Why Your Community Bank Needs a Disaster Recovery Plan

Apr 30, 2025
It’s not news that the number and severity of natural disasters in the U.S. has been increasing significantly in recent years. These events can be personally and economically devastating to local communities, and it’s important that community banks are prepared to help both themselves and the people they serve.

The importance of information when building customer relationships at community banks

Apr 30, 2025
The community banking industry is undergoing a significant digital transformation. While large financial institutions have long used data analytics to drive customer engagement, community banks are now recognizing the value and importance of leveraging information and data to strengthen relationships with their customers.

Online Course Newsletter – April 2025

Apr 24, 2025
On April 6, 2025, the Online Course Learning Management System was upgraded. Now, when learners open a multi-module course, the first course will automatically launch. This includes certificate programs.

Navigating Employee Retention: Staying Competitive in a Changing Market

Apr 9, 2025
In today’s challenging labor market, competitive compensation and benefits packages are crucial to securing and retaining top performers. Whether you're a CEO planning for the bank’s long-term growth, a CFO managing the bottom line, or an HR leader filling a key role, tapping into reliable compensation data is essential.

ICBA’s Regulator Day: Fostering Community Bank Innovation Through Industry Collaboration

Feb 24, 2025
Innovation never stops, but regulatory considerations can impede progress if not properly accounted for and managed. That’s why it’s crucial to create dedicated spaces where innovators, regulators, and policymakers can form a brain trust to address technology adoption challenges in the financial industry.

Yield enhancer, or gimmick?

Feb 24, 2025
Most representatives of the broker-dealer industry have been suggesting to their customers, especially community banks, that their collection of bonds could be situated to perform pretty well in 2025. You can be forgiven for rolling your eyes if you’ve heard this.

Maintaining Data Privacy Through Your Financial Institution’s Digital Journey

Feb 24, 2025
One of financial institutions’ biggest concerns when considering digital tools such as artificial intelligence, automation, or data platforms is verifying your institution and customer data remain secure. The trust needed with your vendors and platforms require much more diligence, awareness, and monitoring than when you favored an on-premises infrastructure where your team managed the controls, patching, user access, provisioning, and configuration.

Online Course Newsletter – February 2025

Feb 20, 2025
Did you know that when a learner completes a course and passes the test, they can review the questions they answered correctly and view the correct answer for any they missed?

Concepts and facts - ChatGPT gets it mostly right on yield curve shapes

Feb 20, 2025
The Treasury yield curve is a critical financial indicator that depicts the relationship between interest rates and the maturity dates of U.S. government debt. Typically, the yield curve slopes upward, reflecting higher yields for long-term securities compared to short-term ones.

Countdown to ISO 20022: Key Steps for Community Banks to Ensure a Smooth Fedwire Transition

Feb 14, 2025
With the Federal Reserve rescheduling until July 14 the Fedwire Funds Service’s conversion to the ISO 20022 message format, community banks have four extra months to ensure they are ready. Fortunately, there are a variety of resources available to help ensure a successful transition.