Digital Transformation Demystified - Part 2: Digital Transformation (Inside and Outside the Bank)

During this webinar bankers will learn about the different customer channels available and their associated risks, potential third-party partners, and costs to the business. 

The second part of this webinar will address back-office operations, assessing the processes that can and should be transformed, internal change management and adoption by bank staff, and best practices and advice for handling third-parties, risk, and new systems implementation.

Learning Objectives:

• Learn about the different customer channels available and their associated risks, potential third-party partners, and costs to the business.

• Outline best practices and advice for handling third-parties, risk, and new systems implementation.

• Learn strategies to mitigate risks in various areas of the bank including compliance, BSA, data, and security.

Recorded January 26, 2023.