash flow, proper credit structure, and discuss best practices for managing the credit risk of your credit portfolio. |
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Credit Policy Addresses the composition and control of the loan portfolio as a whole, and establishes standards for individual credit decisions.
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ICBA Member - $445.50
Non-Member - $495.00 |
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Credit Risk Hot TopicsOver the past two years, the banking industry has been beset with issues related to funding sources as well as growth and quality issues in our lending portfolio. As funding sources become more costly and harder to find, we need to understand how our decisions will impact our banks’ assets. Dig into how funding sources influence our credit portfolio decisions, whether being asset sensitive or liability sensitive is the right direction, as well as what areas of lending will best suit your risk tolerance at this time. Plus, discuss how to reinforce your credit culture to maintain the credit risk level desired. |
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Credit Risk in Commercial Real Estate (MP4)Rent rolls and cash flow are just the start in the risk of lending on commercial real estate. Whether it is owner occupied, investment or development, knowing what to look for will in terms of risk, will assist in avoiding headaches and losses in the future. |
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Credit Risk: CECL, Stress Testing, and Where We Go from Here (MP4)
Managing credit risk is a crucial skill that bankers have improved over the past business cycle. Despite the fact that many credit risk practices are already well-established, there have been some significant recent changes to how we model and report on credit risk.
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Cross-Selling of Products and Service Policy
May be used as a freestanding policy or incorporated into your bank's broader-coverage marketing policy. Covers responsibilities for administering and overseeing the cross-selling program, participation and involvement, access and use of customer data for prospecting, compensation and incentives, elements for effective training and coaching, and quality assurance.
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ICBA Member - $382.50
Non-Member - $425.00 |
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Crowe Bank Compensation and Benefits Survey
Purchasing the 2023 Crowe Financial Institutions Compensation and Benefits Survey gives you valuable compensation-focused
benchmarking data.
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Crucial E-Sign Compliance ConsiderationsThe COVID-19 pandemic significantly altered the banking ecosystem to promote safer, virtual options for their employees and clients. To manage the impact of reduced in-person interactions, many financial institutions expanded their use of electronic communication with their clients. These electronic operations are subject to regulatory scrutiny under the Electronic Signatures in Global and National Commerce Act (E-Sign Act). Discuss the specific requirements of the E-Sign Act, how to implement a compliant E-Sign program or identify gaps in your current program, and how to maintain compliance in an ever-changing environment. |
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Cultivating the Strategic Value of Credit Card Rewards ProgramsGiven the increasing popularity of credit card rewards programs, ICBA Bancard and TCM Bank, N.A., dove into the landscape to explore the latest trends, developments, and opportunities for community banks. Cultivating the Strategic Value of Credit Card Rewards Programs looks at where community banks can grow their offerings to better support current and future customers and deepen their relationships in the process. |
Free to ICBA Members
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Current Expected Credit Loss PolicyDesigned to maintain an adequate methodology for complying with CECL. This policy cover the role of the Board and Management; an overview of the allowance for credit losses; the components of the primary allowance for credit loss and reporting and testing. |
ICBA Member - $445.50
Non-Member - $495.00 |
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Customer Due Diligence Best Practices (MP4)Customer due diligence is a process of anticipating what the customer’s activity will be and assessing their risk level to the bank based on certain factors. Gain valuable insights on how to conduct effective due diligence on customers to mitigate risk and ensure compliance with regulatory requirements. Uncover the basics of Customer Due Diligence along with details about best practices for collecting customer information, identifying potentials risks, and developing risk mitigation strategies.
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Customer Experience Management - Lead it Or Lose ItCustomer interactions, previously limited to the telephone or in-person at a branch, are expanding to encompass all transactions, touch points, communications, and technologies that deliver service and information to customers. Organizations that excel at managing the entire customer journey will successfully capture more relationships with targeted generations and market segments. Learn how to take a strategic approach to delivering your desired customer experience. Designed for middle and senior managers, the curriculum focuses on the importance of leading a culture that intentionally manages the desired customer experience. Learning Objectives: • Develop a strategic approach to delivering your desired customer experience. • Learn how to manage your customer’s entire journey. • Lead a culture that manages the desired customer experience. Duration: 60-minutes |
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Cyber & Information Security Overview for Employees
While community banks are diligent in their management of cybercrimes, mitigating sophisticated cyber threats can be challenging. It is up to bank employees to understand their role in protecting customer information and the programs and systems that the bank has in place to help mitigate the risk of cyber threats. This course discusses the employee’s roles and responsibilities regarding information security and provides for information on security programs and best practices. This course is intended for all bank personnel.
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ICBA Member - $179.00
Non-Member - $299.00 |
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Cyber & Information Security Overview for Senior Management & Directors
Building and operating an information security program at your organization can be challenging. Building and operating an information security program at your organization can be challenging. This course provides your Board of Directors, Senior Management, and Information Security Committee with the information to understand oversight responsibilities and make informed decisions to protect the bank and its customers.
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ICBA Member - $179.00
Non-Member - $299.00 |
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Cybersecurity Policy Written to assist all affected directors, officers, and staff in understanding and managing cyber risks. Topics include threat intelligence, situational awareness, risk assessment, inventory log management and monitoring, strategic planning, incident response, change management, staffing, training, and vendor management.
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ICBA Member - $265.50
Non-Member - $295.00 |
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Data Protection Challenges for EmployersEmployers are confronted with an increasing number of data protection challenges. Dive into the various challenges organizations face when it comes to protecting data and address the latest trends and best practices in data protection. Gain insight on how to navigate the evolving landscape of data regulations and ensure compliance. |
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Decoding Security: FAQ RoadmapGo beyond the basics of security training and find the answer to common security questions. Discover solutions to practical issues like camera placement, the necessity of monitors in break rooms, and the optimal timing for alarm activation during or after a bank robbery. |
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Deposit Regulations Best PracticesWhether you’re a seasoned banking professional or are new to the banking industry, questions regarding deposit regulations always arise. From the frontline staff to the operations staff, it’s important to stay informed on consumer protection, funds availability requirements and the latest trends on e-sign. Review Reg. DD, Reg. CC, and E-Sign best practices. Plus, learn how to help your staff determine if your bank is meeting regulation requirements and determine the best course of action if not. You’ll gain valuable insights and best practices for optimizing your banking operations and ensure you’re in compliance. |
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Designing an Effective BCP Testing ProgramThere is often confusion as to how to develop a multi-year BCP testing program. Organizations are overwhelmed with putting a program in place. Using your Business Impact Analysis can define what the testing program should be without adding unnecessary complexity and negatively impacting efficiency. |
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Digital Transformation Demystified - Part 2: Digital Transformation (Inside and Outside the Bank) (MP4)During this webinar bankers will learn about the different customer channels available and their associated risks, potential third-party partners, and costs to the business. |
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Digital Transformation Demystified - Part 3: Building or Perfecting a Digital Transformation Plan (MP4)Organizational change requires buy-in from all parts of the business—from bank directors to senior management to bank staff. |
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Digital Transformation Demystified - Part 4: Working with Digital Transformation Partners (MP4)Digital transformation often requires the assistance of outside vendors to achieve goals that lead to organization efficiency, increased revenue, and customer satisfaction. |
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Digital Transformation Demystified - Part 5: Preparing for Potential Challenges in Digital Transformation (MP4)Challenges will likely arise during your bank’s digital transformation process. This final webinar of the series will address potential obstacles to progress, roadblocks or stumbling blocks for community banks, and proven problem-solving techniques community banks can use to overcome these challenges during their digital transformation journeys. |
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Digital Transformation Demystified Webinar Series Bundle (MP4)What does digital transformation look like at community banks? And how can it be leveraged for improved customer interactions and performance? It requires an exploration of how your customers interact with your bank and finding new and innovative solutions to improve their experience with your brand. |
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Digital Transformation Demystified - Part 1: Digital Transformation 101 (MP4)What is digital transformation? This session delves into integrating digital technology into all areas of the business, changing how a bank operates and delivers value to customers. |
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Disposal of Consumer and Customer Information Policy Sets forth the bank’s systems and policies regarding the destruction of customer and consumer information. Defines various bank records and outlines steps to destroy information contained in them. Includes information to review a third-party service.
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ICBA Member - $202.50
Non-Member - $225.00 |
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Diversity and Inclusion in the WorkplaceThis course serves as a foundational layer for team members and management to examine the ways in which identity affects workplace dynamics and productivity. Through the use of evidence-based tools and techniques, participants will uncover the value of facilitating an inclusive work environment. |
ICBA Member - $179.00
Non-Member - $299.00 |
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Diversity, Equity, and Inclusion Policy Diversity and inclusion standards have been set and this policy assists a financial institution in defining how it will implement, monitor, and convey their standards in the hiring and promoting of employees and in dealing with suppliers. Includes a policy statement suitable for public sharing.
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ICBA Member - $265.50
Non-Member - $295.00 |
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Do They Know They’re Tax Exempt?Credit unions have fallen short in fulfilling the terms of their original mandate, which once warranted a lucrative tax subsidy. This sentiment is felt by many individuals and organizations across the financial services industry but has failed to reach Washington policymakers in the form of equitable policy resolutions that persuade credit unions to return to their governing principles. Credit unions were not intended to act as an alternative to banks but to complement their activities through offering safe and subsidized financial services to a specific clientele of financially underserved individuals. Instead, credit unions have deviated from this mandate by competing for the same customers as regular for-profit banks at the expense of these vulnerable communities while engaging in high-risk operating practices that have etched away at their once distinctive niche in the world of financial services. If credit unions cannot abide by their original mandate deserving of a tax subsidy, then taxpayers are financing an unequal playing field that leaves behind the financially underserved, cheats federal and state tax authorities, and unfairly disadvantages legitimate for-profit institutions like community banks. |
FREE for members
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Domestic Violence and Work Environment (MP4)Domestic abuse is not a crime that can be ignored by the victim’s employer. Employers must recognize that personal, real-life problems affect job performance and job performance affects the bottom line. Nearly 1/3 of women in this country claim to have been the victims of physical or sexual abuse. |
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Do-Not-Call Policy Provides banks with guidance on complying with FTC and FCC regulations dealing with telemarketing practices. Covers federal Do Not Call Registry, internal lists, customers and non-customers, training, and retention periods. Includes a template for a Do Not Call Policy that you can give to individuals when they request a copy.
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ICBA Member - $265.50
Non-Member - $295.00 |
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Dormant Accounts Policy Addresses responsibility, defining dormant/inactive accounts, processing, reporting, and service charges and interest payments.
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ICBA Member - $225.00
Non-Member - $250.00 |
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Early Identification of Distressed Credit RelationshipsPost-pandemic portfolios have performed admirably, with minimal troubled credits, late payments, and charge-offs. Despite fair economic conditions, it's important to remember that bad loans often emerge during good times, lurking beneath the surface. |
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Effective Marketing in a World Driven by Technology and Compliance (MP4)Nearly every sales, marketing, or promotion idea in banking today is influenced by emerging technologies and regulatory compliance. This places specific demands on how advertising, promotions, and relationship development activities are deployed by financial institutions. |
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Effective Strategic Planning for Community Banks (MP4)Strategic planning is an essential aspect of every community bank’s operations. Its importance becomes more apparent when community banks face challenges such as the lingering impact of the COVID-19 pandemic and present economic struggles. |
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Elder Financial Abuse
Elder financial abuse is an issue all banks need to take seriously. In order to properly combat the financial abuse of elders at your bank it is important to understand the ways financial abuse can occur and the steps you can take to prevent it. This course is intended for all frontline staff and those who interact with customers.
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ICBA Member - $179.00
Non-Member - $299.00 |
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Elder Fraud (MP4)Elder Fraud is projected to be one of the biggest growing segments of crime in our country! Criminals know who to target and have found ways to get close to control and exploit their victims. Learn how your bank can serve as the last line of defense to protect the criminals’ target, your account holders! |
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Electronic Banking Risk Management Policy Establishes detailed policy guidelines for use of electronic banking, including security of customer information, third-party vendors, security controls, passwords, authentication, and strategic risk.
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ICBA Member - $445.50
Non-Member - $495.00 |
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Electronic Data Processing Policy
Outlines the basic standards required to meet all areas of the bank's data processing operations. Provides structure and guidance to management, establishes controls, and addresses outside vendors, program security, and documentation.
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ICBA Member - $265.50
Non-Member - $295.00 |
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Emergency Preparedness and Disaster Recovery Policy Sets the basic plan for emergency preparedness including employee training and protection, succession, alternative headquarters, back-up facilities, back-up systems, and testing.
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ICBA Member - $355.50
Non-Member - $395.00 |
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Enterprise Risk Management Certification (CCBRS) |
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Environmental Risk and Liability Bank Policy Covers the bank's approach to commercial/business loans, including credit types, interest rates, pricing, borrower information requirements, legal lending limits, credit criteria, collateral, documentation, credit structure, and financial statement requirements.
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ICBA Member - $310.50
Non-Member - $345.00 |
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E-Sign Act Policy The E-Sign Act provides a general rule of validity for electronic records and signatures for transactions in or affecting interstate or foreign commerce. E-Sign allows the use of electronic records to satisfy any statute, regulation, or rule of law requiring that such information be provided in writing, if the consumer has affirmatively consented to such use and has not withdrawn such consent.
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ICBA Member - $247.50
Non-Member - $275.00 |
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Essentials of BankingUnderstanding the industry that you work in is crucial to recognizing your role and purpose. Banking is an occupation that has existed since the earliest part of history. While technology has changed, the essentials of what we do have not. Explore the fundamentals of the banking industry, its historical evolution, and the various types of banks and their respective roles. Participants analyze bank financial statements to uncover the interplay between funding sources and their utilization, gaining valuable insights into the operational dynamics of your bank. Broaden your perspective on the functioning of the banking system in the United States and understand how your bank fits into the larger picture. Whether you're new to banking or an experienced professional seeking to deepen your industry knowledge, your participation will enhance your awareness and appreciation of the banking sector. Learning Objectives:
Duration: 60-minutes Recorded on Jan. 18, 2024 |
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Estate Planning with Bank StockThe transfer of bank or bank holding company stock as part of a shareholder’s estate planning process can involve several potential regulatory, corporate, and tax issues. Banks and bank holding companies should be aware of what these issues are, how they could impact their institution, and how they can proactively educate their shareholders on these issues. |
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Ethics for Bankers
A bank’s reputation for integrity is perhaps its most valuable asset and is determined by the conduct of its Directors, Officers and employees. Bank employees must strive to avoid situations that might cause a conflict of interest between the bank, its customers, its shareholders and themselves. This course will help you understand the importance of recognizing an ethical dilemma and then acting accordingly. It will also assist banks in making sound decisions based on the principles of business ethics. This course is intended for all bank personnel.
