ICBA Education Seminars and Institutes

ICBA Education offers many events throughout the year that offer CPE credits. See below for upcoming events and program descriptions.

Optimizing Your Payments Experience To Increase Profitability and Customer Satisfaction

Mar 11, 2025 | lab
Join us for an exclusive conversation with Jacob Eisen, CEO of ICBA Payments and TCM Bank, N.A., and Marie Elizabeth Aloisi, Executive Vice President, US Market Development, Mastercard, as we explore the evolving landscape of payments and the tools Community Banks can access through ICBA to increase profitability and customer satisfaction.

Outlook on the Ag Economy

Mar 11, 2025 | lab
Agriculture commodity prices have fallen sharply along with net farm income, causing economic uncertainty and distress. Does this financial deterioration suggest the ag economy is headed into a recession? Will a new farm bill provide enough protection to sustain producers? How should community banks and their producers prepare to withstand the downturn in prices?

Reducing Interest Expense Isn’t Easy! How to Lower Rates Without Losing Deposits, and Why You Might Need to Pivot

Mar 11, 2025 | lab
Rates are falling, but many banks aren’t seeing the expected expense relief. Some cut too much and lost valuable relationships, while others refocused on growth and found it more challenging than before. This session outlines three key principles to help community banks manage CDs and liquid deposits as rates shift.

How Community Banks are Faring in Ag Lending Markets

Mar 11, 2025 | lab
Community Banks finance eighty percent of all ag loans from the banking sector even though the industry has consolidated significantly.

Attracting Customers Across Generations Through Enhanced Digital Security

Mar 11, 2025 | roundtable
Sixty percent of consumers consider security a top factor when choosing where to bank, according to recent research about generational banking preferences from Apiture and The Harris Poll.

Leveraging SD-WAN and Automation to Optimize IT Resources and Drive Cloud Adoption

Mar 11, 2025 | lab
Explore the transformative potential of SD-WAN and automation in modern IT environments. Learn how these technologies can streamline network operations, enhance application performance, and accelerate cloud adoption.

Marketing. Invest in it, and they will come

Mar 11, 2025 | lab
Expecting marketing to build brand awareness - check! Ensuring that it creates differentiation, leads and lifelong relationships – check, double-check! But did you know it is also your greatest superpower for generating revenue? That's right, your marketing spend is not an expense, it is an investment!

Revolutionizing the Boardroom with AI

Mar 11, 2025 | lab
A practical discussion on how artificial intelligence can, and will, affect modern-day governance.

Artificial Intelligence in Banking: A New Era

Mar 11, 2025 | lab
Artificial intelligence is the hottest trend in the technology world today and financial institutions of all sizes are planning for an AI-driven future. The financial institutions that are proficient in AI and weave it into their offerings will perform better than those that don’t.

Smarter, Not Harder: How Intelligent Automation is Transforming Community Banking

Mar 11, 2025 | lab
Community banks are constantly seeking ways to provide personalized services, while managing the increasing demands of operational efficiency and compliance.

GenAI in Banking-Driving Productivity and Compliance Beyond ChatBots

Mar 11, 2025 | lab
Generative AI (GenAI) goes far beyond chatbots and customer service automation, offering powerful ways to improve efficiency in critical banking areas like loan processing, compliance, and decision-making.

Demystifying DeFi: How Crypto will Impact Community Banks

Mar 11, 2025 | lab
Crypto, stablecoins, and decentralized finance are among the hottest topics on Capitol Hill and with regulators.

ICBA Payments 2.0: Delivering Innovations in Products and Bank Support

Mar 11, 2025 | lab
Payments have long been a go-to product for consumers and businesses. Technology has rapidly forced banks to reimagine their payments strategy to remain competitive. With the rise of fintechs across the industry, plus changing customer preferences, you may be feeling overwhelmed.

Winning in Open Banking: Embedded Fintech to Solve Financial Fragmentation and Achieve First-App Status

Mar 11, 2025 | lab
What’s your open banking strategy? What’s at stake if community banks don’t embrace fintech to serve their communities?

Unveiling Fraud: Navigating Banking Risks

Mar 11, 2025 | lab
Explore the pervasive issue of fraud within the banking sector.

Conquering Invisible Cybersecurity Threats

Mar 11, 2025 | lab
Gain insight into different cybersecurity threats and mitigation techniques to help protect your organization and customers/members against a cybersecurity threat.

Cybersecurity & Data Privacy: Director Crisis Management and Data Breach Response

Mar 11, 2025 | lab
If a catastrophic data breach happened today, would your bank be prepared to handle it? Bank management must have an action plan in place to comply with legal obligations and convey an appropriate message to customers.

The Future of Cybersecurity in Banking: Upcoming Technological Innovations

Mar 11, 2025 | lab
In an era where digital transformation is paramount, ensuring robust cybersecurity is crucial for the future of banking. Delve into the technological innovations that prioritize security while enhancing operational efficiency and customer trust.

Claim Trends Under the Financial Institution Bond

Mar 11, 2025 | lab
Learn about financial institution bond insurance claims and losses, specifically focusing on the current uptick many insurance carriers are experiencing with automated teller machine, fraudulent instructions/social engineering and forgery.

Pig Butchering: The FBI's Most Concerning Fraud

Mar 11, 2025 | lab
The “pig butchering” scam is rapidly gaining popularity among fraudsters and the number of victims is growing fast. But rest assured, this is not about bacon – it’s about scammers using intricate methods to groom their victims before plundering their bank accounts.