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Take advantage of ICBA webinars, seminars, and other events to help you stay ahead of the competition. We offer a variety of courses to fit every need and schedule.
Start: May 20, 2025 12:00 AM CST
Finish: May 20, 2025 12:00 AM CST
In today’s competitive business landscape, organizations often struggle to maintain strong relationships with their customers, highlighting the need for effective contact programs. This presentation will provide proven tools for designing and managing successful contact programs, including easy-to-use forms, worksheets, and support materials. These resources will help you craft an introduction plan, manage contact activities, report results, and design effective reward systems.
Whether enhancing an existing program or introducing a new one, you will gain valuable insights to enhance your strategies. Additionally, you can receive a deck of cards designed to reinforce the presentation's theme and message, adding an engaging element to the overall experience. This informative session is essential for organizations seeking to improve their customer contact strategies and drive successful outcomes.
Learning Objectives
Duration: 60-minutes
In today’s competitive business landscape, organizations often struggle to maintain strong relationships with their customers, highlighting the need for effective contact programs. This presentation will provide proven tools for designing and managing successful contact programs, including easy-to-use forms, worksheets, and support materials. These resources will help you craft an introduction plan, manage contact activities, report results, and design effective reward systems.