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ICBA Member - $179.00
Non-Member - $299.00 |
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Every Employee is Responsible for Relationship GrowthIt is common knowledge that customer service and sales representatives are responsible for building relationships with customers. But why stop there? |
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Examining the Biggest Risks in the Bank: Liquidity and LendingThe regulators have shifted their approach to liquidity and interest rate sensitivity. Administrative actions have proliferated. Even the banks avoiding such fate are seeing Matters Requiring Attention (MRAs) and supervisory recommendations. At the same time, the liquidity crisis and interest rate environment are introducing new credit risks and opportunities. |
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Executive Officer Policy Defines the relationship between the board and executive management and between executive management and the bank's other personnel. Covers hiring practices, management succession, promotions, and salary administration.
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ICBA Member - $292.50
Non-Member - $325.00 |
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Fair Banking and How it Affects Marketing (MP4)This webinar answers common questions such as: What is Fair Banking? Is it the same as Fair Lending? What does it have to do with Marketing? Learn more about Fair Banking or what some call “Fair and Responsible Banking.” |
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Fair Credit Reporting Act Policy Defines the bank's responsibilities under the act, including loan and deposit declinations. Establishes guidelines for investigative reports and use of prescreened lists.
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ICBA Member - $400.50
Non-Member - $445.00 |
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Fair Debt Collection Act Policy Establishes the bank's intent for proper debt collection practices, including collection guidelines, collection activities, and third-party communications.
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ICBA Member - $265.50
Non-Member - $295.00 |
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Fair Housing Act for BanksThe Act was originally adopted as part of the Civil Rights Act of 1968, and it was subsequently broadened in 1988 to prohibit discrimination when renting or buying a home, acquiring a mortgage, seeking housing assistance or engaging in other housing-related activities, regardless of a person’s protected class. This course will discuss the prohibitions under the Fair Housing Act as it relates to credit applications, disclosure and information collection requirements that bank must follow, and enforcement of the laws. |
ICBA Member - $179.00
Non-Member - $299.00 |
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Fair Lending Policy Establishes fair lending activities, including taking loan applications, telephone inquiries, advertising, and credit evaluation standards. Also covers loan decisions, notifications, and adverse action. Includes discussion on prohibited actions, disparate treatment, and disparate impact.
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ICBA Member - $472.50
Non-Member - $525.00 |
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Fair Lending: OverviewThe fair lending laws prohibit discrimination in all credit transactions including real estate and non-real estate secured transactions as well as unsecured credit. |
ICBA Member - $179.00
Non-Member - $299.00 |
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FCRA: OverviewThe Fair Credit Reporting Act (FCRA) became effective on April 25, 1971. The FCRA contains responsibilities both for entities that are consumer reporting agencies, for entities that procure and use information found in consumer reports and furnishers and transmitters of information. Congress substantively amended the FCRA upon the passage of the Fair and Accurate Credit Transactions Act of 2003 (FACT Act). The FACT Act created many new responsibilities for consumer reporting agencies and users of consumer reports. It contained many new consumer disclosure requirements as well as provisions to address identity theft. |
ICBA Member - $179.00
Non-Member - $299.00 |
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FDIC Membership Signage & StatementsThe Federal Deposit Insurance Corporation (FDIC) is an independent agency of the United States government that protects the funds depositors place in banks and savings associations. The regulation contained in 12 CFR 328 describes the official sign of the FDIC and prescribes its use by federally insured banks. It also prescribes the official advertising statement insured banks must include in their advertisements. This course will discuss the rules of Section 328. This course also discusses the rules for non-deposit investment products as it relates to signage and other notifications. |
ICBA Member - $179.00
Non-Member - $299.00 |
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FDIC Signage & Advertisement RequirementsThe FDIC has recently updated the requirements regarding FDIC insurance. As part of that update, all FDIC-insured institutions must have a policy regarding these FDIC requirements. Streamline compliance with FDIC signage and advertisement requirements using our FDIC Signage & Advertisement Requirements Policy. Tailored specifically for community banks, this customizable policy solution assists your institution in adhering to the latest FDIC regulations, including display guidelines for official signs and advertisement statements. Stay ahead of compliance challenges and protect your institution’s integrity. |
ICBA Member - $175.00
Non-Member - $195.00 |
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FedNow Service Overview (MP4)The FedNow Service is a new instant payment service from Federal Reserve that will enable financial institutions of every size, and in every community across the U.S., to provide safe and efficient instant payment services in real time, around the clock, every day of the year. |
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Final CRA Rules for Intermediate BanksOn October 24th, the banking agencies finalized significant changes to the Community Reinvestment Act (CRA). The final rule is designed to adapt CRA regulations to banking industry changes, improve clarity to regulated institutions, tailor evaluations and data collection to bank size and type, and maintain a unified interagency approach. |
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Final CRA Rules for Large BanksOn October 24th, the banking agencies finalized significant changes to the Community Reinvestment Act (CRA). The final rule is designed to adapt CRA regulations to banking industry changes, improve clarity to regulated institutions, tailor evaluations and data collection to bank size and type, and maintain a unified interagency approach. The final rule takes effect in April 2024 and will require mandatory bank compliance by January 1, 2026. Learn what is required for large banks under the final rule including the Retail Lending Test, the Retail Services and Products Test, the Community Development Financing Metric Test and the Community Development Services Test. Learning Objectives:
Duration: 60-minutes |
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Final CRA Rules for Small BanksOn October 24, the banking agencies finalized significant changes to the Community Reinvestment Act (CRA). The final rule is designed to adapt CRA regulations to banking industry changes, improve clarity to regulated institutions, tailor evaluations and data collection to bank size and type, and maintain a unified interagency approach. The final rule takes effect in April 2024 and will require mandatory bank compliance by January 1, 2026. Attend to understand what is required for small banks under the final rule, the optional "Retail Lending Test" and the optional submission of Community Development activities. Learning Objectives:
Duration: 60-minutes |
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Financial Inclusion ReportApproximately 6 percent of Americans are unbanked,1 having no relationship with a bank, and an additional 16 percent are underbanked having used some form of alternative financial service. In this white paper we'll discuss how community banks can close the gap between consumers and the services they need. |
FREE for members
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Fintech and Third Party Risk Management (MP4)Banks partner with FinTechs in various pivotal ways. Discuss key lessons learned from banks (sometimes the hard way) when complying with regulatory expectations, including the board’s role in oversight of FinTech relationships.
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Fintech Strategy RoadmapCommunity banks are, and always have been, innovators focused on the prosperity of the customers and local communities they serve. Community banks are not strangers to change. For more than 150 years, community banks have evolved in step with the technological changes occurring within the financial services industry With customer preferences changing at an expeditious rate and expectations from users for a seamless omni-channel experience on the rise, disruption is occurring within numerous industries including financial services. The latest wave of rapid transformation is bringing financial technology or fintech to the forefront of the financial services conversation. |
FREE for members
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Five Cultural Changes that Must Become Business as UsualOne thing that the rapid pace in banking has revealed is that the ability to change and adapt is a mandatory quality. Amid change it is also important to understand that your underlying foundations make it possible for workgroups, teams, and employees to perform effectively while embracing emerging challenges and opportunities. |
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Fixed Asset Management Policy Describes the responsibilities and processes utilized in the management of the bank's building, fixtures, furniture, and equipment.
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ICBA Member - $265.50
Non-Member - $295.00 |
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Flexible Work Arrangement and Your Organization
Many organization are beginning to recognize flexible work arrangement as a means to facilitate improved performance and create a productive work environment that is responsive to the professional and personal needs of their employees. This course will cover the recommended sections of a flexible work arrangements policy and provide a thorough understanding of how to develop and implement a flexible work arrangements polity that fits your organization.
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ICBA Member - $179.00
Non-Member - $299.00 |
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Flood Disaster Protection Act
The National Flood Insurance Program (NFIP) was created to help property owners protect themselves financially. The Flood Disaster Protection Act, its amendments and implementing regulations, make the purchase of flood insurance mandatory when a designated loan is located or will be located in a Special Flood Hazard Area.
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ICBA Member - $179.00
Non-Member - $299.00 |
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Flood Insurance PolicyEnsures the proper use of flood hazard determination form, customer notification, insurance coverage, escrow, and forced placement procedures.
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ICBA Member - $355.50
Non-Member - $395.00 |
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Focus on Farm PolicyThe farm bill plays an important role in stabilizing our nation’s farmers and ranchers, assisting many rural communities, and meeting the nutritional needs of millions of lower-income Americans. Thousands of community banks and their agricultural and rural customers are also significantly affected by farm bill policies. This white paper outlines important policies and solutions to ensure the new farm bill allows community banks to continue meeting the needs of farmers, ranchers and others in rural America. |
FREE for members
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Food for Thought: Handling Check FraudDealing with the big three check issues (forgeries, alterations, and counterfeit checks) can prove to be the most challenging situation a financial institution can encounter. These issues have a very narrow return window and no adjustment options. Does your financial institution understand your obligations and options when it comes to handling these complicated situations? Discover how to handle these challenging situations. |
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Fourth Quarter Playbook: Strategies for 2022It's clear a different set of dynamics are in play from the recent past as we approach year-end. Between market losses on the bond portfolio, uncertainty about deposit availability and margin compression, bankers are thinking about strategies for the fourth quarter. We will discuss some popular plays run by community banks in 2022, with an eye toward improving future periods. Recorded Oct. 13, 2022. |
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Fundamentals of IT SecurityIT Security is a serious concern for every business. As the value of customer and internal data increases, so do the number of threats in existence. This course describes the fundamentals of information technology security and what your organization has to do to stay protected today and in the future. This course is intended for information security officers and departments. |
ICBA Member - $179.00
Non-Member - $299.00 |
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Funds Management Policy Designed to ensure that the bank is managed to provide adequate liquidity and a satisfactory and consistent level of profit within suitable interest rate risk constraints.
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ICBA Member - $355.50
Non-Member - $395.00 |
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Gramm-Leach-Bliley Act Overview
Advances in information technology have enables companies to collect, compile, analyze and deliver data around the world much more quickly and cheaply that ever before. These technological advances have also brought new challenges to protecting information privacy. The American public has shown strong concerns about the privacy of its personal information – buying habits, medical records, personal and financial information, to name just a few. With this in mind, this course presents the fundamentals on privacy regarding the use of personal information that is obtained from customers and consumers in the course of running a business and more specifically, within a financial institution.
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ICBA Member - $179.00
Non-Member - $299.00 |
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Handbooks: What you Need to Have, Add, or Change (MP4)The National Labor Relations Board’s renewed interest in employee handbooks and related policies requires employers to be more vigilant than ever. In this program, we will examine core policies that all institutions should include in their employee manuals, as well as those that may raise a red flag and approaches to avoid potential liability. |
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Harassment Prevention for Training Employees [US]
Sexual harassment and other forms of illegal discrimination are damaging to organizations, employees and society at large. This training will give employees a greater understanding of harassment and illegal discrimination, how they can be prevented, and the processes to follow when a complaint is made.
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ICBA Member - $179.00
Non-Member - $299.00 |
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Harassment Prevention Training for Supervisors [US]
Harassment and discrimination are costly to organizations. Everyone is affected by the negative consequences of a workplace that allows harassing and discriminatory behavior. This eLearning course is designed to inform managers and supervisors of their legal obligations and their critical role in ensuring a harassment-free workplace. We'll discuss the laws that govern discrimination, harassment and retaliation; define these behaviors; outline the obligations of employers and employees; and describe the role of the supervisor in preventing harassment and discrimination.
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ICBA Member - $179.00
Non-Member - $299.00 |
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Holding Company Policy Sets forth the underlying philosophy and structure for all relationships and transactions between the bank and the holding company.
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ICBA Member - $310.50
Non-Member - $345.00 |
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Home Equity Lending Policy Guides the bank in establishing requirements for marketing, underwriting standards, collateral valuation management, individual account and portfolio management, and servicing for open and closed-end loans.
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ICBA Member - $310.50
Non-Member - $345.00 |
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Home Mortgage Disclosure Act Reporting PolicyEstablishes internal procedures that result in the proper recording of loan information, submission, and proper disclosures to the public. |
ICBA Member - $355.50
Non-Member - $395.00 |
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Home Mortgage Disclosure Act: In DepthThe Home Mortgage Disclosure Act (HMDA) requires certain financial institutions to collect, report, and disclosure information about their mortgage lending activity. HMDA was originally enacted by the Congress in 1975 and is implemented by Regulation C. The Regulation was overhauled in 2015, requiring a large of amount of additional data to be collected and reported. This course will provide you with the detailed information you need to ensure your Financial Institution is in full compliance with HMDA including, definitions, coverage, data collection and reporting, and disclosure requirements. |
ICBA Member - $179.00
Non-Member - $299.00 |
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Home Mortgage Disclosure Act: Practical ApplicationThe Home Mortgage Disclosure Act (HMDA) requires certain financial institutions to collect, report, and disclosure information about their mortgage lending activity. HMDA was originally enacted by the Congress in 1975 and is implemented by Regulation C. The Regulation was overhauled in 2015, requiring a large of amount of additional data to be collected and reported. The course provides learners with an overview of the entire Home Mortgage Disclosure Act with an in-depth look at loan application applicability and applicant information collection. |
ICBA Member - $179.00
Non-Member - $299.00 |
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How to Read a SOC ReportFinancial institutions rely heavily on third-party relationships to gain efficiency, reduce operational costs, and to meet the evolving technology needs of customers. While third-party relationships are often beneficial, there are risks created by the relationships that need to be identified, assessed, and managed. Discuss the fundamental elements of due diligence and ongoing monitoring based on the Interagency Guidance on Third-Party Relationships issued in June 2023. And learn the importance of SOC reports in achieving monitoring requirements and how to properly digest the information in these reports to avoid common issues identified during audits of third-party risk management programs. |
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HR Generalist CertificateHR Generalists are an integral part of the human resources function in an organization. This comprehensive eight-part, online certificate program is designed to provide human resource managers and supervisors with the skills they need to be effective. |
$499 / ICBA Members$899 / Non-Members |
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HR Generalist Certificate - CaliforniaHR Generalists are an integral part of the human resources function in an organization. This comprehensive eight-part, online certificate program is designed to provide human resource managers and supervisors with the skills they need to be effective with an emphasis on California State law. |
$499 / ICBA Members$899 / Non-Members |
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HSA Compliance & Operations Manual – 18th EditionWhen you need specific information about HSAs, the Health Savings Account Compliance & Operations Manual has it. As with IRAs, HSAs require strict adherence to IRS regulations. This manual gives clear explanations on HSA eligibility, document, contribution, distribution, and reporting requirements. Use it to stay in compliance and avoid potential penalties and HSA disqualification. This manual is in digital format. |
ICBA Member: $499.00
Nonmember: $624.00
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HSA Desktop Guide – 20th EditionThe answers are right at your fingertips when you have the Desktop Guide to Health Savings Accounts. The basics of HSAs are covered in an easy-to-read, question-and-answer format. As HSA rules continue to evolve and changes occur each year, reach for this handy digital booklet to give your clients the right information every time. This guide is in digital format. |
ICBA Member: $299.00
Nonmember: $374.00
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HSA Fundamentals (MP4)
Want to manage a successful HSA program more effectively? Our experts teach the fundamentals of HSAs and basic HSA compliance rules.
