Customer Due Diligence Best Practices

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Customer Due Diligence Best Practices

Aug 23, 2023 | 11:00 am ET • 10:00 am CT | Webinar

Customer due diligence is a process of anticipating what the customer’s activity will be and assessing their risk level to the bank based on certain factors. Gain valuable insights on how to conduct effective due diligence on customers to mitigate risk and ensure compliance with regulatory requirements.

Uncover the basics of Customer Due Diligence along with details about best practices for collecting customer information, identifying potentials risks, and developing risk mitigation strategies.

Learning Objectives:

  • Explore the basics of Customer Due Diligence.
  • Understand how well you should “know” your customers.
  • Learn about customer risk rating.
  • Differentiate CDD vs. EDD (enhanced due diligence).
  • Gain knowledge about high-risk monitoring.

Duration: 60-minutes

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Pricing

ICBA Members: $199

Nonmembers: $299

Unlimited Webinar Pass subscription: $0

Attendance/Cancellation Policy:

  • Registration fee is valid only for the individual registered. Each attendee must register.
  • Full payment is required prior to real-time event attendance. Digital products will be made available when full payment is received.
  • Digital product purchases cannot be cancelled once the order has been processed and the product is available to use.
  • Refunds will not be granted unless there is a technical issue that cannot be resolved that prevents the purchaser from accessing and/or using the product. Refund requests for technical issues must be received within 15 days of the date of purchase.

For more information, call 800-422-7285.

Attendance & Cancellation Policy:

  • Full payment is required prior to live webinar attendance. Digital products will be made available when full payment is received.
  • Registration fee is valid for only the individual registered. Each attendee must register.
  • Digital product purchases cannot be cancelled once the order has been processed and the product is available to use.
  • Refunds will not be granted unless there is a technical issue that cannot be resolved that prevents the purchaser from accessing and/or using the product. Refund requests for technical issues must be received within 15 days of the date of purchase. No refunds will be issued once the bank has received webinar materials or after the start date.

Who should attend: Compliance/BSA Officer and Specialists, Operations Leadership and Specialist, Frontline Staff

Prerequisites: None

Advanced Preparation: None

Program Level: Intermediate

Field of Study: Specialized Knowledge

Delivery Method: Group Internet Based

CPE Credit Hours: 1

Continuing Professional Education Credit (CPE) Requirements (if applicable*)

  • Enter your full name when joining the webinar. Your Zoom session must display your full name and match the registration.
  • Attend the live webinar session for the duration of the session. NOTE - If attending by phone audio only, no CPE will be awarded due to participant’s inability to respond to poll questions.
  • Answer all poll questions displayed during the session.

For more information, call 800-422-7285 or email education@icba.org.

NABSA Statement

ICBA Education is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: nasbaregistry.org.

In accordance with the standards of the National Registry of CPE Sponsor, CPE credits have been granted based on a 50-minute hour.

Kristen Ritter
Kristen Ritter

SVP/Assistant Director of Compliance Consulting

TIB Consulting Solutions

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Clint Jay

FVP, Compliance Engagement Leader

TIB Consulting Solutions

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