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By Rob Birgfeld
As a bank marketer, you’ve had a lot to contend with this year. So if you missed Google’s announced updates to its advertising policies, which go into effect later this month, there’s no need to panic.
So, what is changing and why? Starting Oct. 19, bank marketers will no longer be able to target by gender, age, parental status, marital status and ZIP codes for any marketing related to housing, employment, and credit sectors. Product categorization may vary by offer, creative and messaging—but will likely affect active digital marketing for mortgages, credit cards, loans, checking and savings accounts.
Citing its existing ad policies prohibiting targets or exclusions based on sensitive categories, Google says the new restrictions, developed with feedback from the Department of Housing and Urban Development, support its efforts to protect consumers from potential bias.
But while these changes may seem daunting or prohibitive, especially the ZIP code restriction, there are steps you can take to continue to derive value from Google’s vast advertising ecosystem. To help navigate this sea change, here are some tips to help you assess your options and develop a plan of action.
While these advertising policies and personalization restrictions may force you to rethink your outreach to existing and prospective customers, a methodical deployment and testing approach will undoubtedly elevate your marketing capabilities. After all, if these challenging times have taught us anything, it is that the search for silver linings is not only essential—it can help us discover new paths to success.
Rob Birgfeld is ICBA’s executive vice president and chief marketing officer.