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HSA Issues: Top 10 Wrap-up 2023 Edition (MP4)
What are the most asked questions regarding HSAs? Our experts outline the top 10 most popular HSA topics we receive inquiries about via Ascensus’ consulting lines. Find out what makes this year’s Top 10 list!
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HSA Training Organizer & Student Guide – 14th EditionThis comprehensive toolkit includes everything you need to deliver customized, basic HSA training. |
ICBA Member: $494.00
Nonmember: $620.00
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Human Resources Policy
Provides management with a clear understanding of what the bank expects from its employees and, in turn, what employees can expect from the bank. Covers equal employment opportunity, employee classifications, employee compensation, hiring practices, vacations, sick leave, family and medical leave, education, termination, and sexual harassment. Includes new employee orientation and training.
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ICBA Member - $472.50 Non-Member - $525.00 |
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I.T. Asset Lifecycle Policy Establishes lifecycles for the hardware and software that is used within the bank as defined by the manufacturer or determined by the bank, identified by the manufacturer's plans for providing technical support and developing patches to correct any identified security vulnerabilities or operability issues.
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ICBA Member - $202.50
Non-Member - $225.00 |
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ICBA Community Bank Briefing 2023 - Q1 (MP4)
Join ICBA experts for a quarterly update on industry news and highlights. The 75-minute briefing will include details about regulations and congressional events from inside the Capital Beltway and across the U.S.
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ICBA Members: Free
Unlimited Webinar Pass subscription: $0 |
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ICBA Community Bank Briefing 2023 - Q2 (MP4)
Keeping up with the actions of both lawmakers and the banking agencies can be a daunting task these days. Let ICBA help you stay up to date with current banking events by attending the 75- minute quarterly briefing on June 14th.
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ICBA Members: Free
Unlimited Webinar Pass subscription: $0 |
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ICBA Community Bank Briefing 2023 - Q3 (MP4)
Join ICBA experts for a quarterly update on industry news and highlights. The 75-minute briefing will include details about regulations and congressional events from inside the Capital Beltway and across the U.S.
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ICBA Members: Free
Unlimited Webinar Pass subscription: $0 |
Learn More | |
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ICBA Community Bank Briefing 2023 - Q4 (MP4)
Join ICBA experts for a quarterly update on industry news and highlights. The 75-minute briefing will include details about regulations and congressional events from inside the Capital Beltway and across the U.S.
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ICBA Members: Free
Unlimited Webinar Pass subscription: $0 |
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ICBA Community Bank Briefing 2024 Q1Join ICBA experts for a quarterly update on industry news and highlights. The 75-minute briefing will include details about regulations and congressional events from inside the Capital Beltway and across the U.S. |
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ICBA Community Bank Briefing 2024 Q2Join ICBA experts for a quarterly update on industry news and highlights. The 75-minute briefing will include details about regulations and congressional events from inside the Capital Beltway and across the U.S. |
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ICBA Community Bank Briefing 2024 Q3Join ICBA experts for a quarterly update on industry news and highlights. The 75-minute briefing will include details about regulations and congressional events from inside the Capital Beltway and across the U.S. |
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ICBA Community Bank Briefing 2024 Q4Join ICBA experts for a quarterly update on industry news and highlights. The 75-minute briefing will include details about regulations and congressional events from inside the Capital Beltway and across the U.S. |
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ICBA Community Bank Briefing: Discussion of Community Reinvestment Act - Final RuleOn October 24th, the banking agencies finalized significant changes to the Community Reinvestment Act (CRA). The final rule is designed to adapt CRA regulations to banking industry changes, improve clarity to regulated institutions, tailor evaluations and data collection to bank size and type, and maintain a unified interagency approach. The final rule takes effect in April 2024 and will require bank compliance by January 1, 2026. |
ICBA Members: Complimentary |
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ICBA Core Processor Resource Guide
A community bank’s core processor should be a strategic partner that supports the bank’s long-term business objectives. The ICBA Core Processor Resource Guide will help community banks with some of the more important aspects of managing this relationship.
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Free to ICBA members.
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ICBA Guidelines For Responding to ADA Demand LettersThis year, many companies, including community banks, have received demand letters from plaintiffs’ law firms alleging the company is violating Title III of the Americans with Disabilities Act (“ADA”) because their websites are not sufficiently accessible to individuals with visual disabilities. Read further to see our guidelines for handling such issues. |
FREE for members
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ICBA Principles for GSE Reform and a Way ForwardIn September 2008, the Federal Housing Finance Agency (FHFA) and the Treasury Department placed Fannie Mae and Freddie Mac (the government-sponsored enterprises, or GSEs) into conservatorship. Described at the time to the public as a temporary “time out” to allow both companies to stabilize, the plan of those policymakers who put the GSEs into conservatorship was to release both institutions from this “time out” once they were financially sound again. More than eight years have passed, and a third administration has inherited these conservatorships. Unfortunately, Fannie Mae and Freddie Mac have less capital today than when they were placed under control of their regulator and the Treasury. Yet, both companies have returned to profitability and have worked through the majority of their defaulted loans, all while continuing to provide the liquidity to the housing market that’s been critical for its recovery from the worst recession in more than 80 years |
FREE for members
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ICBA Principles for Tax ReformUltimately, tax and regulatory reform will determine the character of American economic life in future generations. A tax and regulatory system that promotes consolidation, implicitly or explicitly, not only in the financial industry but also across the economy, will result in fewer and larger businesses, less consumer choice and commodified product offerings. Local businesses, decision making and values will continue to be displaced by nationally-owned corporations that are remote from individual communities. Commerce based on one-off transactions will displace relationship-based partnerships. Tax reform, accomplished thoughtfully and in conjunction with regulatory reform, could help to thwart these trends and preserve and strengthen local businesses and communities |
FREE for members
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ICBA ThinkTECH ConnectJoin us for this fast, fun, informative session to explore fintech solutions for community banks like yours. Each Accelerator selection process we connect with several fintech companies that have great products and solutions but due to our highly competitive program only a limited number can participate. |
ICBA Members and Nonmembers: Complimentary For more information, contact [email protected]. |
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ICBA ThinkTECH Solutions Forum: Ag TechHear from several ag tech solutions providers during this quick-hitting, 2-hour session to learn how they can help your bank keep pace with the competition. See five-minute pitches with five minutes of Q&A from our esteemed banker panel as they help distill the value these partners can bring to your bank. |
ICBA Members: Free to ICBA Members |
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ICBA ThinkTECH Solutions Forum: Faster PaymentsFaster payments are happening. Don’t get left behind. Hear from several faster payment solutions during this quick-hitting, 90-minute session to learn how they can help your bank keep pace with the competition. |
ICBA Members: Free to ICBA Members |
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ICBA ThinkTECH Solutions Forum: FraudHear from several fraud solutions providers during this quick-hitting session to learn how they can help your bank keep pace with the competition. |
ICBA Members:Complimentary Non members: $99 |
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Identifying and Addressing Redlining RiskYour guide to fair lending and redlining scrutiny. It provides a high-level overview of the types of discrimination claims that a bank can face.In addition provides a more detailed treatment of redlining and what your bank can do to protect itself from redlining violations. |
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Identity Theft Prevention Policy (Red Flag) Provides guidance regarding the nature of identity theft, ways to prevent or deter it, response to suspected or actual instances, and education of bank staff and customers. This policy includes the final rules and guidelines implementing sections 114 and 315 of the Fair and Accurate Credit Transactions Act of 2003 (FACT Act) including "red flag" guidance.
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ICBA Member - $310.50
Non-Member - $345.00 |
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If You Don’t Build Trust, You Won’t Build a Relationship (MP4)Every company, regardless of industry, is trying to figure out how to attract and retain the right talent. Organizations are also striving to achieve their goals and fulfill the vision described in their strategic plan. But how do you achieve all — attracting and retaining talent while achieving your objectives and fulfilling your vision? |
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Improving Your Credit Committee Presentations, Effective Communication of the Risk (MP4)Presenting before your credit committee does not have to be a daunting task. All strong credit committee presentations begin with a comprehensive write-up. You need to understand the reason for the borrower's cash shortfall, the self-liquidating asset that will repay the financing, as well as the risks that are central to the repayment capability. |
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Improving Your Credit Write Ups, Analyzing and Targeting Your Approach to Explain the Risk (MP4)No credit committee wants to read an epic non-fiction piece of work. The key to effective credit write ups is to focus on the core key risks of the credit. Each credit request begins with a problem: the borrower has a cash shortfall. As a banker your role is to uncover the source of the cash shortfall and understand the characteristics of how the self-liquidating asset will repay the debt. |
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Improving Your Workplace Violence Program
Incidents of violence in the workplace are increasing, but there are many steps employers can take to reduce the chance of becoming a victim. Familiarize yourself with preventive policies and procedures as well as tips for recognizing the warning signs and red flags when dealing with potential perpetrators.
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Incentive Compensation for Banks in 2024The Federal Deposit Insurance Corporation (FDIC) and other bank regulators have re-proposed a rule on incentive compensation for financial institutions with assets of at least $1 billion. This rule, which stems from the Dodd-Frank legislation passed 14 years ago, aims to set standards for bank incentive compensation programs. Is the third time a charm? |
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Incident Response Plan PolicyLays out the steps to be followed should a bank experience a breach of data or loss of customer information. Includes an Incident Response policy, steps to take for specific types of incidents, a sample customer notification letter, and an incident response form.
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ICBA Member - $202.50
Non-Member - $225.00 |
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Industrial Loan Companies: Closing the Loophole to Avert Consumer and Systemic HarmICBA urges Congress to pass an amendment to the Bank Holding Company Act of 1956 to permanently close the ILC loophole, just as Congress has closed past banking loopholes that threatened to undermine consolidated supervision and the separation of banking and commerce |
FREE for members
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Inflation: Does it Matter to Community Banks (MP4)Recent Federal Reserve testimony to Congress focused on the “I” word: Inflation. It clearly is on the minds of consumers, producers, policy makers, investors, and economists. But how does it affect community banks? |
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Information Security Program Policy This policy and the sub-policies it contains are designed to provide guidance to all bank employees of the confidentiality and importance of safely maintaining customer information.
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ICBA Member - $535.50
Non-Member - $595.00 |
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Information Technology Certification (CCBTO) |
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Insider and Affiliate Credit Policy For compliance with insider lending. Designed to address the particular credit and legal standards that apply to insiders, including lending limitations for individuals and affiliates.
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ICBA Member - $265.50
Non-Member - $295.00 |
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Integrating Your Business Continuity Management into Your Enterprise Risk Management Program (MP4)Learn how to switch from having a static Business Continuity Plan (BCP) to an ongoing dynamic Business Continuity Management (BCM) system and how to integrate it into your Enterprise Risk Management (ERM) Program. |
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Interest Rate Risk PolicyEstablishes the guidelines to ensure that the bank is managed to recognize, measure, and control interest rate risk by setting risk limits, strategies, and reporting formats.
Updated to reflect the current expectations of the regulators as outlined in FIL-2-2012 Supervisory Guidance: Interest Rate Risk Management.
Major topics covered in the policy:
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ICBA Member - $355.50
Non-Member - $395.00 |
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Internal and External AuditDesigned to assist board members with their audit responsibilities. Includes audit function structure and committee meetings, technical duties, compliance, filing audit reports, roles and responsibilities of the auditor, the audit program, program effectiveness, external audit firms, and review of external audit.
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ICBA Member - $355.50
Non-Member - $395.00 |
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Internal Controls Policy Addresses the various controls to ensure efficient and effective bank operations, the reliability of financial reporting, and an effective risk management system. Covers administrative, accounting, and operating controls.
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ICBA Member - $355.50
Non-Member - $395.00 |
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Internal Fraud: A Look at the Thieves from Within (MP4)How prepared is your financial institution for internal theft and fraud? Review what every Security Officer should know to combat internal fraud. Discover where the internal thief will spend the stolen funds and how they keep their stealing from being found. |
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Internet and E-Mail Risk Management Policy Establishes a set of policies for use of the Internet and e-mail facilities. Includes guidelines for customers' privacy, procedures in the case of disruptions of bank operations, bank computers, terminals, software, and their electronic connections.
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ICBA Member - $355.50
Non-Member - $395.00 |
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Introduction to Commercial Lending (MP4)Commercial lending is one of the most challenging aspects of banking. You must have a good understanding of your borrower, the reason for the financing request, as well as how to accurately assess the repayment source. Explore various industries that you will work with, sources of cash shortfall, analyzing financial statements, using the right structure, negotiations as well as after closing monitoring. |
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Introduction to Compliance for Tellers
Bank tellers have many responsibilities within their organization. In addition to processing customer transactions and providing quality customer service, they are responsible for ensuring their actions are in compliance with banking rules and regulations. This course provides an overview of the laws and regulations that tellers should be familiar with. This course is intended for those that perform teller functions.
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ICBA Member - $179.00
Non-Member - $299.00 |
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Introduction to Consumer Lending
Consumer credit is an important element of the United States economy. A consumer’s ability to borrow money easily allows a well-managed economy to function more efficiently and stimulates economic growth. Typical purchases that are financed would include homes, cars, and recreational items. In this course we will discuss an overview of the different types of credit, the 5 C’s of credit, the loan process and consumer lending compliance.
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ICBA Member - $179.00
Non-Member - $299.00 |
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Introduction to Deposit Compliance
Deposit accounts are a necessity for all financial institutions. There are several laws and regulations that surround deposit accounts, the transactions that occur within them, and related products and services. This course will provide an overview of many of those regulations.
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ICBA Member - $179.00
Non-Member - $299.00 |
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Introduction to Lending Compliance
Banking laws and regulations have existed for decades however since the financial crisis beginning in 2008, the amount of regulations have grown significantly, mostly in part due to the enactment of the Dodd Frank Consumer Protection Act of 2010. It is imperative that lenders, loan operation staff, management and board of directors are aware the compliance rules when accepting and originating applications for credit at their banks. This course will provide an overview of the laws and regulations that affect the lending side of the bank. This course is intended for a variety of job whom work in the lending area of the bank, including loan assistants, credit departments, lenders, loan operations, management, and board of directors.
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ICBA Member - $179.00
Non-Member - $299.00 |
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Investment Policy Covers the delegation of investment authority and accountability, the definition of acceptable types of investments, and how to maximize the bank's profitability while meeting the local communities' credit/financing needs.
