Main Street Matters Blog

Find out what's happening in communities across America, from grassroots advocacy efforts, to fintech innovations and everyday successes of Main Street banks.

Main Street Matters

Preparing your community bank for the coronavirus

Mar 4, 2020
On Jan. 30, the World Health Organization and U.S. Department of Health and Human Services declared public health emergencies in response to the rapid spread of the coronavirus. In this blog post, we offer tips to help community banks prepare for a possible coronavirus outbreak.

Accelerator: Driving Data Analytics and Reducing Fraud

Mar 4, 2020
Community banks with fewer resources and less money to invest in technology than their larger counterparts, may view using data analytics as being out of reach. It’s not.

Accelerator Addresses Financial Well-Being ​

Mar 3, 2020
Let’s face it. We’re not living in our parents’ financial services world. In today’s immediate gratification society, our concern lies more with what’s in our account this second than where it will be next week.

Accelerator: Supporting Customer Acquisition and Retention

Feb 27, 2020
In today’s economy, community bankers are looking more and more to their digital channels for new customer opportunities, especially those with the desire to attract mobile-focused millennials and Generation Z, or centennials as they are sometimes called. The numbers on digital spend, however, indicate there is room to grow.

Digital-First: Meeting Customers Where They Are

Feb 25, 2020
When it comes to financial services, almost 63 percent of the U.S. population uses digital banking. So, as a community bank, if you are not employing—or at least considering—a digital-first strategy for your customers, you should be.

Digital Wallets: An Overview

Feb 20, 2020
As customer expectations continue to shift, digital wallets—or mobile wallets as they are sometimes called—continue to grow in popularity as a preferred payment option. While adoption in the U.S. is still in its infancy, it is growing fast.

ThinkTECH Accelerator: Addressing Lending & Technology Pain Points

Feb 18, 2020
Community banks continue looking for ways to grow loan volume and improve the customer experience in the process. In today’s digital era, that means simplifying the front-end user interface and user experience as well as streamlining back-end operations.

Building ICBA’s Innovation Team

Feb 7, 2020
As an industry, we’re at a pivotal stage where the pace of change increases daily and digital transformation rocks our reality. But amidst everything, community bankers remain steadfast in putting the customer relationship first.

Into the weeds on the QM patch

Feb 4, 2020
The debate over housing-finance reform often ends up deep in the weeds, but the esoteric details are often of the utmost importance to community banks. Recent developments in Washington bear that out.

Leading alongside our teams

Feb 1, 2020
It’s the time of year when we celebrate the relationships in our lives, and it’s a great time to build connections at home, within the community or in the workplace. That doesn’t mean composing Shakespearean sonnets for your coworkers, but it does mean showing up in a meaningful way.