Sept. 18-19 • Kansas City, Missouri
LEAD FWD Schedule

Sunday
Sept. 17
4:00 p.m. - 7:00 p.m.
Participant & Vendor Registration
Imperial Ballroom Foyer, Lobby Level
We recommend LEAD FWD Summit attendees arrive Sept. 17 so they are ready for 8:00 a.m. programming on Sept. 18.
Monday
Sept. 18
7:00 a.m. - 5:00 p.m.
Participant Registration & LEAD FWD Help Desk
Imperial Ballroom Foyer, Lobby Level
8:00 a.m. - 9:15 a.m.
Welcome & Opening Keynote
9:25 a.m. - 10:25 a.m.
Small Group Discussions
10:35 a.m. - 11:45 a.m.
Plenary Session: Every Employee Is Responsible for Customer Relationship Growth
Kyle Hersberger, Cross Financial
11:45 a.m. - 12:45 p.m.
Networking Lunch
12:45 a.m. - 2:20 p.m.
Race with the Experts
2:35 p.m. - 3:25 p.m.
Building an Effective Third-Party Risk Management Program
Jason Clinton, Wolf & Company
How Can You Help Small Businesses with their Biggest Challenges?
Anne Doligale , Visa
3:40 p.m. - 4:15 p.m.
Keynote Speaker
4:15 p.m. - 5:30 p.m.
Cocktail Reception & Race to the Finale
Tuesday
Sept. 19
7:30 a.m. - 8:20 a.m.
Eye Openers & Continental Breakfast
8:30 a.m. - 9:40 p.m.
Keynote Speaker
9:50 a.m. to 10:50 a.m.
Small Group Discussions
11:00 a.m. - 11:50 a.m.
Education Sessions: Data and Your Bank's Journey
Harrison Powers, CliftonLarsonAllen, LLP
Nick Meyer, CliftonLarsonAllen, LLP
Tim Dively, CliftonLarsonAllen, LLP
Jay Dade, Jackson Lewis
11:50 a.m. - 12:40 a.m.
Networking Lunch
12:40 p.m. - 2:00 p.m.
Generative AI and ChatGPT: What is it and How Might it Impact Commmunity Banks?
Wayne Miller, ICBA
Imminent Cyber Threats, Tactics and Techniques
Jennifer Taylor, Forvis
2:20 p.m. - 3:10 p.m.
The Importance of Digital Payments Transformation
Nick Denning, ICBA Bancard
Effective Marketing in a World Driven by Technology and Compliance
Kyle Hersberger, Cross Financial