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ICBA Member - $355.50
Non-Member - $395.00 |
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IRA Compliance & Operations Manual – 33rd EditionWhen you need specific information about IRAs, the Individual Retirement Account Compliance & Operations Manual has it. IRAs require strict adherence to IRS regulations. This manual gives clear explanations on IRA eligibility, document, contribution, distribution, and reporting requirements. Use it to stay in compliance and avoid potential penalties and IRA disqualification. This manual is in digital format. |
ICBA Member: $499.00
Nonmember: $624.00
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IRA Contributions and Tax TimeTo prepare for the often-hectic IRA contribution season, deepen your understanding of Traditional and Roth IRA contribution issues such as deadlines, limits, possible tax credits, certain extensions, and Traditional IRA deductibility rules. Learning Objectives:
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IRA DistributionsUnderstanding the complex withholding and reporting requirements applicable to Traditional and Roth IRA distributions is critical to maintaining a compliant IRA program. From federal tax implications, including how the early distribution penalty tax applies to IRA owners, to how IRA distributions are paid out, our experts provide the know-how to get you there. Learning Objectives:
Duration: 60-minutes |
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IRA Fact Book – 35th EditionRefer to the IRA Fact Book when you need concise answers to some of the more common questions and topics you and your colleagues field from clients on a day-to-day basis. Organized in a user-friendly, question-and-answer format, this is one digital book you won’t want to do without. This book is in digital format. |
ICBA Member: $399.00
Nonmember: $499.00
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IRA Fundamentals (MP4)New to IRAs? Prepare to build a foundation of the most common IRA transactions and rules. Learn the fundamentals of Traditional and Roth IRAs from contributions and distributions to portability—including the rules associated with rollovers between employer plans and IRAs. |
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IRA Issues: Top 10 Wrap-up 2023 Edition (MP4)
What are the most asked questions when it comes to IRA issues? Our experts outline the top 10 most popular IRA topics they receive via Ascensus’ consulting lines. Find out what makes this year’s Top 10 list!
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IRA Reporting RequirementsGiven the constantly evolving IRA reporting requirements, it is crucial for your financial organization to remain current on the latest mandates. Conduct a comprehensive examination of essential IRA reporting topics including required minimum distribution statements, fair market value statements, account statements, and IRS Forms 1099-R and 5498. Additionally, participants will scrutinize electronic reporting requirements, beneficiary reporting requirements, procedures for requesting extensions, and IRS penalties for improper reporting. Learning Objectives:
Duration: 60-minutes |
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IRA Training Organizer & Student Guide – 16th EditionThis comprehensive toolkit includes everything you need to deliver customized, basic IRA training. |
ICBA Member: $494.00
Nonmember: $620.00
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IRA Transfers & RolloversRetirement plan portability is one of the most popular topics fielded on our consulting lines. Attending this course will help ensure that you are handling these transactions properly. You will learn the difference between transfers and rollovers, and direct and indirect rollovers, as well as acquire an understanding of Roth retirement plan assets and portability with Roth IRAs. Learning Objectives:
Duration: 60 minutes |
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IRAs: Establishing and AmendingFor the first time in about 20 years, due to the SECURE Act, the IRS is requiring all IRAs to be amended. The last time an amendment was required was in 2002, and also possibly in 2007 and 2010 for financial organizations using prototype documents. |
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IRAs: Is Your Program in ComplianceAscensus conducts countless compliance audits for financial organizations across the U.S., oftentimes finding issues that could result in substantial IRS penalties due to non-compliance with IRS requirements. Discover the most common “points of failure” that auditors have found, and which aspects of your IRA program you may find are out of compliance. Participants review compliance concerns and acquire helpful checklists to manage the compliance process and avoid common pitfalls that may end up costing thousands of dollars in IRS penalties. |
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Is it Worth the Risk? Fundamentals of Payments RiskUnidentified risk is unmitigated risk. There are diverse risks embedded in your everyday payment channels and you must understand the types of risk your organization confronts to better protect your bank. Explore best practices for effectively controlling risks and enhance your risk management strategy with valuable knowledge. Learning Objectives:
Duration: 90-minutes |
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Is Your Organization Prepared for a Breach?A breach is an organization’s worst nightmare, but should the worst come to pass, it’s not the end of the world. In fact, it’s time to respond. While your cybersecurity team is working to patch things up, the leadership team needs to stay informed. As a key part of your organization, what do you need to pay attention to during this time? What can you do to help prepare before a breach, and what can you do to help during or after one? Wolf & Company’s experts explain what you need to know about breaches, and how they can best be of service during or following an incident. |
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IT Outsourcing – Navigating the Decision Process (MP4)
Exclusive to ICBA Members: Join this webinar to learn about the considerations banks should take prior to selecting a vendor and how to avoid some of the most common pitfalls. This webinar will also introduce valuable new IT Outsourcing resources available exclusively to ICBA members.
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Free to ICBA Community Banks
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IT Security: Business E-mail CompromiseThis course explores the e-mail fraud schemes known collectively as Business E-mail Compromise (BEC). In a BEC attack, cyberthieves compromise a corporate e-mail account and impersonate the e-mail account’s owner to deceive the company, its customers, partners and/or employees into sending money or sensitive data to the cyberthieves’ account. Some BEC attacks are intended to extract money and others are targeting sensitive information such as tax statements and personally identifiable information (PII). |
ICBA Member - $179.00
Non-Member - $299.00 |
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IT Security: Corporate Account Takeover This course is designed for all employees who use computers and other electronic devices in the course of their work. Employees learn to recognize Corporate Account Takeover (CATO) attacks and take action to defend against them.
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ICBA Member - $179.00
Non-Member - $299.00 |
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IT Security: Credential StuffingThis course explores credential stuffing. Credential stuffing is a type of cyberattack in which user IDs and passwords obtained from a data breach on one service are used to attempt to log into another, unrelated service. You could be a credential stuffing victim if you use the same user ID and password on multiple services. Learn about the potential negative effects of a successful credential stuffing attack, and best practices for IT Departments and employees to prevent credential stuffing attacks. |
ICBA Member - $179.00
Non-Member - $299.00 |
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IT Security: E-mail Security AwarenessThis course is designed for all employees who use corporate e-mail. In this course, you will learn about how cyberthieves acquire personal and sensitive information through e-mail, and infect computers, devices and networks with malware. Learn good practices for keeping e-mail systems and communications secure. |
ICBA Member - $179.00
Non-Member - $299.00 |
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IT Security: It Begins With YouThis course is designed for all employees who use computers and other devices to access their organizations’ systems. Learn about the main ways that cybercriminals use people to compromise systems, and what we can all do to avoid becoming victims. |
ICBA Member - $179.00
Non-Member - $299.00 |
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IT Security: Mobile Phone Security AwarenessThis course explores the threats to security on smartphones. Smartphones are fully functional computers as well as communication devices. As such, they are subject to the same types of IT security threats as computers, as well as more specific threats. Learn to recognize threats, configure your smartphone to mitigate the risks and use your smartphone in a secure way. |
ICBA Member - $179.00
Non-Member - $299.00 |
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IT Security: Password Security AwarenessThis course explores the importance of having strong passwords, how and why hackers access accounts and systems, the consequences of these security breaches as well as both good and bad password security practices. |
ICBA Member - $179.00
Non-Member - $299.00 |
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IT Security: Phishing AwarenessCyberthieves use victims’ personal information to steal their money and identities. They attack victims’ computers and other devices with malware attacks. Learn what phishing is, the various ways cyberthieves try to exploit our computer systems and personal information, the types of damage they can cause, and the ways to reduce the likelihood of being “phished”. |
ICBA Member - $179.00
Non-Member - $299.00 |
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IT Security: RansomwareThis course explores what ransomware is, how cyberthieves attack systems with ransomware, what IT Departments and employees can do to reduce the likelihood of ransomware attacks, and what IT Departments and other employees should do in the event of a ransomware attack. |
ICBA Member - $179.00
Non-Member - $299.00 |
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IT Security: Safe Web BrowsingThis course explores the threats to your security and privacy, and threats to your organization. Learn how to mitigate these threats with software settings and updates, as well as best practices for safe web browsing. |
ICBA Member - $179.00
Non-Member - $299.00 |
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IT Security: Work Off-SiteThis course examines the IT security risks associated with remote work. Learn to keep your computer, devices and home network secure, use public networks safely, and recognize phishing and targeted phishing attempts. |
ICBA Member - $179.00
Non-Member - $299.00 |
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Key Ratio Analysis, Getting Beyond the NumbersWith every loan request comes a plethora of numbers: financial statements, taxes, and various schedules. All this information, can cause many deals to quickly languish due to analysis paralysis. Learn the meaning and use of specific information that any banker must examine and understand. Starting with Common Sizing, walk through the current ratio, cash flow coverage, leverage, and the cash-to-cash cycle to comprehend the data you’re given and its significance. |
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Key Risks in Agriculture Lending (MP4)In the last decade the agriculture field has faced significant head winds that have stressed many farmers and lenders alike. Participate in a high-level review that addresses the issues in the market as well as provides the initial tools to assess the borrower’s abilities to navigate through difficult times. Going beyond the question of repayment focused on cash flow generation, discover how to look at the various risks to both the borrower and the lender that must be mitigated in agriculture lending.
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Legal Trends and Insights on Deposit FeesICBA has been working diligently in addressing federal regulator positions on deposit fees such as re-presentment fees, overdraft fees, and non-sufficient funds fees. But while we vigorously advocate at the federal level, community banks have been the subject of fee related lawsuits initiated in states across the country. Join us to hear insights from attorneys who have worked with and defended community banks against these claims. |
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Lending Compliance UpdateStay ahead by gaining the latest knowledge and best practices in lending compliance to navigate the evolving regulatory landscape effectively. Participants study three key areas:
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Let’s Talk About Racism
On May 25, 2020 George Floyd, an unarmed black man, died while a police officer kneeled on his neck for almost nine minutes. That cruel death ignited outrage around the world and unleashed nationwide protests demanding racial justice. Such an uprising hasn’t been seen in decades. It has thrust “racism” into the spotlight for the world to acknowledge and reckon with. How do we begin disrupting the racism that runs deep in this continent? We listen, we learn, and we act. This course begins the conversation about systemic racism that plagues our systems and institutions. Start a conversation yourself or share this course with a sibling, a friend, a co-worker, or your employer. Talk about how systemic racism is real and how we all need to be fighting to end it. This course will help you have educated conversations about racism and equip you with the information and actions to fight racial injustice.
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ICBA Member - $179.00
Non-Member - $299.00 |
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Liquidity Contingency Funding Plan Policy Provides a written contingency funding plan as required by Interagency Guidance on Funding and Liquidity Risk Management. Delineates strategies and actions addressing potential liquidity shortfalls in emergency situations. Includes identification of stress events, stress levels, early warning indicators, parameters for liquidity stress testing, sources of funds and funding strategies, lines of responsibility and communication, as well as a detailed crisis action plan.
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ICBA Member - $445.50
Non-Member - $495.00 |
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Liquidity Risk Management Policy Designed to ensure that the bank is managed to provide an adequate level of liquidity to meet both predicted and unexpected cash needs while maintaining a planned net interest margin.
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iCBA Member - $310.50
Non-Member - $345.00 |
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Liquidity Risk: Leading Practices in Stress Testing, Assumption Support, and Backtesting (MP4)
Given the recent rise in both economic uncertainty and regulatory expectation, many institutions need to focus on enhancing their Liquidity Stress Testing capabilities and modeling processes.
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Litigation Risk Policy Defines the risks associated with real or threatened litigation. Covers legal counsel's role and responsibilities, risk management, assessment of potential losses, and system controls.
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ICBA Member - $310.50 Non-Member - $345.00 |
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Loan Committee Presentation Skills Training 2022 (MP4)How do you make an effective presentation to loan committee? How does it really work? How do you overcome the fear and intimidation factor? This session will also cover the “supporting” disciplines of negotiation skill building, communications, and “personal” marketing. The webinar concepts will be reinforced through a series of “mini” case studies.
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Loan Review Policy Covers loan review committee duties and loan review officer responsibilities and qualifications, as well as scope of review, sample selection, and types of review. Highlights a rating system that includes eight grades, upgrading and downgrading information, and portfolio monitoring with three tiers. Also includes a special concern classification, loan watch list, and corrective action reporting and training.
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ICBA Member - $445.50
Non-Member - $495.00 |
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Loan Workout PolicyEstablishes an appropriate practice for renewing and restructuring troubled credits. Addresses the requirements that are appropriate for the complexity of the bank’s loans and that are consistent with safe and sound lending practices and regulatory reporting requirements.
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ICBA Member - $220.50
Non-Member - $245.00 |
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Maintaining Organizational Relevancy: Implementing Appropriate Compensation Practices for Community Banks (MP4)The
lifeblood of a community bank is its people. In an ever-increasing
competitive environment, attracting and retaining the right team has
become a challenge for community banks. Review compensation approaches
and strategies that can be used as assets to help attract and retain
quality team members in a way that is beneficial for the employee and
cost effective for the institution.
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Maintaining Organizational Relevancy: Key Insurance Issues for Community Banks (MP4)Community banks face increasing risks of loss and harm from many different angles, both new and old. In this evolving environment, maintaining a comprehensive, cost-effective insurance platform to provide protection from potential losses is an essential component of a community bank’s risk management approach. |
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Maintaining Organizational Relevancy: New Ideas for Your Old Strategic Plan (MP4)Merely surviving is no longer enough in today’s rapidly changing
environment. All organizations, and in particular community banks, must
focus on maintaining organizational relevancy.
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Maintaining Organizational Relevancy: Properly Preparing for a Community Bank Acquisition (MP4)The past five years have been a time of significant consolidation in the community banking industry. In the coming years, we will likely see a continued focus on merger activity among community banks. |
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Maintaining Your CECL Model (MP4)Many institutions invested heavily in developing and implementing a new, compliant reserve methodology. These new models are more complex than their predecessors by not only having more quantitative calculations and assumptions, but also requiring more education and oversight by management. |
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Manage Your Core Assets: Relationships, Teams, and Brand (MP4)Every bank has three essential assets they should be managing. Like any asset within the organization, proactive management of each asset generates superior results. Among these essential assets we find a mix of employees, relationships, and the bank’s trade area reputation: all the ingredients necessary to attract and retain customers. |
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Management of Country Risk Policy Addresses the risk that economic, social, and political conditions in a foreign country may adversely affect a bank's financial interests. Covers responsibility, policies and procedures, country exposure reporting system, risk analysis, country risk ratings, exposure limits, and monitoring provisions.
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ICBA Member - $292.50
Non-Member - $325.00 |
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Managing a Remote Workforce
In times of crisis, employees are sometimes required to work from home. The transition from the traditional workplace to a remote environment is not easy. This course explores the challenges of managing a remote workforce and outlines strategies that managers can use to keep their teams engaged and productive.
