Bank Director Forum - Session 4

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Bank Director Forum - Session 4

Nov 16, 2023 | Livestream Seminar

Offered quarterly in half-day sessions, the new Bank Directors Forums cover credit management, corporate governance, BOLI, compliance, cybersecurity and much more. No two sessions will be the same. 

Information (Central Time unless otherwise noted)
Thursday, November 16

8:30 a.m. – 8:35 a.m.

Finding Opportunity in Payments & Fintech Challenges

8:35 a.m. - 9:35 a.m.

The rapid growth of payments-related fintech and evolving faster payment initiatives create new pressures for banks to innovate. Analyze the latest trends in payments and fintech that may pose a threat to community banks and learn how they can be flipped to create new opportunities. Don’t miss this step-by-step discussion of how to tackle these challenges, plus resources that can aid you in the process.

Charles Potts, ICBA

Treat your website like a branch…because it is!

9:35 a.m. - 10:35 a.m.

Your website draws thousands of daily visitors, far surpassing physical branches. But, do you know their purpose, identity, and origin? Your bank can leverage website data for strategic growth choices, optimal brand marketing, and enhancing customer purchasing experiences. By this session's end, you'll know what data your marketing team should be regularly presenting to leadership. Moreover, you'll learn how to amplify marketing investments and stay competitive in the digital era. Because your website should be more than a digital brochure.

Derek Baker, Mills Marketing

20-minute Break

10:35 a.m. - 10:55 a.m.

Navigating Today’s Challenging Regulatory and Credit Environments

10:40 a.m. - 12:25 p.m.

The past year has posed significant challenges in the banking sector. Liquidity pressures have led to a reevaluation of funding sources, sometimes doubling costs. Underwriting has become more complex due to real estate market challenges, higher borrowing costs, and borrower cash flow issues. Regulatory oversight has intensified after a period of relative leniency.

Analyze where we were and where we are as a banking industry. Survey areas the regulators are spotlighting to assist in preparing for your next exam. Learn about options in pivoting your lending away from current concentrations and the credit analysis resources available to obtain the optimal information to manage your underwriting and portfolio risk.

Brad Stevens, Stevens Risk Management

Q&A and Forum Wrap-up

12:25 p.m. -12:30 p.m.


ICBA Members: $395

Non-Members: $495

Non-Bankers: $595

Bank Director Program Member: $295

Bank Director Program Non-Member: $395

Register for all four Bank Director Forums and receive 20% OFF. Have multiple registrations? Simply complete this registration form and email it to [email protected].

Printable Registration Form

Attendance/Cancellation Policy:

  • Registration fee is valid only for the individual registered. Each attendee must register.
  • Full payment is required prior to event attendance.
  • If registration is cancelled more than 30 days prior to the event start date, you will receive a full refund.
  • If cancellation is within 30 days prior to the event start date, 20 percent of the registration fee paid will be deducted for costs.
  • A substitute registration will be accepted.
  • No refunds will be issued once the bank has received event materials or after the event start date.
  • All rights are reserved by ICBA. No recording or distribution of the content is permitted unless expressly agreed by ICBA.

For more information, call 800-422-7285.

Virtual Event

Upon registration you will receive an email from ICBA confirming your registration, the dates of the event and a calendar invitation for the event. Approximately 1-2 weeks prior to the event start date, you will receive an email from an ICBA representative containing detailed information including event times and the meeting link.

Who should attend: Community Bank Directors, C-Suite   

Prerequisites: None

Advanced Preparation: None

Program Level: Intermediate

Field of Study: Business Management & Organization

Delivery Method: Group Internet Based

CPE Credit Hours: 4.5

brad stevens

Brad Stevens


Stevens Risk Management LLC

Crystal Steinbach

Crystal Steinbach

Digital and Marketing Automation Manager

Mills Marketing

Code of Conduct

Registration, attendance, or participation at this event constitutes an agreement to adhere to the ICBA code of conduct and complaint policy. ICBA aims to be welcoming, safe, and inclusive to all participants, with the most varied and diverse backgrounds possible.

As such, The Independent Community Bankers of America (“ICBA” or the “Association”) has adopted a zero-tolerance policy toward all forms of unlawful discrimination and harassment.

Read Full Policy

Suitcasing Policy

Suitcasing is the act of soliciting business by non-exhibiting companies in the during the event or in other public spaces, including another company's booth, a convention center, or a hotel lobby. It is ICBA event management’s objective to do everything legally possible to protect its exhibitors and community banker attendees from suitcasing.