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Ensure the physical safety of your bank, staff, and customers. Cover everything from the basics of bank security to some situations you may not have even prepared for.
Learn to address security situations through interactive sessions and discussions that will inspire new ideas and challenge you to look at security from a new perspective.
To earn the Certified Community Bank Security Officer (CCBSO) certification, you will be required to attend this program in its entirety, complete all assignments, and achieve a passing score on the certification exam. If you decide to enroll in the certification testing after you register for the class, please contact an ICBA Education representative at 800-422-7285.
Learning Objectives:
Understand what is required of the security officer with regulation H, the supervision of staff, and the training requirements for staff.
Sharpen your observation skills and detect potential threats in events happening around you.
Distinguish body language in a confrontation and proactively address verbal and potentially physical confrontations.
Identify the warning signs a person might show when embezzling.
Recognize the dos and don’ts as it relates to speaking with the media.
Outline the key steps to take in preparing your bank and staff in the event of a robbery.
Identify physical security enhancements you can make to improve security at your bank.
Understand the methodology required to solve a case using a scientific approach.
Recognize when you have a crime scene.
Understand the components of conducting an interview after an incident.
Institute effective security reporting to your board.
Identify specific records to retain for effective security management.
Recognize the security gaps when working with cash intensive businesses and onboarding casinos, private ATM operators, or marijuana related businesses.
8:00 a.m. – 8:30 a.m.
8:30 a.m. – 4:30 p.m.
Security Regulations: What Am I Responsible for?!
Assessing Threats Targeting Financial Institutions and Their Employees
Internal Fraud: The Warning Signs
I Knew Something Was Wrong
Disaster Readiness and Recovery Within Your Security Program - Case Study
12:00 p.m. – 1:00 p.m.
8:30 a.m. – 4:30 p.m.
Critical Incident Response – Robbery, Kidnaping, Unknown Incidents
The 4 L’s – Crime Prevention Through Environmental Design
Conducting a Physical Risk Assessment
Focus Groups and Case Studies – Interactive Session
Conducting Investigations
12:00 p.m. – 1:00 p.m.
8:30 a.m. – 12:00 p.m.
Board Reporting
Observation and Perception: Improving Your Ability to Pick-up on Suspicious Activity
Round Table Discussions
10:00 a.m. – 11:45 a.m.
Held via ICBA Online Portal for those enrolled in the CCBSO certification program
The certification exam will be available following the conclusion of the institute. You will be able to access and complete the exam any time after the institute adjourns. However, you must complete the exam no later than the exam time shown above. The exam is timed, and you will be allotted the same amount of time to complete the exam no matter when you choose to take it.
Note - If you do not pass the exam, you will have the opportunity to retake the exam at a future retake date.
ICBA Members: $1,699
Non-Members: $2,199
Non-Bankers* : $2,699
Certification Testing Fee: $500
*Attendance may be subject to ICBA approval.
* View CPE Credit Hours in the “Who Should Attend” section.
This event is not recorded. For more information, call 800-422-7285 or email [email protected].
7901 34th Ave S
Bloomington, MN 55425
ICBA's room rate of $175 expires July 21, 2025. Please book your room in advance of this date to ensure accommodations. If calling to make your reservations dial 952-854-1000 and reference ICBA.
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Who should attend: All security titles and roles, C-suite
Prerequisites: Basic knowledge of bank security.
Advanced Preparation: Recommended-Complete complimentary online course sent upon registration.
Program Level: Intermediate
Field of Study: Specialized Knowledge
Delivery Method: Group Live
Continuing Professional Education (CPE) Credit Hours: 19.5
Certification Offered: Certified Community Bank Security Officer (CCBSO)
Thompson Consulting Group LLC
Managing Partner
Registration, attendance, or participation at this event constitutes an agreement to adhere to the ICBA code of conduct and complaint policy. ICBA aims to be welcoming, safe, and inclusive to all participants, with the most varied and diverse backgrounds possible.
As such, The Independent Community Bankers of America (“ICBA” or the “Association”) has adopted a zero-tolerance policy toward all forms of unlawful discrimination and harassment.
Suitcasing is the act of soliciting business by non-exhibiting companies during the event or in other public spaces, including another company's booth, a convention center, or a hotel lobby. It is ICBA event management’s objective to do everything legally possible to protect its exhibitors and community banker attendees from suitcasing.
"In this session I learned that bank security isn't a 'one and done' task. Constant changes with your staff, locations and local economic stresses require more than just annual 'checking the box'."
"The Bank Security Institute brought up points that I need to review with my current management that I had never thought of before."
"I definitely feel more equipped to be a successful security officer. Thank you for the time, effort and passion you put into this course!"