In this episode, Patel tells host Charles Potts why this immigrant-founded community bank has thrived by cornering the hospitality lending market and capitalizing on its leaders’ and board members’ own experience in the hotel industry.

We are pleased to announce that beginning with the next subscription term, we will be changing the subscription term for the Standard and Custom Plans and the Bank Compliance Bundle. What does this mean for you?

When it comes to digital payments, we’ve come a long way. Global mobile payment transactions are valued at over $2 trillion, and more than three-quarters of consumers cite their preference for banking digitally.

The idea of switching banks can be daunting, especially if you’ve been with your current bank since you started your business. Luckily, community banks make it easy for small business customers to bank locally.

Friendly fraud is on the rise, now accounting for up to 75% of all chargebacks. From instances of kids using their parents’ cards to purchase items to flat-out falsification to reverse an overspend, friendly fraud occurs when a cardholder disputes a legitimate transaction as fraud with the hope of having those funds returned.

The Consumer Financial Protection Bureau (CFPB) finalized the Small Business Data Collection rule on March 30, 2023. We are in the process of reviewing the regulation and will soon offer two online courses.

Paying it forward — or repaying a kindness received with a good deed to someone else — is more than a concept, it’s put into practice every day at the nation’s community banks.

We're here to share that when you choose to #BankLocally with a community bank, your money is in the right hands — and more importantly, in the hands of a community banker who cares about you and your financial well-being for the long haul.

The president and CEO of Georgia’s Century Bank and Trust and newly minted ICBA chairman believes that the failures of Silicon Valley Bank and Signature Bank in late March are an opportunity—an opportunity to show that community banks’ relationship-based business model sets them poles apart from the risky practices of megabanks like SVB.

Third-generation community banker and ICBA President and CEO Rebeca Romero Rainey answers commonly asked consumer questions in a new Q&A series. In this video Rebeca shares more about how a bank makes its money.