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Disasters are unpredictable and can be devastating to a community. But there is a lot your bank can do to help prepare your customers for these events.
Criminals look to take advantage of crisis events – with a hurricane and a pandemic, there are certain to be a large number of scams.
If you see email traffic asking for relief donations, offering assistance or seem suspicious, please validate the source. Community banks can always reach out to ICBA at [email protected] for assistance.
ICBA will continue to represent the community banks on FEMA and NBEOC calls. Additionally, ICBA is working closely with FS-ISAC and other industry groups to assess the impacts of the storm to the broader financial services sector.
Any community bank with operational impacts are encouraged to reach out to the ICBA Operational Risk Team.
Learn how to:
Lessons from the past:
This downloadable Tabletop Exercise (TTX) developed by FEMA’s Office of External Affairs and FEMA’s National Exercise Division, is an interactive exercise complete with accompanying facilitator’s notes and scripted video injects.
This exercise is based on the National Planning Scenario for a major hurricane developed by the U.S. Department of Homeland Security and the federal interagency community.