"My favorite part of attending ICBA Institutes is connecting with peers from other institutions. I look forward to future events knowing familiar faces will be there, and while the training is always excellent, it’s the networking that keeps me coming back."
-McKenzie Humpal, VP Compliance Officer at First Citizens Bank in Iowa
"Through ICBA, I earned the CCBIA, CBAP, and CCBCO designations, each enhancing my role at different stages of my career. Each designation provided valuable resources and insights that improved my expertise in these areas."
-Michael Hoehn, Assistant Compliance Officer and CRA Officer at First Metro Bank in Muscle Shoals, Alabama.
"The Fraud Seminar was excellent and very informative. I got a lot of resources that will help in our FI. Great tools."
-Donna Franklin, AmeriState Bank, Atoka, Ohio
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Robbery Response Techniques for All Personnel (Individual)
Online Course
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CPE Credits: 0.50
All bank personnel are just as responsible for maintaining the
institution's Security Program as is the Security Officer and the role
is a simple, but critical, one. This course discusses options – not
absolutes – for handling robberies and related offenses. Having options
or a "menu" of available choices – and knowing what those
options are and how to use them – is important to the safety of all bank
employees and customers. The more options available means one can be
more flexible and versatile when responding to emergency events. This
course is intended for all bank personnel.
Learning Objectives:
Why is critical decision making so important?
How should I describe robbers?
What types of robberies are most common?
Is there a difference between business crimes and personal crimes?
How can I determine my vulnerability?
Should I develop a robbery response plan?
What are the most effective robbery prevention techniques?
