Comprehensive Individual Education
We provide community bankers with premier and industry-specific education for every career stage. Our proven, comprehensive curriculum of best-in-class education is offered through multiple delivery channels to fit the needs and busy schedules of today’s community bankers.
Contact us at education@icba.org or 800-422-7285.
Bank-wide subscriptions
Unlimited Webinar Pass
The ICBA Education Unlimited Webinar Pass allows your organization to access more than 80 live webinars and more than 150 on-demand webinars during the 12-month subscription — all for one price plus applicable state sales tax.
Benefits of the Webinar Pass
“As an Unlimited Webinar Pass subscriber, as soon as I see a webinar I'm interested in, I'm able to automatically enroll in the webinar without having to worry about submitting an invoice. The webinars are very informative, and instructors are helpful and spend time answering questions and explaining the information thoroughly.”
ICBA Bank Director Program
The ICBA Bank Director Program provides exclusive director-related training, tailored to meet the needs of your board and delivered through bi-monthly newsletters, online training, a governance helpline and preferred pricing on resources and events.
Online Training
ICBA Education offers a variety of online course plans with courses that build knowledge and a strong foundation within key areas of the banking industry and professional development. If you’re looking for more information about our online course options, please feel free to request a demo below.
Professional Development Planner
Help employees explore careers and position them for growth at your community bank with ICBA Education’s Professional Development Planner.
Policies and Resources
Help employees explore careers and position them for growth at your community bank with ICBA Education’s Professional Development Planner.
2026 Summer Training Guide
Even in the most well-run organizations, there are always opportunities to change, grow, innovate, and improve.
Download the Guide
"We continue to choose the ICBA training platform due to its cost-effectiveness and its broadness of curriculum."
Upcoming education events
Building Your Story: Crafting an Effective CRA Performance Context Seminar
Your CRA performance context is your opportunity to tell your institution’s story. In this session, you’ll learn how to develop a compelling, well-supported performance context that highlights your market conditions, community needs, and strategic approach. We’ll cover what regulators look for, how to gather and organize data, and techniques for presenting your narrative in a way that strengthens your CRA exam results.
Managing High-Risk Customers: CDD and EDD Best Practices Seminar
Due diligence expectations vary based on customer risk and continue to evolve. This seminar provides a practical overview of Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) best practices for high-risk customers, with a specific focus on nonresident alien and foreign individual accounts. Participants will learn key risk indicators, documentation expectations, and examination considerations when managing these relationships.
Learning Objectives:
- Understand regulatory expectations and best practices for conducting CDD and EDD for high-risk, nonresident alien, and foreign individual customers.
- Identify key risk indicators and documentation requirements specific to nonresident alien and foreign individual accounts.
- Apply a risk-based approach to account onboarding, monitoring, and periodic reviews to better manage compliance and examination risk.
Fair Lending Seminar
Fair lending compliance requires more than understanding regulations. Institutions must be able to identify risk, evaluate lending practices, document findings, and demonstrate that fair lending risks are appropriately managed.
This seminar provides a practical, risk-focused approach to fair lending oversight for community banks, including risk assessments, self-evaluations, data review considerations, redlining analysis, and fair lending program governance.
Participants will explore how institutions can identify areas of elevated risk, consider relevant data and documentation, review lending practices such as pricing, underwriting, exceptions, and geographic lending patterns, and communicate findings to management and the board.
Designed from a practitioner perspective, the program focuses on practical, supportable approaches that can be adapted to an institution’s size, complexity, products, markets, and risk profile. Rather than focusing solely on regulatory requirements, the course emphasizes the processes, documentation, and decision-making that support an effective fair lending compliance management program.
The program is designed for compliance officers, auditors, risk management personnel, lending managers, and others responsible for fair lending oversight and monitoring.
Learning Objectives
- Describe the key components behind fair lending compliance and recognize common risks.
- Understand how to develop and maintain a fair lending risk assessment and utilize the results.
- Distinguish self-evaluations from self-tests and understand how to scope a review.
- Recognize common review areas and how to identify opportunities for program improvement.
- Understand how to communicate risk assessment and self-evaluation results to leadership and how to utilize the results.
Upcoming Webinars
Education by topic
Search by topic — marketing, HR, lending, operations, security, and more — to quickly find the training that fits your role and supports your growth.
