ICBA Education Seminars and Institutes

ICBA Education offers many events throughout the year that offer CPE credits. See below for upcoming events and program descriptions.

Conquering Invisible Cybersecurity Threats

Mar 11, 2025 | lab
Gain insight into different cybersecurity threats and mitigation techniques to help protect your organization and customers/members against a cybersecurity threat.

Cybersecurity & Data Privacy: Director Crisis Management and Data Breach Response

Mar 11, 2025 | lab
If a catastrophic data breach happened today, would your bank be prepared to handle it? Bank management must have an action plan in place to comply with legal obligations and convey an appropriate message to customers.

The Future of Cybersecurity in Banking: Upcoming Technological Innovations

Mar 11, 2025 | lab
In an era where digital transformation is paramount, ensuring robust cybersecurity is crucial for the future of banking. Delve into the technological innovations that prioritize security while enhancing operational efficiency and customer trust.

Claim Trends Under the Financial Institution Bond

Mar 11, 2025 | lab
Learn about financial institution bond insurance claims and losses, specifically focusing on the current uptick many insurance carriers are experiencing with automated teller machine, fraudulent instructions/social engineering and forgery.

Pig Butchering: The FBI's Most Concerning Fraud

Mar 11, 2025 | lab
The “pig butchering” scam is rapidly gaining popularity among fraudsters and the number of victims is growing fast. But rest assured, this is not about bacon – it’s about scammers using intricate methods to groom their victims before plundering their bank accounts.

AI-Powered Imposters: The Rise of Synthetic Identity Fraud

Mar 11, 2025 | lab
Synthetic identity fraud cost financial institutions between $5 and $40 billion in 2024. Why the wide range? Financial institutions struggle to detect synthetic identities—about 85%-95% of synthetic identities remain undetected.

Growing Loans and Profits: Banker Tips on Government Guaranteed Lending

Mar 11, 2025 | lab
A recent survey found that 61% of financial institution CEOs plan to prioritize small business lending over the next two years. To effectively support small businesses, incorporating SBA and USDA loans into your offerings is crucial.

Reverse Engineering the Customer Journey

Mar 11, 2025 | lab
Deconstruct successful customer journeys from various industries to uncover the strategies and techniques that drive exceptional engagement.

A Banker's Perspective - How Payments can Attract the Next Generation of Customers

Mar 11, 2025 | lab
The average age of community bank account holders is rising, and the first fully digital generation of profitable bank customer is entering the market. Community banks must act now to attract these customers or risk losing them forever.

From Silos to Growth: Aligning Sales, Marketing, and Strategy Across Channels

Mar 11, 2025 | lab
With a disruptive combination of technology (AI) and economic uncertainty, community banks must increase efficiency across sales, marketing, operations, and community development functions. While each area is vital, their combined impact can create a flywheel effect, boosting efficiency and optimizing relationships, data, and touchpoints.

Future Commercial Lending Success Through Consumer Loans

Mar 11, 2025 | lab
Everyone wants to grow their commercial portfolio, but it’s not always realized that the consumer is what drives new commercial business. Reembracing consumer lending for the next generation of business owners is the gateway to securing future commercial deals.

Five Solutions to Fuel Ag Real Estate Loan Volume

Mar 11, 2025 | lab
The Fed’s decision to lower interest rates may boost ag real estate lending. Bankers are using a suite of Farmer Mac products to maintain and grow ag real estate loans in an extremely competitive environment.

Community Banks are in Position A for 2025

Mar 11, 2025 | lab
With the longest-on-record pause between the last interest rate hike and the first cut, community banks had ample time to prepare for a secular falling rate environment, which the Fed projects will be lasting for two years.

Boosting Relevance and Deposits for Community Banks with Personalized Digital Experiences

Mar 11, 2025 | lab
In today's digital age, personalization isn't just a perk—it's a key differentiator. With 74% of people across generations expecting more personalization from their financial institutions, community banks face higher stakes than ever. As in-branch visits decline, transforming digital engagement into relevant, personalized experiences is crucial to community banks. Join us for an exciting session on how community banks can stay ahead of evolving customer expectations.

Top 10 Tips to Prepare for Farm Bankruptices and Problem Loans

Mar 11, 2025 | lab
The souring ag economy will present ag bankers with a host of problems including bankruptcies, workouts and problem loans.

ALM and Liquidity Model Performance Management in Challenging Times

Mar 11, 2025 | lab
With the precipitous rise in interest rates and other economic challenges, the performance and reliability of our interest rate and liquidity risk models and the supporting assumptions are under pressure and increased regulatory scrutiny.

Transferable Tax Credits: Tax Saving Stories from the Frontline

Mar 11, 2025 | lab
Discover the power of transferable tax credits. Join us for compelling case studies and success stories from industry experts who have leveraged these credits to achieve substantial tax savings.

Funding Sources and Stability in a Decreasing Rate Environment

Mar 11, 2025 | lab
In a decreasing rate environment, financial institutions face growing challenges to retain and attract deposits as depositors seek higher-yielding alternatives.

Community Bank Ownership Issues

Mar 11, 2025 | lab
Learn how your bank can maximize shareholder returns effectively. Review a dozen of actionable ideas designed to generate tangible returns, helping your bank achieve greater ROEs or earnings per share.

The Almost Famous Ultimate Community Bank Q&A

Mar 11, 2025 | lab
Long-time community bank advocates Jeff Gerrish and Philip Smith will once again reprise their now almost famous Ultimate Community Bank Q&A, a two-man “song and dance” sharing key stories, and related to community banks that will change your strategic outlook for the future, as they field any and all questions in an open forum live exchange that is always certain to educate, inform and entertain.