ICBA IT Outsourcing
Pre-Decisioning Questionnaire

Is your bank contemplating a new project to obtain strategic IT capabilities? Don’t know where to start? Weighing the pros and cons of IT outsourcing can be stressful.

Use this interactive quiz to evaluate your bank’s unique circumstances, the risks and regulatory requirements, and balance these considerations against the advantages of outsourcing your key IT capabilities.

Additional information is available in the IT Outsourcing white paper.

Take the quiz


Core Processor Resource Guide

Resource Guide

A community bank’s core processor should be a strategic partner that supports the bank’s long-term business objectives.

The ICBA Core Processor Resource Guide will help community banks with some of the more important aspects of managing this relationship to maximize the return on their technology investments.

Is your bank contemplating a new project to obtain strategic IT capabilities? Don’t know where to start? Visit our technology advocacy page for useful resources and documents.

FREE for members
Members Only Webinar

Optimizing Your Core Processor Relationship

Learn how to better optimize your core processor relationship with this member-exclusive webinar recorded April 14, 2021.

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Title Recipient Date
Consumer Protection Financial Bureau 01/09/24
Office of Management and Budget 12/05/23
CFPB 08/02/22
Federal Reserve Board 04/22/22
House Financial Services Committee 04/05/22
Sens. Cruz, Braun, Grassley 04/04/22
Rep. Tom Emmer 04/04/22
DOJ 02/15/22
FinCEN 02/08/22
CFPB 12/06/21
Basel Committee on Banking Supervision 09/10/21
FDIC, Fed, OCC 07/30/21
FDIC 07/15/21
OCC, Fed, FDIC, CFPB, NCUA 07/14/21
Fed 07/12/21
Reps. Madeleine Dean and Kelly Armstrong 06/11/21
House of Representatives 05/24/21
117th Congress 05/06/21
FDIC, OCC, Fed, CFPB, NCUA 04/22/21
CFPB, FDIC, Fed, OCC 03/08/21
OCC 03/02/21
OCC 02/12/21
OCC 01/08/21
FinCEN 01/04/21
OCC 12/07/20
OCC 11/20/20
116th Congress 10/15/20
Fed 10/05/20
U.S. House Task Force on Financial Technology 09/29/20
FDIC 09/22/20
OCC 08/04/20
FCC 05/22/20
FCC 04/20/20
FCC 03/31/20

ICBA ThinkTECH Solutions Forum Spotlights Faster Payments Offerings for Community Banks

Sep. 15, 2023

Washington, D.C. (Sept. 15, 2023) — The Independent Community Bankers of America (ICBA) hosted its first ThinkTECH Solutions Forum yesterday. This forum, which was designed to foster industry collaboration in support of community bank adoption of faster payments, is the first of three such forums planned for this year. This member-exclusive event featured presentations from select payments providers followed by a rapid-fire Q&A round from a panel of community bankers.

During the 90-minute session, presenters addressed questions central to instant and real-time payments capabilities, including pricing models, integration and implementation processes, and security and regulatory implications, and they offered use cases and success stories to suit a diverse set of business objectives.

“A central piece of executing on our mission—to create and promote an environment where community banks flourish—is connecting our members with companies that understand the community banking business model and offer solutions that deliver on the promise of responsive and personalized service for which community banks are known,” ICBA Executive Vice President and Chief Innovation Officer Charles Potts said. “Through our ThinkTECH Solutions Forums, we’re helping community banks stay at the forefront of innovation and establish a path as they evolve their offerings to anticipate their customers’ diverse payments needs.”

The ICBA-curated list of presenters included: Allied Payment Network, CSI, Euronet, Fiserv, Jack Henry & Associates, Neural Payments, Nuvono and Pidgin. ICBA Bancard Senior Vice President of Payments Industry Relations Nick Denning joined as an industry expert along with an esteemed panel of community bank thought leaders, including:

  • Richard Beall Jr., president and CEO at $141 million-asset Peoples Bank of Velva in Minot, N.D.

  • Joshua Hofer, chief risk and information security officer at $2.7 billion-asset Stearns Bank, N.A., in St. Cloud, Minn.

  • David Long, executive vice president of correspondent banking at $2.3 billion-asset Bryant Bank in Birmingham, Ala.

  • Christian Ruppe, senior vice president and chief innovation officer at $704 million-asset Colony Bank in Atlanta, Ga.

“With the launch of FedNow and the ever-evolving payments environment, we wanted to address our members’ questions directly,” ICBA Senior Vice President of Innovation Programs Wayne Miller said. “Through this Solutions Forum, we’re helping to solve for community bank pain points while creating opportunities to help them innovate, enhance cash flow management, reduce risk, and improve efficiency.”

Earlier this year, ICBA announced year-round programming to support community bank innovation, including:

  • Expanded educational content via its demystified webinar series, with a focus on artificial intelligence use cases in October. (Previously covered topics include cryptocurrency and banking-as-a-service.)

  • A showcase of community bank-centric offerings through its ThinkTECH Solutions Forums, with AgTech and fraud-related topics to follow.

  • Plans to open an innovation center in Atlanta and bring its acclaimed accelerator program, which is currently accepting applications on a rolling basis, in house.

For more information about ICBA’s innovation programming, visit

About ICBA

The Independent Community Bankers of America® creates and promotes an environment where community banks flourish. ICBA is dedicated exclusively to representing the interests of the community banking industry and its membership through effective advocacy, best-in-class education, and high-quality products and services.

With 45,000 locations nationwide, community banks employ nearly 700,000 Americans and are the only physical banking presence in one in three U.S. counties. Holding $5.9 trillion in assets, $4.8 trillion in deposits, and $3.9 trillion in loans to consumers, small businesses and the agricultural community, community banks channel local deposits into the Main Streets and neighborhoods they serve, spurring job creation, fostering innovation and fueling their customers' dreams in communities throughout America. For more information, visit ICBA's website at



Title Committee Presenter Date
Senate Banking Hearing 02/15/22
Senate Banking Committee Written Statement 12/14/21
House Financial Services Committee Written statement 12/07/21
Committee on Banking, Housing and Urban Affairs ICBA 04/28/21
HSFC 09/29/20
Senate Banking, Housing, and Urban Affairs Committee Written Statement 09/12/17