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ICBA Member - $179.00
Non-Member - $299.00 |
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Managing the Three Rs of the Post-COVID-19 Workforce: The Great Resignation, Retention, and a Possible Recession (MP4)From remote work policies to higher salaries and demands for social justice work, the workplace has radically evolved since the pandemic. Join Jackson Lewis P.C. attorneys for a discussion on why employees are leaving their jobs, what employers can do to recruit and retain talent, and how to plan for potential RIFs. |
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Marijuana Business and MRB Lending Policy Establishes a prudent framework for financial institutions to responsibly conduct business with legal marijuana/cannabis businesses in their communities while acknowledging and mitigating the legal and regulatory risks posed by doing so. The Marijuana Business and MRB Lending Policy can be customized to fit the institution’s risk profile and line of business strategy and assures lending, compliance, and BSA/AML staff have access to necessary information that addresses the many marijuana/cannabis issues that must be understood, documented, and monitored. Includes a Due Diligence Checklist.
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ICBA Member - $400.50
Non-Member - $445.00 |
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Marijuana/Cannabis and MRB Policy This policy establishes the responsibilities and requirements for conducting banking activities for legal marijuana and cannabis businesses, including those Tier 2 and Tier 3 businesses that have a secondary or tertiary relationship with marijuana related businesses.
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ICBA Member - $400.50
Non-Member - $445.00 |
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Marketing Policy Provides guidelines for the management of the bank's marketing function, including development of the annual marketing plan and ongoing decision making. Includes regulatory compliance, geographic limitations, and prohibited activities.
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ICBA Member - $265.50
Non-Member - $295.00 |
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Marketing to Millennials (MP4)
Supercharge your marketing strategy with valuable insights gleaned from the research that was conducted when ICBA was developing its National Campaign. We learned a lot about our target audience, the Community Minded Millennial.
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ICBA Members: Free
Nonmembers: This webinar is for ICBA Members only. Unlimited Webinar Pass subscription: $0 |
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Matching Customer Journey Maps with your Brand ExpectationsCustomer journey mapping has entered the management process at institutions actively managing their customers’ experiences. However, mapping a journey is only part of the challenge. |
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Measuring and Managing Liquidity (MP4)
Robust management of liquidity remains critical and should be top of mind as rate and economic cycles are changing. Effective measurement and management of both operating and contingency liquidity is of heightened focus at high-performing institutions and with all regulatory agencies.
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Mentoring Relationships - How Having a Mentor and Being a Mentor Helps You Succeed in Your CareerContinuing education is top of mind in today’s corporate world. Professionals must learn how to succeed as both a mentor and mentee. Discover how the opportunity to be both can help you grow in your career and personal life. Participants will be able to identify what type of mentor they need during this time in their careers, how to choose the right mentor, and how to be a successful mentor and mentee. Walk away inspired and encouraged to change someone’s life by mentoring them and also encouraged to seek the ideal mentor for you. Learning Objectives
Duration: 90-minutes |
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Merchant Services Policy Guides the bank in managing its relationship with Visa/MasterCard merchants. Topics include management of risk, capital adequacy, merchant approval processes, pricing, and fraud monitoring.
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ICBA Member - $270.00
Non-Member - $300.00 |
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Military Lending ActThe Military Lending Act was originally enacted in 2006 and is implemented by the Department of Defense. It protects active-duty members of the military, their spouses, and dependents from certain lending practices. These practices could pose a risk for service members and their families, a threat to military readiness and affect service member retention. This course will provide details on definitions, applicability, procedures and the laws regarding the Military Lending Act. |
ICBA Member - $179.00
Non-Member - $299.00 |
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Military Lending Act Bank Policy This policy outlines the objective of the Military Lending Act to extend protections to a broader range of closed-end and open-end products. Includes information on the MAPR, disclosure requirements, limitations and interpretations of the Department of Defense.
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ICBA Member - $202.50
Non-Member - $225.00 |
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Minority Bank Capital Management
In this webinar hosted by Stifel's Marty Mosby, Senior Vice President, Director of Bank Advisory and Strategic Services, we tackle the best way to address minority bank capital management.
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Free Webinar
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Mission Driven Bank Fund for Minority Depository Institutions and Community Development Financial InstitutionsDiscover the key to unlocking the benefits of the Mission Driven Bank Fund, a $500 million private capital investment vehicle established to support FDIC insured MDIs and CDFIs. The fund offers tailored and flexible growth capital through various financial instruments based on your bank’s needs and structure. It also offers technical services to help build organizational capacity. Additionally, it will monitor, measure, and report the impact your mission-driven bank has in the communities you serve. |
ICBA Members: $0 |
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Model Risk Management Policy Establishes methodology to mitigate potential risks arising from the bank's reliance on financial models and to ensure that the sources and the magnitude of the bank's model risk are understood and managed effectively.
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ICBA Member - $265.50
Non-Member - $295.00 |
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Modernizing Anti-Money Laundering & Anti-Terrorist Financing Laws & RegulationsIn today’s world, it is imperative that financial institutions, law enforcement, and our government work together to combat and prevent financial crime, money laundering, and terrorist financing. Community bankers are committed to supporting balanced, effective measures that will prevent terrorists from using the financial system to fund their operations and prevent money launderers from hiding the proceeds of criminal activities. However, anti-money laundering/combatting the financing of terrorism and Bank Secrecy Act compliance programs consume a growing share of community banks’ scarce resources. |
FREE for members
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Money Saving, Money Making Marketing IdeasCreative thinking can provide financial institutions with highly effective marketing solutions on a controlled budget. Study successful marketing programs implemented by community banks when limited promotion budgets were a key factor. Identify marketing program objectives and how banks implement each strategy with easy-to-read materials as you progress through this three-part program. |
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Money Services Businesses Policy This policy provides guidance to assess the risks associated with servicing MSBs. Topics include the identification, documentation, and monitoring of these entities, as well as the operational areas and reviews that must be conducted to be in compliance.
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ICBA Member - $265.50
Non-Member - $295.00 |
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Navigating the Data Privacy Landscape: How to Keep Your Employee Data SafeGiven the increasing frequency and scale of data breaches, evolving data protection laws, expanded use of electronic monitoring by employers, and integration of AI tools, understanding your employee data and its usage is crucial in managing this growing risk. |
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Navigating Today's M&A EnvironmentOver the past 18 months, the community bank mergers and acquisitions environment has faced significant changes. This has led many community bankers to question the current state of the market and consider its future impacts. Additionally community banks have received unsolicited offers. |
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Navigating Your Next Regulatory ExaminationThe regulatory examination environment is getting much tougher. Many community banks across the country are experiencing examinations that present unexpected circumstances and adverse findings. Prepare your community bank for its next examination by discussing the current regulatory examination environment, identifying the current regulatory hot buttons and examination issues that are causing community banks problems and providing recommended strategies to resolve identified problems during and after the examination. |
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Navigating Zero Trust: Building Your Strategy and RoadmapWe need a new security model that adapts to the modern environment, supports the hybrid workplace, and protects people, devices, apps, and data everywhere. We must modernize our cybersecurity approach with Zero Trust, a strategy that assumes breaches are inevitable. |
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Negotiating Skills for the Professional
This course has techniques for identifying customer expectations and determining how to meet them in a way that both parties are satisfied by the results. There are checklists and discussion guidelines to help a sales professional master this essential communication skill.
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ICBA Member - $179.00
Non-Member - $299.00 |
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Negotiation Competence (MP4)Discover negotiation strategies that will lead to success and influence in your job. These skills can easily transfer to other areas of your life. Learn how to strategically ask for what you want; prioritize what you want before asking; be clear as to why you want/need what you are asking for; and successfully close a negotiation. |
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New Considerations for the New YearThe New Year will present every community bank with the opportunity to consider new strategies to maximize profitability, utilize capital efficiently, navigate compliance concerns, maintain safety and soundness, and enhance shareholder value. Get an overview of the current community banking environment and discuss key strategic considerations for operational and corporate decision making at the bank and holding company level for the coming year. Learning Objectives:
Duration: 60-minutes |
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Next steps on your instant payments journey: Updates on FedNow While the FedNow℠ Service is still over a year away from being live, the time to act and begin preparing for instant payments is, ‘now’. Recorded Nov. 17, 2021.
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Complimentary
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Next steps on your instant payments journey: Updates on RTPWhile the RTP® network from The Clearing House has been live for 4 years, most community banks are either just starting, or preparing to start their instant payments journey. Recorded Nov. 2, 2021. |
Complimentary
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Next steps on your instant payments journey: Webinar Series (MP4)Increasing adoption/volume/use cases on the RTP network, the upcoming launch of the FedNow℠ Service, and customer demand are all fueling the need for community banks to ensure they have a plan and roadmap for implementing instant payments. Recorded Nov. 2-17, 2021. |
Complimentary
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Observation vs. Perception: Improving Your Ability to Pick Up on Suspicious ActivitySituational awareness is a developed skill and a major part of crime prevention. Enhance your awareness and observation skills to become more mindful of your surroundings. Learn how perception can differ from reality and why observers may describe the same incident differently. Program attendees will gain strategies to improve crime prevention efforts and memory retention. |
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Online Courses - Individual
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Refer to Product Page
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Overdrafts Policy Designed to address the risk associated with overdrafts, including the responsibility to communicate the policy to customers, payment or return of items, collection, charge-off and account closings, error resolution, and reporting
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ICBA Member - $220.50
Non-Member - $245.00 |
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Overview of the CRA Final Rule for Bank DirectorsOn October 24, the banking agencies finalized significant changes to the Community Reinvestment Act (CRA). While ICBA and other trade associations have filed a complaint and request for preliminary injunction on the Final rules, it is still important to be prepared. |
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P2P Doesn't Have to Mean Faster FraudSome of the most common questions the Macha office receives pertain to issues with consumer person-to-person (P2P) transfers via the ACH Network. These problems can include fraud, incorrect account numbers, and buyer’s remorse, all of which can result in financial losses for your organization. Learn about the unique features of P2P transfers via the ACH network and discover how to avoid or address issues as they arise. Learning Objectives:
Duration: 90-minutes |
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Pandemic Policy This may be used as a stand alone policy or incorporated into your Business Continuity Policy. Contains guidance from The Interagency Statement on Pandemic Planning. Includes sample Pandemic Plan.
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ICBA Member - $220.50
Non-Member - $245.00 |
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Payments 101: Part 1 - Checks and Cards
Two of the oldest forms of payments are checks and debit and credit cards. While check use is decreased and physical checks have not changed dramatically, processing them has. Cards have had a number of changes in their look and security functions, but also with some of the regulatory requirements.
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ICBA Member - $179.00
Non-Member - $299.00 |
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Payments 101: Part 2 - ACH & Wire Transfers
In the United States there are many ways we pay our bills and each other. The Automated Clearing House (ACH) is generally seen as a consumer product but is used by companies as well. Wire transfers on the other hand, are a corporate product, but occasionally used by consumers.
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ICBA Member - $179.00
Non-Member - $299.00 |
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Perception is Everything Training CDTo a customer, customer service representatives are the first and most visible representatives of a bank. |
ICBA Member: $149
Nonmember: $249 |
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Personal and Business Tax Return Analysis, Tracing the Numbers and the Forms (MP4)Navigating tax returns has never been enjoyable. The complexity of the various forms, the flow of information, as well as the size of many borrowers' returns can be intimidating. This webinar will assist you in understanding the core information you need to accurately assess the cash income of your borrower. |
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Phishing and Ransomware
Phishing & Ransomware are general terms for any attempt to collect personal, financial and sensitive information. The information is then used to access the targeted individual's accounts and can result in identify theft and financial loss. Bank accounts are among the most popular targets, so it is important that financial organizations, their employees and their customers are knowledgeable about this threat. This course will give you an overview of phishing and ransomware, describe how it affects banks, and discuss prevention strategies.
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ICBA Member - $179.00
Non-Member - $299.00 |
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Physical Information Security
Successful security programs combine general security and loss prevention techniques that are designed for daily operations with targeted techniques that are designed to prevent losses from specific crimes and unusual sources. This course will give you an overview of this important aspect of bank security. We will review the physical controls that protect information and give examples of physical threats you may not have considered.
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ICBA Member - $179.00
Non-Member - $299.00 |
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Planning and Budgeting Policy Identifies the responsible parties and outlines the process for developing and implementing the strategic plan and the budget.
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ICBA Member - $310.50
Non-Member - $345.00 |
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Possible or Probable? How to Assess the RiskThe ACH Operating Rules require all participating DFIs, Third-Party Senders and Nested Third-Party Senders to conduct an assessment of the risks of their ACH activities. But “how,” is not specified. Review risk assessment best practices and learn how to maintain compliance with the requirements of your primary regulators. |
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Postal Banking - A Flawed Proposal in Pursuit of a Worthy Goal - Part 1
Part one in a three part series, this installment outlines how the pursuit of postal banking would harm the already stressed primary function of the United States Postal Service, mail delivery.
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Postal Banking - A Flawed Proposal in Pursuit of a Worthy Goal - Part 2
Part two in a three part series, we argue that USPS simply does not
possess the know-how to succeed at banking, that legislative mandates
would undermine revenues, and that the agency would likely fail at the
twin objectives of postal banking.
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Postal Banking - A Flawed Proposal in Pursuit of a Worthy Goal - Part 3
Community bankers are committed to serving their communities, including unbanked populations. A community cannot thrive without inclusive access to the banking system. This concern is too important to entrust to an untested proposal.
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Pre-Employment Background Screening Policy Reflects information contained in the FDIC’s Financial Institution Letter 46-2005 on Pre-Employment Background Screening. Covers the purpose and scope of the policy, responsibility, service providers, minimum screen requirements, additional screening procedures, and policy review. Note: This policy is included in our Human Resources policy (#184).
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ICBA Member - $220.50
Non-Member - $245.00 |
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Presenting with Confidence - for LeadersLeaders are frequently tasked with public speaking engagements and need confidence and skills effectively deliver presentations. Whether you are presenting to your peers, to senior management, or to the Board of Directors, this practical course will help you increase your level of confidence from the preparation stage through your delivery time with your audience. |
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Principles of Banking Certificate - Bank-WideThe Principles of Banking Certificate Program offers a comprehensive look at the banking industry. This certificate is ideal for employees new to banking and those looking to enrich their understanding of how a bank is structured, operates financially, serves its customers and community and stays safe and compliant. |
ICBA Members:$999
Non-Members: $1,999 Annual renewal for ICBA Member: $699 |
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Principles of Banking Certificate - IndividualThe Principles of Banking Certificate Program offers a comprehensive look at the banking industry. This certificate is ideal for employees new to banking and those looking to enrich their understanding of how a bank is structured, operates financially, serves its customers and community and stays safe and compliant. |
$499 / ICBA Members$999 / Non-Members |
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Principles of Banking OverviewThe banking industry can be quite complex. It is important bankers understand the industry as a whole. This course will provide an overview of the banking industry. It will discuss how a bank is structured, how it operates financially, the rules the bank must follow, various products and services the bank may offer to its customers, security and fraud, and the various examinations that banks must participate. |
ICBA Member - $179.00
Non-Member - $299.00 |
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Product Knowledge and Cross-Selling
As a frontline employee, you are often called upon to open a new account. In this situation, you need an excellent understanding of your bank's products and services. You have to be able to answer questions. And, of course, you want to provide the best possible customer service. In this course, we will look at how knowledge of your bank’s products and services will help you meet customer needs and build strong customer relationships.
