Bank of Charles Town Automates Commercial Lending with Jack Henry’s All-Digital Loan Origination Platform

MONETT, Mo., Jan. 4, 2022 /PRNewswire/ -- Jack Henry & Associates, Inc. (NASDAQ: JKHY) announced today that Bank of Charles Town (BCT) is collaborating with Jack Henry Lending to digitize its commercial lending experience.

Anthony J. Ranghelli, Vice President of BCT, explained, "We selected Jack Henry's lending platform because it supports our broader digital banking strategy. The platform will help us grow with scale and efficiency while improving everyone's experience. Our immediate goal for the next few years is to expand our digital lending footprint geographically to support businesses in neighboring communities and diversify our portfolio. We selected Jack Henry to position us for success and help us break down physical barriers."

The solution's all-digital loan origination, analysis, review, and portfolio management workflows will allow BCT to better serve both customers and small and mid-sized businesses in their community and beyond. Plus, the mobile capabilities will enable the bank to meet customers where they are by providing them with the option to bank and apply for loans on their own time. Ranghelli added "With Jack Henry, we will be better equipped to assist the small and mid-sized businesses in our community and grow our support for niche industries like dental practices and law offices, a top priority for our bank. This extended relationship will not only streamline efficiencies with clients but will also improve internal processes as our employees will be cross-trained and have one vendor point of contact, resulting in a consistent vendor experience and greater continuity."

Gary Lewis, managing director for Jack Henry Lending, commented, "The digitalization of the banking industry is happening quickly, and consumers expect their financial institutions to keep up and continue serving them on their financial journeys. By making strategic investments in digital solutions now, institutions like Bank of Charles Town will be better positioned to serve their customers and communities in the future and differentiate themselves from the competition. Our lending system reinvigorates the lending process by providing both lenders and borrowers with an easy-to-use, fast and flexible solution, which is exactly what customers are looking for today."