The Consumer Financial Protection Bureau and Federal Housing Finance Agency published updated loan-level data collected through the National Survey of Mortgage Originations.

Latest Results: The latest release includes data on three new survey questions first asked of mortgage borrowers in 2021, which found:

  • 70% of respondents reported being very satisfied with their property appraisal.

  • Half of respondents said they would be unwilling to move from their primary residence.

  • 8% of respondents selected accommodations for people with disabilities as an important factor in choosing a mortgage lender/broker.

Background: Since 2014, FHFA and CFPB have sent quarterly surveys to borrowers who recently obtained mortgages on borrowers’ experiences during the mortgage process, their perceptions of the mortgage market, and their future expectations.