Accelerator: Supporting Customer Acquisition and Retention

Feb 27, 2020
In today’s economy, community bankers are looking more and more to their digital channels for new customer opportunities, especially those with the desire to attract mobile-focused millennials and Generation Z, or centennials as they are sometimes called. The numbers on digital spend, however, indicate there is room to grow.

February 2020 - Online Training Newsletter

Feb 26, 2020
You already know that your online training subscription allows you to assign, track, and manage your employees’ federally-mandated training, but did you know that you can also use this platform to create greater job satisfaction, reduce employee turnover, and nurture talent in your bank?

Digital-First: Meeting Customers Where They Are

Feb 25, 2020
When it comes to financial services, almost 63 percent of the U.S. population uses digital banking. So, as a community bank, if you are not employing—or at least considering—a digital-first strategy for your customers, you should be.

Digital Wallets: An Overview

Feb 20, 2020
As customer expectations continue to shift, digital wallets—or mobile wallets as they are sometimes called—continue to grow in popularity as a preferred payment option. While adoption in the U.S. is still in its infancy, it is growing fast.

ThinkTECH Accelerator: Addressing Lending & Technology Pain Points

Feb 18, 2020
Community banks continue looking for ways to grow loan volume and improve the customer experience in the process. In today’s digital era, that means simplifying the front-end user interface and user experience as well as streamlining back-end operations.

Building ICBA’s Innovation Team

Feb 7, 2020
As an industry, we’re at a pivotal stage where the pace of change increases daily and digital transformation rocks our reality. But amidst everything, community bankers remain steadfast in putting the customer relationship first.

The 411 for First Time Home Buyers

Feb 4, 2020
Venturing into the housing market, especially for the first time, can be intimidating and difficult to navigate without a financial expert in your corner.

Prepare your high school graduate for the financial changes college and the workforce bring

Feb 4, 2020
While classes and dorm rooms and new jobs are on the forefront of high school seniors’ minds, it’s important that they are prepared for how to manage their finances in this next chapter.

5 Beneficial Money Habits you Can Put into Practice Right Now

Feb 4, 2020
When it comes to saving, investing, or getting your finances in order, the process can often feel daunting. Here are some tips to help you get started.

Into the weeds on the QM patch

Feb 4, 2020
The debate over housing-finance reform often ends up deep in the weeds, but the esoteric details are often of the utmost importance to community banks. Recent developments in Washington bear that out.