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As customer preferences shift and new technologies emerge, community banks must adapt their strategies to meet customer needs, generate new revenue, and hold on to existing relationships.
ICBA Payments knows this is no small task. To help community bankers chart the right path for their bank, we’ve developed a digital payments transformation report and workbook, and will be facilitating a related webinar series throughout 2023.
This workbook is intended to aid in the development of a digital payments strategy and roadmap for your bank. You can download the full workbook or the individual workbook exercises below. These resources are a benefit to ICBA member banks only, please login to access the files.
Defining the most beneficial objective for your digital payments transformation.
Download ExerciseGain deeper insights into your current payments environment’s strengths, weaknesses, and opportunities.
Download ExerciseDefining key technical capabilities, development opportunities, and third-party relationships and dependencies.
Download ExerciseGain a holistic view of how the bank currently allocates resources and organizes itself to manage and grow its payment offerings/portfolios and services.
Download ExerciseIdentify potential high value digital payments products using an ROV analysis based on their potential to delivery improved revenue, enhanced operational efficiency, and/or competitive market impact.
Download ExerciseBring together key insights from each of the previous five exercises into an outline for a digital payments transformation roadmap.
Download Exercise
February 23, 2023 // 1:00 p.m. ET
ICBA Payments recently published a white paper and workbook aimed at helping community banks develop an effective digital payments strategy and roadmap.
Join ICBA Payments Nick Denning and industry expert, Patricia Hewitt, for an exciting and informative webinar where you will learn more about these valuable resources. Join the discussion and gain important insights into the importance of and urgency around this topic.
Watch Recording
April 12, 2023 // 1:00 p.m. ET
How to optimize organizational alignment for digital payments success One of the sections of ICBA Payments' Digital Payments Transformation Workbook relates to ensuring your bank is organized internally in the optimal manner for digital payments success.
Join ICBA Payments' Nick Denning and a fellow community banker to hear best practices, lessons learned, and real-life examples of adjusting resources, practices, and culture to better position a community bank for related success. Join the discussion to gain important insights on this topic and learn how to deliver value and new payments products with limited resources.
Watch Recording
May 23, 2023 // Noon ET
ICBA Payments has published a Digital Payments Transformation Report and Workbook to provide banks resources in developing their digital payments transformation strategy and roadmap. Join ICBA Payments' Nick Denning and a fellow community banker to hear how they leveraged the resources internally to produce a strategy and roadmap to guide their digital payments efforts.
Hear a first-hand account of lessons learned, obstacles faced, and best practices to be leveraged when creating your own plans. Join the discussion to gain important insights on this topic and learn how to develop a strategy that will help you compete in the marketplace.
Watch Recording
August 8, 2023 // 1:00 p.m. ET
One of the sections of ICBA Payments' Digital Payments Transformation Workbook relates to figuring out which payment products to prioritize first. Join ICBA Payments' Nick Denning and a fellow community banker to hear how they have waded through a sea of emerging digital payment product possibilities to focus on 'the right' new products for their bank.
You will hear best practices, lessons learned, and real-life examples of analyzing several payment product options, and determining which ones best meet the needs of target customers while delivering a return on investment and customer value.
Watch Recording
ICBA Payments has published a Digital Payments Transformation Report and Workbook to provide banks resources in developing their digital payments transformation strategy and roadmap. The importance of leveraging instant payments as a strategic accelerator to your long-term digital payment plans (and vice versa) cannot be overstated.
Join ICBA Payments' Nick Denning and a provider of instant and digital payments solutions to hearing more about the intersection of instant payments and digital capabilities, and best practices for leveraging both to meet the demand of today's and tomorrow's customers. Join the discussion to gain important insights on this topic and learn which digital capabilities can be accelerated by instant payments.
Watch Recording