In recent years, community banks across the nation have seen a drastic rise in check fraud. To compound the issue, many community banks are faced with challenges getting funds reimbursed from the banks of first deposit and are left to reimburse affected customers even when the community banks aren’t liable for the fraud.

Artificial intelligence tools such as ChatGPT—though many are still nascent—are rapidly shifting the landscape in numerous industries, including the financial institutions space.

I think we can all agree that there has been plenty to be concerned about in the last, say, five years. Some are environmental issues, some are social and, for community bankers, plenty are economic.

Commercial real estate is a hot topic right now. The perception of increasing risk within the banking system surrounding real estate loans is prevalent. This might be an area within your bank that you will want to look at closely right now to catch any early warning signs of any deterioration.

They say, "success begets success" and in the case of the ICBA ThinkTECH Accelerator program this timeless belief holds true. Before we even hit the halfway point on our fifth accelerator program, which kicked off on April 24, we found out that we’d reached capacity for both in-person and virtual bank visits.

In this episode, Patel tells host Charles Potts why this immigrant-founded community bank has thrived by cornering the hospitality lending market and capitalizing on its leaders’ and board members’ own experience in the hotel industry.

We are pleased to announce that beginning with the next subscription term, we will be changing the subscription term for the Standard and Custom Plans and the Bank Compliance Bundle. What does this mean for you?

When it comes to digital payments, we’ve come a long way. Global mobile payment transactions are valued at over $2 trillion, and more than three-quarters of consumers cite their preference for banking digitally.

The idea of switching banks can be daunting, especially if you’ve been with your current bank since you started your business. Luckily, community banks make it easy for small business customers to bank locally.

Friendly fraud is on the rise, now accounting for up to 75% of all chargebacks. From instances of kids using their parents’ cards to purchase items to flat-out falsification to reverse an overspend, friendly fraud occurs when a cardholder disputes a legitimate transaction as fraud with the hope of having those funds returned.