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ICBA Member - $179.00
Non-Member - $299.00 |
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Professional Development PlannerHelp employees explore careers and position them for growth at your community bank with ICBA Education’s Professional Development Planner. The Professional Development Planner offers a detailed overview of more than 80 community bank job functions and assists employees in exploring and shaping their careers by outlining the experience, skills, and competencies needed to achieve their professional goals. |
ICBA Member - $499 $399 first year introductory offer for ICBA Members who subscribe prior to April 30, 2024 |
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Protection of Confidential Proprietary Business Information (MP4)
With the increasing mobility of employees, community banks face challenges similar to organizations in other industries when it comes to safeguarding the personal information of customers and employees.
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Q1: Regulatory Compliance UpdatesThe Quarterly Regulatory Compliance Webinars deliver the most up-to-date guidance on regulatory compliance, upcoming deadlines, available resources, and more. Offered quarterly, these 60-minute webinars deliver comprehensive information with actionable takeaways. Gain valuable perspectives and commentary from our team of knowledgeable educators, engage in discussions on current regulatory issues, and submit questions. Tailored for community bank compliance officers and risk managers, these webinars are also suitable for all banking professionals seeking to stay abreast of developments in the compliance landscape. |
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Q2: Regulatory Compliance UpdatesThe Quarterly Regulatory Compliance Webinars deliver the most up-to-date guidance on regulatory compliance, upcoming deadlines, available resources, and more. Offered quarterly, these 60-minute webinars deliver comprehensive information with actionable takeaways. Gain valuable perspectives and commentary from our team of knowledgeable educators, engage in discussions on current regulatory issues, and submit questions. Tailored for community bank compliance officers and risk managers, these webinars are also suitable for all banking professionals seeking to stay abreast of developments in the compliance landscape. |
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Q3: Regulatory Compliance UpdatesThe Quarterly Regulatory Compliance Webinars deliver the most up-to-date guidance on regulatory compliance, upcoming deadlines, available resources, and more. Offered quarterly, these 60-minute webinars deliver comprehensive information with actionable takeaways. Gain valuable perspectives and commentary from our team of knowledgeable educators, engage in discussions on current regulatory issues, and submit questions. Tailored for community bank compliance officers and risk managers, these webinars are also suitable for all banking professionals seeking to stay abreast of developments in the compliance landscape. |
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Q4: Regulatory Compliance UpdatesThe Quarterly Regulatory Compliance Webinars deliver the most up-to-date guidance on regulatory compliance, upcoming deadlines, available resources, and more. Offered quarterly, these 60-minute webinars deliver comprehensive information with actionable takeaways. Gain valuable perspectives and commentary from our team of knowledgeable educators, engage in discussions on current regulatory issues, and submit questions. Tailored for community bank compliance officers and risk managers, these webinars are also suitable for all banking professionals seeking to stay abreast of developments in the compliance landscape. |
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Quality Control System Policy Sets the guidelines for establishing a quality control system. Covers the purpose and scope of a quality control system, system operation, investigation, and policy review.
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ICBA Member - $355.50
Non-Member - $395.00 |
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Real Estate Lending PolicyCovers in detail the general policies that apply to all real estate secured lending, portfolio diversification, notices, pricing, CRE, product structure, IORR, construction lending, development loans, and concentration management.
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ICBA Member - $472.50
Non-Member - $525.00 |
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Real Estate Settlement Procedures Act Policy Establishes internal procedures to ensure proper compliance with the act, such as disclosures, escrow accounts, mortgage servicing transfers, and error resolution.
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ICBA Member - $310.50
Non-Member - $345.00 |
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Red Flags Identity Theft: The Program
Every financial institution must develop and implement a written identity theft prevention program that is designed to detect, prevent, and mitigate identity theft in connection with the opening of an account. This course discusses the information you need to implement and maintain a fully compliance program at your bank. This course is intended for all personnel of the bank including, frontline, lenders, operations, and compliance.
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ICBA Member - $179.00
Non-Member - $299.00 |
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Regulation B: Equal Credit Opportunity Act - Overview
The Equal Credit Opportunity Act (ECOA), enacted through Regulation B, prohibits discrimination in credit transactions. The law is designed to protect applicants from unfair or discriminatory lending practices. There is a wide variety of rules housed within Regulation B and in some form or fashion are there to provide transparency, equal access, and protections to the borrowers. This course will provide you with an overview of the prohibited bases under ECOA, types of lending discrimination, application information and evaluation, adverse action, and appraisal notifications. This course is intended for all personnel.
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ICBA Member - $179.00
Non-Member - $299.00 |
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Regulation B: Equal Credit Opportunity Act PolicyProvides guidance for lenders on the requirements of this regulation as well as prescreening, the interview and application process, credit evaluation, action notifications, signature policy, and credit reporting. |
ICBA Member - $292.50
Non-Member - $325.00 |
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Regulation CC: Expedited Funds Availability Act Policy Establishes internal procedures to address proper funds availability, disclosure, collection of checks, return of unpaid checks, and payment of interest on deposited funds.
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ICBA Member - $382.50
Non-Member - $425.00 |
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Regulation CC: Funds Availability Act - In Depth
Regulation CC, also known as the Expedited Funds Availability Act, establishes the basic rights, liabilities, and responsibilities financial institutes have regarding the availability of deposited funds. Regulation CC also outlines the rules and regulations banks must follow pertaining to check collection, check processing and substitute checks. This course provides an in-depth look at the regulation’s requirements. This course is intended for deposit operations and compliance personnel.
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ICBA Member - $179.00
Non-Member - $299.00 |
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Regulation CC: Funds Availability Act -- Overview
Regulation CC, also known as the Expedited Funds Availability Act, establishes the basic rights, liabilities, and responsibilities financial institutes have regarding the availability of deposited funds.
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ICBA Member - $179.00
Non-Member - $299.00 |
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Regulation D: Reserve Requirements of Depository Institutions Includes definitions for the various types of deposit accounts, as well as eligibility, transaction limitations, and penalties. Provides the computation and reporting requirements of Regulation D and establishes internal procedures that assist personnel in complying with the reserve requirements.
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ICBA Member - $202.50
Non-Member - $225.50 |
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Regulation DD: Deposit Account Terms, Disclosures, and Advertising Policy Addresses acceptable account terms, appropriate disclosure of these terms, and uniformity in advertising.
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ICBA Member - $292.50
Non-Member - $325.00 |
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Regulation DD: Truth in Savings - In DepthThe primary purpose of the Truth-in-Savings Act is to give consumers enough information to make an informed decision about deposit accounts they want to open at the bank via standardized disclosures. The disclosures aid comparison shopping by informing consumers about the fees, annual percentage yield, interest rate, and other terms for deposit accounts. The regulation also includes requirements on the payment of interest, the methods of calculating the balance on which interest is paid, the calculation of the annual-percentage yield, and advertising. This course provides details on all of the Regulation DD requirements. |
ICBA Member - $179.00
Non-Member - $299.00 |
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Regulation DD: Truth in Savings - OverviewThe primary purpose of the Truth-in-Savings Act is to give consumers enough information to make an informed decision about deposit accounts they want to open at the bank via standardized disclosures. The disclosures aid comparison shopping by informing consumers about the fees, annual percentage yield, interest rate, and other terms for deposit accounts. The regulation also includes requirements on the payment of interest, the methods of calculating the balance on which interest is paid, the calculation of the annual-percentage yield, and advertising. |
ICBA Member - $179.00
Non-Member - $299.00 |
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Regulation E: Electronic Funds Transfer Act Policy Establishes the internal procedures for proper issuance of access devices, disclosure, limitations on customer liability, documentation of transfers, and error resolution.
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ICBA Member - $292.50
Non-Member - $325.00 |
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Regulation E: International Remittance Transfer Policy Act Provides guidance for those banks that will act as Remittance Transfer Providers. Dodd-Frank added consumer protections for remittance transfers sent by consumers in the United States to individuals and businesses in foreign countries. The systems required by this regulation are intended to significantly improve the predictability of remittance transfers, as well as provide consumers with better information for comparison shopping. This policy is designed for those banks that will process more than 100 remittance transfers annually.
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ICBA Member - $220.50
Non-Member - $245.00 |
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Regulation E: Liability and Error ResolutionRegulation E provides basic protections for a consumer when using an electronic fund transfer service that the bank offers. Liability and error resolution are essential to the consumer protections of Regulation E and unauthorized transactions. The regulation defines an error; states the consumers liability; and provides the error resolution procedures that banks must follow. |
ICBA Member - $179.00
Non-Member - $299.00 |
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Regulation E: Overview
The Electronic Fund Transfer Act of 1978, implemented by Regulation E, is a consumer protection act that establishes the rights, liabilities, protections, and responsibilities of consumers who engage in electronic fund transfers. This course will provide you with an overview of the various requirements of Regulation E including, disclosures, overdrafts, gift cards, prepaid accounts, and remittance transfers. This course is intended for all personnel within the bank who work with customers that have deposit accounts, access devices, and perform remittance transfers as well as those in the operations department.
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ICBA Member - $179.00
Non-Member - $299.00 |
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Regulation E: Tips and Best Practices (MP4)Regulation E protects consumers from unauthorized electronic funds transfers (EFTs). The regulation establishes the rights and liabilities of consumers and financial institutions regarding these unauthorized EFTs. |
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Regulation F: Correspondent Banking Policy Designed to limit the risks that the failure of another depository institution poses to the bank. Provides the board with a methodology for establishing criteria to select a correspondent bank and outlines procedures for identifying, monitoring, and managing correspondent relationships and correspondent concentration risks. Updated to guide compliance with the Interagency Guidance on Correspondent Concentration Risks (FIL-18-2010) and Regulation F: Limitations on Interbank Liabilities. Includes a Concentration Risk Worksheet in Microsoft® Excel to calculate and monitor credit and funding exposures for correspondents on a stand-alone and organization-wide basis.
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ICBA Member - $355.50
Non-Member - $395.00 |
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Regulation GG - Unlawful Internet Gambling Policy Policy states how the bank will implement its compliance with Regulation GG and how it will identify and block, or otherwise prevent and prohibit restricted transactions.
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ICBA Member - $292.50
Non-Member - $325.00 |
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Regulation O: Insider Lending - Overview
Regulation O governs extensions of credit made by a bank to an executive officer, director, or principal shareholder. It also applies to extensions of credit made by a bank to a political or campaign committee that benefits or is controlled by such a person. This course provides an overview of Regulation O. This course is intended for lending personnel.
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ICBA Member - $179.00
Non-Member - $299.00 |
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Regulation P: Consumer Privacy – In Depth
The Gramm-Leach Bliley Act (GLBA), is implemented by Regulation P: Privacy of Consumer Financial Information. The GLBA limits when and how a bank may disclose nonpublic personal information about a consumer to nonaffiliated third parties. For information shared, the consumer must be allowed to opt-out of the sharing. This course will provide details of Regulation P. This course is intended for compliance and operations personnel.
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ICBA Member - $179.00
Non-Member - $299.00 |
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Regulation P: Consumer Privacy – Overview
The Gramm-Leach Bliley Act (GLBA), is implemented by Regulation P: Privacy of Consumer Financial Information. The GLBA limits when and how an bank may disclose nonpublic personal information about a consumer to nonaffiliated third parties. For information shared, the consumer must be allowed to opt-out of the sharing. This course will provide an overview of Regulation P. This course is intended for new account personnel, including deposits and loans.
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ICBA Member - $179.00
Non-Member - $299.00 |
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Regulation P: Consumer Privacy Policy Addresses the collection, use, and retention of customer information, including maintenance of accurate information, limiting employee access, protection via security procedures, maintaining customer privacy in business relationships with third parties, and disclosure of privacy principles to customers.
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ICBA Member - $445.50
Non-Member - $495.00 |
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Regulation Z: Closed-end Credit (Real Estate)
Regulation Z or the Truth in Lending Act, encompasses several laws or acts and has been amended over the years. The regulation requires bank to disclose the terms and cost of consumer credit transactions and includes rules meant to inform and protect consumers. There are specific requirements for closed-end credit plans, whether they are real estate secured or not. This course focuses on the requirements extended to closed-end consumer credit that is secured by real estate, focusing mainly on the Integrated Disclosures (TRID). This course does not go in depth on how to complete the Integrated Disclosures. This course is intended for lenders, loan operations staff, and compliance personnel.
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ICBA Member - $179.00
Non-Member - $299.00 |
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Regulation Z: Open-End Credit (Real Estate)
Regulation Z or the Truth in Lending Act, encompasses several laws or acts and has been amended over the years. The regulation requires creditors to disclose the terms and cost of consumer credit transactions and includes rules meant to inform and protect consumers. There are specific requirements for open-end credit plans, whether they are real estate secured or not. This course focuses on the requirements and limitation extended to open-end consumer credit secured by real estate. This course is intended for lenders, loan operations staff, and compliance personnel.
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ICBA Member - $179.00
Non-Member - $299.00 |
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Regulation Z: Overview
Regulation Z requires creditors to disclose the terms and cost of consumer credit transactions along with a host of other things. This course will provide an overview of each of the subparts within the Truth in Lending Act. This course is intended for those working in the consumer lending arena, both real estate and non-real estate.
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ICBA Member - $179.00
Non-Member - $299.00 |
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Regulation Z: Regulation Z SuiteThis suite of policies includes Lending Advertising Policy, Closed-End Consumer Non-Real Estate Loans Policy, Consumer Closed-end Real Estate Loan Policy, HELOC and Other Open End Products Policy, Consumer Credit Card Policy, and Appendix. |
ICBA Member - $445.50
Non-Member - $495.00 |
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Regulatory Accounting and Operational Auditing
Regulatory accounting and operational auditing are integral elements of the role of the internal auditor. In this module, we will introduce you to these concepts by discussing bank financial statements, asset/liability management, operational auditing, compliance auditing, and the CAMELS bank rating system.
