Artificial intelligence is the hottest trend in the technology world today and financial institutions of all sizes are planning for an AI-driven future. The financial institutions that are proficient in AI and weave it into their offerings will perform better than those that don’t.
Community banks are constantly seeking ways to provide personalized services, while managing the increasing demands of operational efficiency and compliance.
Generative AI (GenAI) goes far beyond chatbots and customer service automation, offering powerful ways to improve efficiency in critical banking areas like loan processing, compliance, and decision-making.
Payments have long been a go-to product for consumers and businesses. Technology has rapidly forced banks to reimagine their payments strategy to remain competitive. With the rise of fintechs across the industry, plus changing customer preferences, you may be feeling overwhelmed.
Gain insight into different cybersecurity threats and mitigation techniques to help protect your organization and customers/members against a cybersecurity threat.
If a catastrophic data breach happened today, would your bank be prepared to handle it? Bank management must have an action plan in place to comply with legal obligations and convey an appropriate message to customers.
In an era where digital transformation is paramount, ensuring robust cybersecurity is crucial for the future of banking. Delve into the technological innovations that prioritize security while enhancing operational efficiency and customer trust.
Learn about financial institution bond insurance claims and losses, specifically focusing on the current uptick many insurance carriers are experiencing with automated teller machine, fraudulent instructions/social engineering and forgery.
The “pig butchering” scam is rapidly gaining popularity among fraudsters and the number of victims is growing fast. But rest assured, this is not about bacon – it’s about scammers using intricate methods to groom their victims before plundering their bank accounts.
Synthetic identity fraud cost financial institutions between $5 and $40 billion in 2024. Why the wide range? Financial institutions struggle to detect synthetic identities—about 85%-95% of synthetic identities remain undetected.
A recent survey found that 61% of financial institution CEOs plan to prioritize small business lending over the next two years. To effectively support small businesses, incorporating SBA and USDA loans into your offerings is crucial.
The average age of community bank account holders is rising, and the first fully digital generation of profitable bank customer is entering the market. Community banks must act now to attract these customers or risk losing them forever.
With a disruptive combination of technology (AI) and economic uncertainty, community banks must increase efficiency across sales, marketing, operations, and community development functions. While each area is vital, their combined impact can create a flywheel effect, boosting efficiency and optimizing relationships, data, and touchpoints.
Everyone wants to grow their commercial portfolio, but it’s not always realized that the consumer is what drives new commercial business. Reembracing consumer lending for the next generation of business owners is the gateway to securing future commercial deals.
The Fed’s decision to lower interest rates may boost ag real estate lending. Bankers are using a suite of Farmer Mac products to maintain and grow ag real estate loans in an extremely competitive environment.
With the longest-on-record pause between the last interest rate hike and the first cut, community banks had ample time to prepare for a secular falling rate environment, which the Fed projects will be lasting for two years.
