Jacob Eisen

Jacob Eisen is president and CEO of ICBA Payments, a wholly owned subsidiary of the Independent Community Bankers of America (ICBA), and president and CEO of TCM Bank, N.A., a limited-purpose credit card bank wholly owned by ICBA Payments.

Eisen brings more than 20 years of experience in banking, payments, financial technology, and investment banking to ICBA Payments. Most recently, he served as president, Fintech Banking for a $3.5 billion publicly traded financial institution with an industry leading fintech division. In this role, Eisen oversaw 400% growth in fintech and payments related bank deposits to $2.5 billion, and tens of millions in fee income.

Previously, Eisen co-founded ConnexPay in 2018, and served as chief operating officer, chief revenue officer, and as director on the company’s board. Eisen departed ConnexPay’s board of directors following a $110 million growth financing investment led by FTV Capital in November 2022.

Earlier in his career, Eisen served as a senior leader at several FINRA-licensed broker dealers, working as an investment banker focused on serving community and regional banks, and in various other leadership roles for fast growing payments companies.

Eisen is a former board member of County Bancorp, and its subsidiary Investors Community Bank, formerly a publicly traded bank which successfully merged into Nicolet Bankshares in 2021.

He is passionate about the community banking industry, and helping small banks accelerate technology adoption strategies to help them compete, win business, and thrive.

Eisen obtained his Bachelor of Arts degree in business and communications from DePaul University in Chicago, Illinois.