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ICBA Member - $179.00
Non-Member - $299.00 |
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Regulatory Compliance Change Management: Are You Prepared?Now more than ever, financial institutions must consider the risk of change. Regulatory changes, system conversions, new products and services, and corrective action for audit findings are just a few examples of situations that will frequently impact your organization. |
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Regulatory Compliance Updates: Q1 (MP4)Recorded March 7, 2023. Attend the ICBA’s Quarterly Regulatory Compliance Webinars for the very latest regulatory compliance guidance, upcoming deadlines, resources, and more. Offered quarterly, these 60-minute webinars provide comprehensive information into manageable, actionable takeaways. Hear insightful analysis and commentary from our team of educators, submit questions, and participate in discussions on current regulatory topics. These webinars are designed for community bank compliance officers and risk managers but are also appropriate for all bank employees who need to stay informed on changes in the compliance world. |
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Regulatory Compliance Updates: Q2 (MP4)Recorded June 1, 2023. Attend the ICBA’s Quarterly Regulatory Compliance Webinars for the very latest regulatory compliance guidance, upcoming deadlines, resources, and more. Offered quarterly, these 60-minute webinars provide comprehensive information into manageable, actionable takeaways. Hear insightful analysis and commentary from our team of educators, submit questions, and participate in discussions on current regulatory topics. These webinars are designed for community bank compliance officers and risk managers but are also appropriate for all bank employees who need to stay informed on changes in the compliance world. |
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Regulatory Compliance Updates: Q3 (MP4)Recorded Sept 7, 2023. Attend the ICBA’s Quarterly Regulatory Compliance Webinars for the very latest regulatory compliance guidance, upcoming deadlines, resources, and more. Offered quarterly, these 60-minute webinars provide comprehensive information into manageable, actionable takeaways. Hear insightful analysis and commentary from our team of educators, submit questions, and participate in discussions on current regulatory topics. These webinars are designed for community bank compliance officers and risk managers but are also appropriate for all bank employees who need to stay informed on changes in the compliance world. |
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Regulatory Compliance Updates: Q4 (MP4)Recorded December 5, 2023. Attend the ICBA’s Quarterly Regulatory Compliance Webinars for the very latest regulatory compliance guidance, upcoming deadlines, resources, and more. Offered quarterly, these 60-minute webinars provide comprehensive information into manageable, actionable takeaways. Hear insightful analysis and commentary from our team of educators, submit questions, and participate in discussions on current regulatory topics. These webinars are designed for community bank compliance officers and risk managers but are also appropriate for all bank employees who need to stay informed on changes in the compliance world. |
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Regulatory Hot Buttons (MP4)During this 60-minute webinar, examine the current regulatory priorities in safety and soundness. The speaker will describe how to mitigate risk associated with those priorities and stay ahead of regulatory hot buttons in exams and in transactions. |
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Regulatory Hot Topics (MP4)Gain an overview of the bank regulatory and supervisory highlights from 2022 and some predictions on what might be in store for 2023. Topics that will be covered include CRA reform, digital assets, rising interest rates, turnover at the regulatory agencies, sanctions, and bank partnerships. Learning Objectives:
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ICBA Members: $219
Non-Members: $319 |
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Regulatory Hot Topics 2024Gain an overview of the bank regulatory and supervisory highlights from 2023 and some predictions on what might be in store for 2024. The discussion will cover the regulators' identified top 10 priorities for 2024, as outlined in their annual risk guidance. These priorities encompass supervision, compliance, governance, and risk management. Learning Objectives:
Duration: 60-minutes |
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Remote Deposit Capture Policy
Identifies and explains the inherent risks associated with RDC, establishes a sound risk management program and outlines internal controls and written procedures for managing the on-going risk.
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ICBA Member - $292.50
Non-Member - $325.00 |
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RESPA: Kickbacks and Affiliated Business ArrangementsThe Real Estate Settlement Procedures Act section 1024.14 & 1024.15, also known as “Section 8” prohibits certain payments and business arrangement. Section 1024.14 prohibits the paying or receiving of referral fees for mortgage loans and allows lenders to receive compensation only for services actually performed. The law does allow banks to pay its own employee for loan referrals. Section 1024.15 sets requirements on affiliated business arrangements. |
ICBA Member - $179.00
Non-Member - $299.00 |
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Right to Financial PrivacyThe Right to Financial Privacy Act of 1978 provides customers of financial institutions with a reasonable amount of privacy for their financial records from the federal government. The Act includes rules about the process federal government authorities must follow and compliance requirements for banks responding to and keeping records of the requests. Banks are entrusted with customers’ personal data and must safeguard this data from being released in error or without authority. This course will discuss the documentation that the federal authorities must provide to banks when requesting financial information and the requirements of banks to respond. |
ICBA Member - $202.50
Non-Member - $225.00 |
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Right to Financial Privacy Policy Establishes limitations and duties regarding the release of information sought by government agencies.
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ICBA Member - $202.50
Non-Member- $225.00 |
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Risk Management Policy
Provides the overall framework for the supervision, management, operation, and control of the bank’s risk management program. Includes duties and responsibilities of the risk management committee and risk management officer.
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ICBA Member - $265.50
Non-Member - $295.00 |
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Robbery Awareness (MP4)Your financial institution can unknowingly be making itself an easier target for robbers! In this session, we review the steps and procedures financial institutions should enact to help protect staff and the public. Learn how robbers case your institution, the specific steps you can take to reduce your chances of robbery, and actions not to take that may exacerbate the situation. This program cover all the necessary steps your staff needs to sustain a safe workplace in your financial institution. Protect your people, prevent vulnerability, and reassure your customers that their money is safe. Learning Objectives:
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ICBA Members: $219
Non-Members: $319 |
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Robbery Response Techniques for All Personnel
All bank personnel are just as responsible for maintaining the institution's Security Program as is the Security Officer and the role is a simple, but critical, one. This course discusses options – not absolutes – for handling robberies and related offenses. Having options or a "menu" of available choices – and knowing what those options are and how to use them – is important to the safety of all bank employees and customers. The more options available means one can be more flexible and versatile when responding to emergency events. This course is intended for all bank personnel.
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ICBA Member - $179.00
Non-Member - $299.00 |
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SAFE Act Bank PolicyGuides the bank in compliance with the SAFE Act in a manner appropriate to the nature, size, complexity, and scope of the bank's operations. Addresses registration requirements for mortgage loan originators and the bank, required information, use of unique identifiers and maintaining registrations.
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ICBA Member - $292.50
Non-Member - $325.00 |
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SAFE Act Training for MLOs
The Secure and Fair Enforcement for Mortgage Licensing Act (SAFE Act) mandates a nationwide licensing and registration system for residential mortgage loan originators as well as the development of policies and procedures for complying with the Act. This course will provide mortgage loan originators with the information needed to ensure compliance with the SAFE Act.
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ICBA Member - $179.00
Non-Member - $299.00 |
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Safe Deposit Box Policy
Will ensure that the bank operates in a manner that complies with all applicable laws and provides absolute safety and privacy to customers with safe deposit boxes. Covers objectives, definitions and scope, responsibility, CIP, rental contracts, state law issues, customer and master keys, access, employee access, delinquency and termination, fees/charges, record keeping, insurance, audit, and policy review.
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ICBA Member - $319.50
Non-Member - $355.00 |
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Safeguarding Customer Information Policy Pertains to the protection of customer information from unauthorized or illegal disclosure. Covers the development and implementation of an information security program, including responsibility, assessment of risk, management and control of risk, employee education and training, testing, monitoring, oversight of service provider arrangements, updating/adjusting the program, and reporting to the board.
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ICBA Member - $382.50
Non-Member - $425.00 |
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Sale of Nondeposit Investments Policy Applies to all retail sales of nondeposit products, including marketing and promotional activities. Covers objectives, scope, responsibility, minimum standards, program management, setting and circumstances of sales, disclosures and advertising, suitability, qualifications and training, compensation, fiduciary accounts, third-party arrangements, compliance and audit, exceptions to policy, and policy review.
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ICBA Member - $265.50
Non-Member - $295.00 |
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Secondary Mortgage Market PolicyThis policy establishes the guidelines for the bank to follow to stay in compliance with the rules, regulations, and industry standards that apply to the origination and sale of whole loans by the bank.
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CBA Member - $220.50
Non-Member - $245.00 |
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SECURE 2.0 Act – Retirement Plan Changes (MP4)SECURE 2.0 contains significant changes for retirement plans, plan sponsors, and retirement plan providers. Review key provisions, identify what’s most relevant to your financial institution, and discover optimal timing of when your organization should be ready for change. |
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Security: An Orientation
An effective security program is an excellent tool for protecting the institution's work product, physical assets, intellectual assets, and personnel. This course will introduce key concepts in security and provide a basic understanding of the security function. This course is intended for all bank personnel.
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ICBA Member - $179.00
Non-Member - $299.00 |
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Servicemembers Civil Relief ActThe Servicemember Civil Relief Act (SCRA) provides relief provisions for both consumer and business credit that was extended to servicemembers prior to going on active duty. The protections include a reduced interest rate on certain loans, protection against foreclosure, protections from default judgements in civil lawsuits, protections against repossession of property, and the ability to terminate a lease without penalty. |
ICBA Member - $179.00
Non-Member - $299.00 |
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Servicemembers Civil Relief Act Bank Policy This policy outlines the financial relief protection extended to servicemembers when they are called into active military duty. Covers issues with direct implications to community banks, such as the bank’s obligations in reducing interest rates, installment and lease contracts, coverage of certain family members, and automatic extensions of power of attorney.
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ICBA Member - $265.50
Non-Member - $295.00 |
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Small Business Lending Rule (1071) – In-DepthThe Small Business Lending Rule (aka 1071) requires financial institutions collect and report to the CFPB certain data regarding applications for credit for women-owned, minority-owned, and small businesses in order to facilitate enforcement of fair lending laws, and enable communities, governmental entities, and creditors to identify business and community development needs and opportunities. |
ICBA Member - $179.00
Non-Member - $299.00 |
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Small Business Lending Rule (1071) – Practical ApplicationThe Small Business Lending Rule (aka 1071) requires financial institutions collect and report to the CFPB certain data regarding applications for credit for women-owned, minority-owned, and small businesses in order to facilitate enforcement of fair lending laws, and enable communities, governmental entities, and creditors to identify business and community development needs and opportunities. |
ICBA Member - $179.00
Non-Member - $299.00 |
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Social Engineering AwarenessThis course explores what social engineering is, the types of social engineering attacks criminals use and the techniques they use to manipulate people into performing actions that either compromise their computers and devices or expose personal or sensitive information. Learn to recognize social engineering attempts and ways to avoid becoming a victim. |
ICBA Member - $179.00
Non-Member - $299.00 |
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Social Media Policy and Guidelines Provides guidance on how social media will be approached, proper methods for promoting the bank’s message and image, and consequences of not following guidelines. Includes Management and User Guidelines for Social Media.
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ICBA Member - $382.50
Non-Member - $425.00 |
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Social Media Toolkit and Policy Provides guidance on how social media will be approached, proper methods for promoting the bank’s message and image, and consequences of not following guidelines. Includes Management and User Guidelines for Social Media.
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ICBA Member - $472.50
Non-Member - $525.00 |
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Solutions for Digital Advertising Compliance Challenges (MP4)
The growth of digital has completely changed the world of marketing and brought along more advertising compliance challenges.
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Strategic Planning for Financial Institutions – It’s All about Your Strategy!The aftermath of the Pandemic, coupled with new technologies, shifting consumer preferences, market changes, and recent bank failures, has reshaped the industry significantly. The financial industry faces various forces, challenges, and new competitors, all amidst prevailing uncertainty. However, within these challenges lie unprecedented opportunities. It is imperative for every financial institution to develop an adaptive, dynamic strategic plan, a living document that breathes and evolves, ensuring not just survival but thriving and growth in this ever-changing landscape. This program delves into essential considerations for institutions seeking to refine or establish a comprehensive strategy. Whether your organization lacks a cohesive plan or aims to review existing strategies, you'll discover answers to critical questions. Gain valuable insights into strategic planning and alignment within your institution, encompassing everything from the aesthetics of your lobby to the digital signature on your emails. Additionally, examine the importance of ensuring that employees not only understand but can articulate this vision. A crucial aspect of the discussion will be identifying and understanding the unique risks your institution faces and assessing whether you have the right people in the right positions to bring your institution's vision to fruition. Participate in this session to enhance your institutional strategy with innovative tools and concepts. Learn to integrate Enterprise Risk Management and Talent Management Programs into your Strategic Plan, ensuring a holistic approach to organizational development. Gain insights into preventing your Strategic Plan from becoming dormant and implementing four key growth strategies for sustained success. Learning Objectives:
Duration: 90-minutes |
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Strategic Planning for Your Community Bank - It's All About Your Strategy! (MP4)The aftermath of the pandemic, new and emerging technologies, evolving consumer preferences and other market shifts highlight the need for community banks to develop a strategic plan that is fluid. |
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Strategic Planning in 2024: Strategies for a Shifting Economic and Regulatory EnvironmentStrategic planning in banking is constantly evolving in today’s economic and regulatory landscape. Discover key elements of strategic planning in an environment where the only thing certain is change – from political elections and global events, the domestic economy, and regulatory scrutiny, among others. Discussion will include key topics to address in every strategic plan, as well as topics unique to your institution, ranging from safety and soundness considerations like capital to succession planning. |
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Strategies for Succession Planning and Talent Management (MP4)Every company, regardless of industry, is trying to figure out how to attract and retain the right talent. Organizations are also striving to achieve their goals and fulfill the vision described in their strategic plan. But how do you achieve all — attracting and retaining talent while achieving your objectives and fulfilling your vision? |
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Succession Planning for Your Community Bank’s Future (and Survival) (MP4)Over the last decade, one of the most significant challenges facing community banks has been attracting and retaining new directors and banking talent. |
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Supply Chain CybersecurityIn recent years, supply chains have become more efficient by automating many of the tasks and processes that were previously performed manually. The more that companies’ processes are automated and the more supply chain partners’ computer systems are connected to exchange data, the more potential there is for cyberattacks. Every partner’s network in a supply chain is only as secure as the “weakest link in the chain”, and the software used by the connected networks is itself a security concern. In this course, we will explore the risks and the ways to reduce them. |
ICBA Member - $179.00
Non-Member - $299.00 |
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Supreme Court Update: What Happened in 2022 and What’s on the Horizon for 2023 (MP4)This program cover all the necessary steps your staff needs to sustain a safe workplace in your financial institution. Protect your people, prevent vulnerability, and reassure your customers that their money is safe. |
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Synthetic Identity FraudThis course explores how fraudsters create synthetic identities and use them to get credit cards and other forms of credit. Learn how synthetic identities are created, how fraudsters use them to get a positive credit score, then “bust out”, or max out the credit on cards, lines of credit etc. Learn to recognize red flags indicating that a credit applicant may be using a synthetic identity. |
ICBA Member - $179.00
Non-Member - $299.00 |
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Taking an Entrepreneurial Approach to Running Your Bank (An Executive Briefing for Your C-Suite) (MP4)If your organization has become a bit complacent and resistant to change, maybe now is the perfect time to reenergize and reinvigorate your culture with the spark of entrepreneurialism. This executive briefing is designed to help bank leaders recognize the many opportunities that exist today for organizational improvement and innovation, inspiring employees to think and behave more like owners so your bank can truly own and control its destiny. |
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Tax Return Analysis (MP4)Global cash flow analysis is a growing requirement in the commercial lending segment. The hardest part of accurately calculating a borrower’s cash flow is the assessment of the tax returns. |
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Tax Return Analysis, A Global Perspective (MP4)Building an accurate income assessment of a multiple entity borrower has always been challenging. Determining the cash generated by individual businesses while also understanding the condition of each borrower's holdings can be a struggle even with complete information. |
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Technology Risk Management Policy Covers responsibility and management structure; security concerns related to physical systems, personnel, computers/databases, audit trails, and cyber threats; electronic banking; contingency planning; and potential exceptions.
