Digital customer engagement has risen as a top priority for financial institutions in 2023, according to new research from Anna Kooi, financial services industry leader at Wipfli LLP, a top advisory firm in this space.

ICBA has launched an enhanced version of our Solutions Directory, which in addition to providing useful fintech-related company information, serves as a one-stop shop for community bank enabling technology. The new and improved directory is based on extensive community bank feedback, to create a better user experience.

In 2022, ICBA and community bankers stood together against a steady stream of efforts to impose harmful policies while working tirelessly to advance initiatives benefiting local communities—proving once again the importance of making our voice heard in the nation’s capital.

We have previously called 2021 a year of innovation, but there’s no doubt that ICBA doubled down on its position throughout 2022 to ensure that innovation is accessible, affordable, and attainable to all community bankers.

Many banks' training calendars kick off in January and wrap up in December. And while you work hard to ensure employees complete all their training by year end, there may be a few courses that slip through the cracks.

Who knew that a line of business which doesn't have mass market appeal and has a sales cycle that's measured in years, would be on a lot of financial institution's marketing plans for 2022?

The word "rally" can be used for a number of purposes and in different contexts. For instance, it could mean a long-distance auto race over varying surfaces and involving stages and checkpoints.

We've been working toward a faster payments future for a decade now, and we're finally seeing the fruits of our labor: the launch of FedNow.

Just shy of a year ago, ICBA announced its role as one of the general partners and investment committee members in a strategic investment fund designed to accelerate technology opportunities and adoption at community banks. Today, BankTech Ventures, has raised more than $115 million in committed capital in its first fund and has backed eight different companies working to provide community bank technology solutions.

You may already be thinking about 2023 and your bank’s training plans for employees. If you haven’t, you will be very soon as the end of 2022 is approaching quickly. We encourage you to think about two things when planning your online course enrollments for 2023.