Customer Due Diligence Best Practices

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Customer Due Diligence Best Practices

Aug 23, 2023 | 11:00 am ET • 10:00 am CT | Webinar

Customer due diligence is a process of anticipating what the customer’s activity will be and assessing their risk level to the bank based on certain factors. Gain valuable insights on how to conduct effective due diligence on customers to mitigate risk and ensure compliance with regulatory requirements.

Uncover the basics of Customer Due Diligence along with details about best practices for collecting customer information, identifying potentials risks, and developing risk mitigation strategies.

Learning Objectives:

  • Explore the basics of Customer Due Diligence.
  • Understand how well you should “know” your customers.
  • Learn about customer risk rating.
  • Differentiate CDD vs. EDD (enhanced due diligence).
  • Gain knowledge about high-risk monitoring.

Duration: 60-minutes

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Pricing

ICBA Members: $199

Nonmembers: $299

Unlimited Webinar Pass subscription: $0

Attendance/Cancellation Policy:

  • Registration fee is valid only for the individual registered. Each attendee must register.
  • Full payment is required prior to real-time event attendance. Digital products will be made available when full payment is received.
  • Digital product purchases cannot be cancelled once the order has been processed and the product is available to use.
  • Refunds will not be granted unless there is a technical issue that cannot be resolved that prevents the purchaser from accessing and/or using the product. Refund requests for technical issues must be received within 15 days of the date of purchase.

For more information, call 800-422-7285.

Who should attend: Compliance/BSA Officer and Specialists, Operations Leadership and Specialist, Frontline Staff

Prerequisites: None

Advanced Preparation: None

Program Level: Intermediate

Field of Study: Specialized Knowledge

Delivery Method: Group Internet Based

CPE Credit Hours: 1

Kristen Ritter
Kristen Ritter

First Vice President Engagement Leader

TIB Consulting Solutions

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Clint Jay

FVP, Compliance Engagement Leader

TIB Consulting Solutions

Code of Conduct

Registration, attendance, or participation at this event constitutes an agreement to adhere to the ICBA code of conduct and complaint policy. ICBA aims to be welcoming, safe, and inclusive to all participants, with the most varied and diverse backgrounds possible.

As such, The Independent Community Bankers of America (“ICBA” or the “Association”) has adopted a zero-tolerance policy toward all forms of unlawful discrimination and harassment.

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