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ICBA Member - $445.50
Non-Member - $495.00 |
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Telephone Consumer Protection Act
The Telephone Consumer Protection Act was signed in 1991. It was enacted to protect consumers from unwanted calls commonly called “robocalls”. The TCPA places restrictions on the use of the telephone network for unsolicited advertising calls and faxes. The Act also created the Do Not Call list under the FCC (Federal Communication Commission).
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ICBA Member - $179.00
Non-Member - $299.00 |
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Teller Basics
Banking is a people-oriented service industry. As in other service industries, customers expect quick, efficient, courteous service. However, in banking, expectations are heightened. Customers need to know their transactions are being processed by professionals who care about them and their money. This course will provide bank tellers with the information they need to effectively serve bank customers.
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ICBA Member - $179.00
Non-Member - $299.00 |
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Teller Specialist Certificate - Bank-WideThe ICBA Teller Specialist Certificate Program equips today’s bank teller with the knowledge and tools needed to meet the demanding requirements of the frontline banking environment. |
ICBA Members:$449
Non-Members: $899 Annual renewal for ICBA Member: $249 |
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Teller Specialist Certificate - IndividualThe Teller Specialist Certificate Program equips today’s bank teller with the knowledge and tools needed to meet the demanding requirements of the frontline banking environment. This certificate programs consists of four critical learning areas, each designed to maximize the learner’s ability to perform the teller function. |
$199 / ICBA Members$399 / Non-Members |
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Teller Specialist Certificate ProgramThe Teller Specialist Certificate Program equips today’s bank teller with the knowledge and tools needed to meet the demanding requirements of the frontline banking environment. This certificate program consists of four critical learning areas, each designed to maximize the learner’s ability to perform the teller function. Each area includes a comprehensive exam. Upon successful completion of all four learning areas, the learner is awarded a certificate.
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ICBA Members: $429
Non-Members: $899 |
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The Active Shooter (MP4)Prepare employees and managers to respond appropriately to an active shooter incident. Review concepts endorsed by the U.S. Department of Homeland Security and learn what to expect when law enforcement responds. |
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The Art of Setting ACH Exposure LimitsSetting exposure limits for your ACH Originators is a requirement of the Nacha Rules. However, there are no set guidelines on how this task should be accomplished. Explore the art, not science, of effectively setting limits for your ACH originators. |
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The Business Banking Blues: Non-Consumer Exception HandlingDelve into the often-neglected realm of business banking, specifically non-consumer exception handling for ACH, check, and wire transactions. Discover the sources of relevant rules and guidance, understand your liability, and explore strategies for safeguarding your organization. Learning Objectives:
Duration: 90-minutes |
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The Fed Springs a Liquidity Trap: What Banks Should Do Now (MP4)The Federal Reserve has embarked on the most aggressive efforts to fight inflation since the early 1980s. After more than a decade of expansionary monetary (and fiscal) policy, banks have been whipsawed. In effect, the Federal Reserve has sprung a liquidity trap. |
ICBA Members: $219
Non-Members: $319 |
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The Proper Handling of Government Reclamations and Garnishments (MP4)The improper handling of Death Notification Entries (DNE), Government Reclamations, and Garnishments can expose financial institutions to potential significant dollar losses. This session will cover the proper procedures for handling ACH Government Reclamations and the garnishment of accounts receiving federal government ACH benefit payments. |
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The Thin Line Between Running and Ruining a Bank (MP4)
2023 has presented three major and unexpected bank failures. These unexpected events prove there is a very thin line between running and ruining a bank.
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The Whimsical World of Business Email Compromise
A business email compromise costs an organization, on average, $1.03 million for the costliest attacks. And the price is only growing.
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They Posted What?!? Managing Employee Social Media UseDoes your bank have a social media policy? When was the last time you thought about how your employees’ online activity might affect your business? Discuss good and bad examples of social media use policies, what can and cannot be posted, privacy and the use of social media on company devices. Plus, learn how federal, state, and local laws may affect best practices for your social media policies. |
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ThinkTECH Alumni ShowcaseExperience demonstrations of the latest solutions from several of our ThinkTECH Accelerator companies from previous years. Learn about how these companies are helping community banks flourish, hear from bankers who’ve implemented these solutions in their institutions, and see how our companies continue to evolve to meet your bank’s needs. |
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Third-Party Risk Including Fintech Relationships (MP4)
Federal regulators released final guidance on Third Party Risk in June, which provides broadly to bank service providers and customers.
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Three Key Risk Assessments in Your ERM Program – ERM, IT, and Internal ControlsGrasp the essentials of Enterprise Risk Management (ERM). Gain insight into the three crucial phases of ERM and understand the integral role of Risk Assessments. Explore the workings of the Risk Assessment Process, focusing on three key assessments vital to your ERM Program: Enterprise Risk Management Risk Assessment, Information Technology Risk Assessment, and the Internal Controls Risk Assessment. Evaluate the consequences of neglecting controls and discover practical examples of mitigating and monitoring tools that banks can employ across various risk categories. Walk away with immediate implementation tools and examples for your organization. This webinar targets participants with a foundational understanding of Enterprise Risk Management seeking specific examples on executing three crucial Risk Assessments. |
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Time ManagementThis course addresses the nuts and bolts of time management and includes tools for setting goals, keeping logs, and planning your time. It includes methods for identifying low pay-off activities and timewasters, along with suggestions for getting rid
of them. |
ICBA Member - $179.00
Non-Member - $299.00 |
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Top 10 Employee Handbook Mistakes (DVD) |
ICBA Member: $219
Non-Member: $319 |
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Top 10 Employee Handbook Mistakes (MP4)This fast-paced presentation will assist banks of all sizes ensure that its employee handbook complies with all legal requirements relating to discrimination, harassment, paid time off, bonuses, commissions, expense reimbursements, federal and state contracting requirements and other applicable laws. The presenter will identify common handbook pitfalls and provide suggestions on how to make changes to avoid
liability down the road. Attendees will also receive a checklist to assist in reviewing their handbooks.
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ICBA Member: $219
Non-Member: $319 |
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Treasury Check Fraud: Trends & ToolsCheck fraud remains one of the most common types of fraud. It is a growing problem for banks because it’s easy to execute. Forgery, alterations, and counterfeit checks continue to be a major issue for banks, and treasury checks are not excluded from fraud. In late 2023, the Treasury amended regulations affecting bank liability for treasury checks. |
ICBA Member Only - Complimentary
Unlimited Webinar Pass subscription: $0 |
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Treasury Management: A Powerful Tool to Increase Deposits and Fee Income (MP4)Review the primary Treasury Management services available in the market. Learn about strategies to offer the right Treasury Management services your business customers need, based on the value these services provide to businesses. |
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Ultimate Guide for Bank DirectorsNew Version May 2024! The Ultimate Guide for Bank Directors – Back to Basics helps bank directors and management focus on what matters: keeping all aspects of the bank in balance by minimizing concentrations, keeping the risk at bay, and maintaining good liquidity, capital, earnings and credit quality. All the while, keeping a steady hand on the controls of the bank. This is a must read for every board member or bank executive. |
ICBA Member: $42.95
Nonmember: $49.95 Bank Director Program: $39.95 |
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Unclaimed Property Reporting ConsiderationsWhile the basics of unclaimed property reporting are consistent for all holders, financial institutions can face particularly complex questions and issues around unclaimed property. From determining the proper state for escheatment, to deciphering dormancy rules around complicated property types like IRAs, financial institutions must take care to understand the scope of their unclaimed property reporting requirements to stay compliant. |
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Unconscious Bias
Unconscious bias (or implicit bias) refers to unsupported social judgements or prejudice in favor or against a person or group of people. Since these happen without reasonable justification, they can prevent one’s judgment from being balanced. This course will explain unconscious bias, the impact it has on the workplace, and the steps you can take to manage it and encourage diversity and inclusivity.
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ICBA Member - $179.00
Non-Member - $299.00 |
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Understanding Endorsements
An endorsement is a signature on the back of a check assigning interest to another party. The person who has endorsed the check has, by signing the back of the check, approved of the other party's interest in the check. As a bank teller, you need to understand endorsements. This course will provide you with an overview of endorsements, tell you what makes an endorsement acceptable, and discuss problems you may encounter.
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ICBA Member - $179.00
Non-Member - $299.00 |
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Understanding UDAAP
Unfair, deceptive, or abusive acts and practices (UDAAP) can cause significant financial injury to consumers, erode consumer confidence, and undermine the financial marketplace. Federal Regulations make it illegal for any provider of consumer financial products or services to engage in unfair, deceptive or abusive acts or practices.
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ICBA Member - $179.00
Non-Member - $299.00 |
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Understanding Your Bank Financial Statements and CAMELS Ratings (MP4)
Bank financial statements differ from those of most businesses. Loans are classified as assets, while deposits are considered liabilities. This distinction can lead to confusion.
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Unfair and Deceptive Credit Practices Policy Establishes procedures for receiving and handling consumer complaints. States the bank's intent to prevent unfair, deceptive or abusive acts or practices in connection with any transaction for a consumer financial product or service. Sets guidelines to properly handle consumer credit contracts, late charge accounting practices, and cosigner practices. Policy template includes Review Procedures and Consumer Complaint Procedures.
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ICBA Member - $382.50
Non-Member - $425.00 |
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Unfairness and Discrimination: Examining the CFPB’s Conflation of Distinct Statutory ConceptsBanks are committed to serving the families and businesses in their communities and proudly supply the financial products and services that provide important economic opportunities for individuals, families, and small business owners. It follows that banks support fair, objective, and transparent enforcement of civil rights and fair lending laws. However, we cannot support the CFPB's recent actions, taken without legislative authority, to extend fair lending laws beyond the bounds carefully set by Congress. |
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Universal Banker Certificate - Bank-WideThe ICBA Education Universal Banker Certificate Program arms current and prospective frontline staff with the tools and skills they need to be Universal Bankers. The learner will develop the skills required to meet the needs of all bank customers, ensure all customer encounters and follow through meet regulatory standards, use teamwork to meet customer needs, and understand contemporary issues in bank frontline customer service. |
ICBA Members:$999
Non-Members: $1,999 Annual renewal for ICBA Member: $549 |
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Universal Banker Certificate - IndividualThe ICBA Education Universal Banker Certificate Program arms current and prospective frontline staff with the tools and skills they need to be Universal Bankers. The learner will develop the skills required to meet the needs of all bank customers, ensure all customer encounters and follow through meet regulatory standards, use teamwork to meet customer needs, and understand contemporary issues in bank frontline customer service. |
$499 / ICBA Members$1,299 / Non-Members |
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Universal Banker Certificate ProgramRetail branch banking has undergone a dramatic transformation in recent years. Branch traffic is down and electronic transactions are up. Complex technologies are becoming the norm in the workplace and regulatory requirements are changing. Frontline employees need to meet the challenges presented by these changes and continue to provide the exceptional service customers have come to expect from their local branches. The Universal Banker role has emerged as a solution to these seismic shifts in retail branch banking. This comprehensive certificate program arms current and prospective frontline staff with the tools and skills they need to be Universal Bankers. |
ICBA Members: $999
Non-Members: $1999 |
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Utilizing Market Research for Marketing and Advertising Community Banking (MP4)
What can market research do for today’s community bank? Join market research experts for a discussion on market research methods and examples of techniques that guide decision-making and improve business outcomes.
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ICBA Members: Free
Nonmembers: This webinar is for ICBA Members only. Unlimited Webinar Pass subscription: $0 |
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Vendor Management - How Model Risk Fits In (MP4)Learn how to develop a simple yet comprehensive Vendor Management Program based on best practices from the FFIEC IT Examination Handbook. Go beyond the basics, with a step-by-step analysis of guidance outlined in the OCC SR Letter 11-7 on Model Risk Management to understand how Vendor Management and Model Risk Management fit within your overall Enterprise Risk Management (ERM) program. |
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Vendor Risk ManagementProvides guidance on managing the risks that may arise from outsourced relationships, including responsibilities, risk assessment, due diligence, contracts, security and confidentiality, controls, business resumption, and monitoring.
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ICBA Member - $445.50 Non-Member - $495.00 |
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What Comes Next in This Recession? Lessons in Credit and Risk Management (MP4)
What if the Fed executes a perfect soft landing? What if there is a hard landing? What if there is a crash landing? The reality is that no banker or risk manager knows what will happen next, but there is a consensus in the industry that the probability of a recession is elevated.
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Wire Transfer Policy Identifies the risks and establishes the policies dealing with wire transfers. Covers how to accurately process requests made in person, by phone, or other electronic means, with emphasis on regulatory requirements, money laundering, and settlement by giving best practice examples.
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ICBA Member - $220.50
Non-Member - $245.00 |
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Work From Home Policy This policy is written to include both long-term and emergency situations for bank employees working at home or in a remote location, and addresses the determination and availability of employees, productivity issues, home office and equipment assessment, remote access considerations, safeguarding information, monitoring, and reimbursement considerations. A short-term telecommuting agreement is also included.
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ICBA Member - $265.50
Non-Member - $295.00 |
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Working from Home Effectively
COVID-19 is changing the way we live and work. Suddenly, many of us are working from home and trying to do it effectively amid the chaos of self-isolation, quarantines, school closures, and around-the-clock news. This course outlines ideas for working from home effectively during this challenging time.
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ICBA Member - $179.00
Non-Member - $299.00 |
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Workstation Security Essentials for Bank Employees
The damage and impact from a data breach is more than the loss of the confidential information, it can also affect the bank's reputation and customer confidence. Workstation security is about much more than simply locking your computer, it has become the frontline of defense in a cybersecurity world. This course will provide an explanation of why workstation security is important and best practices an employee can take to prevent information from getting into the wrong hands.
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ICBA Member - $179.00
Non-Member - $299.00 |
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You Are the Future of Banking: Making Connections throughout Your Journey is Key to Your SuccessUnderstanding how a bank is run as a business is crucial for the success of young bankers who are the future leaders. Preparing as you gain experience, including making valuable connections along the way, will propel you and equip you to either run a successful bank in the future or be part of one. |
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