ICBA’s 2022 National Community Bank Service Award winners

Sep 1, 2022
It’s no secret that community banks have plenty of social capital due to their charitable work and community involvement. But they’re not in it for the PR. What sets them apart is that community banks tailor their giving to local needs.

How community banks can use cultural-driven engagement and continuous learning to combat the Great Resignation

Aug 31, 2022
Talent recruitment and professional development has always been a critical issue for community banks, but today’s job market is different. The impact of the “Great Resignation” has placed the workforce in the driver’s seat. Even so, as nimble, local decision makers, community banks have a big opportunity to stand out from the crowd of potential employers.

Online Training Newsletter - August 2022

Aug 29, 2022
This October, subscribers can expect streamlined course catalogs that are easier to navigate, plus 45 new Power Skills courses. Just a reminder that Standard Plan, Custom Plan, and Bank Compliance Bundle subscriptions end Sept. 30, 2022.

Why ICBA opposes flawed Marshall-Durbin Amendment expansion legislation

Aug 25, 2022
Despite ICBA’s persistent communications on the negative impact of Durbin Amendment interventions on payment card systems, this latest iteration of Durbin only compounds the prior harm and furthers the misguided policies of the past that will inevitably lead to significant disruption in credit markets and consumer spending, if passed.

Ensuring a commitment to DEI and the benefits it provides

Aug 24, 2022
A commitment to diversity and inclusion means more than just financial contributions – it extends deeper into company culture, aligning the company mission, learning opportunities, and servicing new markets, explains TCM Bank N.A.’s President and CEO, Damon Moorer.

Summit speakers: COVID-19 changed banking, payments

Aug 24, 2022
The COVID-19 pandemic altered customers’ expectations and the way they operate within the banking and finance sector, two presenters said Aug. 16 at the inaugural VenCent Fintech Summit held in Little Rock.

Is professional development the key to recruiting and retention in today's tight labor market?

Aug 23, 2022
The current worker shortage is creating real economic impacts across all industries. According to the U.S. Chamber of Commerce, there are 3.4 million fewer Americans working today compared to February of 2020.

Striking the Right Balance: Innovation in Ag Banking

Aug 12, 2022
As the leading providers of agricultural loans, community banks make up 80 percent of all financing to agriculture, and opportunities exist to extend that support.

How Agility Bank and Rockland Trust are Leveraging Digital Services to Cultivate Personal Relationships

Aug 10, 2022
Relationship banking has entered a new, digital era as confirmed by recent research from Cornerstone Advisors that concluded, “There is a human element to mobile banking.” In fact, this Cornerstone study revealed that 60 percent of Gen Z and almost two-thirds of Millennials expect to connect with customer support directly from their mobile banking app.

Innovating on Customer Behaviors: The Case for Credit and Debit Rewards Programs

Aug 9, 2022
While the effects of COVID slowed consumer credit card spending, the first half of 2022 has pointed to a return to pre-pandemic behaviors. In fact, the Federal Reserve Bank of New York reported that in the first quarter of 2022 credit card balances have risen $71 billion higher than the same period in 2021.