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A practical discussion on how artificial intelligence can, and will, affect modern-day governance.
Artificial intelligence is the hottest trend in the technology world today and financial institutions of all sizes are planning for an AI-driven future. The financial institutions that are proficient in AI and weave it into their offerings will perform better than those that don’t.
Community banks are constantly seeking ways to provide personalized services, while managing the increasing demands of operational efficiency and compliance.
Generative AI (GenAI) goes far beyond chatbots and customer service automation, offering powerful ways to improve efficiency in critical banking areas like loan processing, compliance, and decision-making.
Crypto, stablecoins, and decentralized finance are among the hottest topics on Capitol Hill and with regulators.
Payments have long been a go-to product for consumers and businesses. Technology has rapidly forced banks to reimagine their payments strategy to remain competitive. With the rise of fintechs across the industry, plus changing customer preferences, you may be feeling overwhelmed.
What’s your open banking strategy? What’s at stake if community banks don’t embrace fintech to serve their communities?
Explore the pervasive issue of fraud within the banking sector.
Gain insight into different cybersecurity threats and mitigation techniques to help protect your organization and customers/members against a cybersecurity threat.
If a catastrophic data breach happened today, would your bank be prepared to handle it? Bank management must have an action plan in place to comply with legal obligations and convey an appropriate message to customers.
In an era where digital transformation is paramount, ensuring robust cybersecurity is crucial for the future of banking. Delve into the technological innovations that prioritize security while enhancing operational efficiency and customer trust.
Learn about financial institution bond insurance claims and losses, specifically focusing on the current uptick many insurance carriers are experiencing with automated teller machine, fraudulent instructions/social engineering and forgery.
The “pig butchering” scam is rapidly gaining popularity among fraudsters and the number of victims is growing fast. But rest assured, this is not about bacon – it’s about scammers using intricate methods to groom their victims before plundering their bank accounts.
Synthetic identity fraud cost financial institutions between $5 and $40 billion in 2024. Why the wide range? Financial institutions struggle to detect synthetic identities—about 85%-95% of synthetic identities remain undetected.
A recent survey found that 61% of financial institution CEOs plan to prioritize small business lending over the next two years. To effectively support small businesses, incorporating SBA and USDA loans into your offerings is crucial.
Deconstruct successful customer journeys from various industries to uncover the strategies and techniques that drive exceptional engagement.
The average age of community bank account holders is rising, and the first fully digital generation of profitable bank customer is entering the market. Community banks must act now to attract these customers or risk losing them forever.
With a disruptive combination of technology (AI) and economic uncertainty, community banks must increase efficiency across sales, marketing, operations, and community development functions. While each area is vital, their combined impact can create a flywheel effect, boosting efficiency and optimizing relationships, data, and touchpoints.
Everyone wants to grow their commercial portfolio, but it’s not always realized that the consumer is what drives new commercial business. Reembracing consumer lending for the next generation of business owners is the gateway to securing future commercial deals.
The Fed’s decision to lower interest rates may boost ag real estate lending. Bankers are using a suite of Farmer Mac products to maintain and grow ag real estate loans in an extremely competitive environment.
With the longest-on-record pause between the last interest rate hike and the first cut, community banks had ample time to prepare for a secular falling rate environment, which the Fed projects will be lasting for two years.
In today's digital age, personalization isn't just a perk—it's a key differentiator. With 74% of people across generations expecting more personalization from their financial institutions, community banks face higher stakes than ever. As in-branch visits decline, transforming digital engagement into relevant, personalized experiences is crucial to community banks. Join us for an exciting session on how community banks can stay ahead of evolving customer expectations.
The souring ag economy will present ag bankers with a host of problems including bankruptcies, workouts and problem loans.
With the precipitous rise in interest rates and other economic challenges, the performance and reliability of our interest rate and liquidity risk models and the supporting assumptions are under pressure and increased regulatory scrutiny.
Discover the power of transferable tax credits. Join us for compelling case studies and success stories from industry experts who have leveraged these credits to achieve substantial tax savings.
In a decreasing rate environment, financial institutions face growing challenges to retain and attract deposits as depositors seek higher-yielding alternatives.
Learn how your bank can maximize shareholder returns effectively. Review a dozen of actionable ideas designed to generate tangible returns, helping your bank achieve greater ROEs or earnings per share.
Long-time community bank advocates Jeff Gerrish and Philip Smith will once again reprise their now almost famous Ultimate Community Bank Q&A, a two-man “song and dance” sharing key stories, and related to community banks that will change your strategic outlook for the future, as they field any and all questions in an open forum live exchange that is always certain to educate, inform and entertain.
Gerrish’s Musings is a nationally recognized bi-weekly banking publication specifically written for the benefit of community banks.
Compliance costs can be a significant burden for community banks, often making it challenging to meet regulatory expectations without straining their revenue.
Peer-to-peer payment fraud is making headlines again with threatened lawsuits and proposed legislation intended to expand financial institution responsibilities.
Key technology trends are reshaping cybersecurity, AI, and workplace dynamics. As AI tools like notetakers, selection systems, and dash cams become more common, creating effective governance, risk, and compliance strategies is crucial.
Leadership development and succession planning are vital for any company’s ability to develop talent within their organization. Many managers report a gap between Baby Boomers and Millennials. Boomers are using performance practices that once led to success, but Gen X and Millennials may not see the same value in them.
Many community banks are struggling to implement a strong succession plan that will carry them into the future. Explore how succession planning fits into your talent management program and discover strategies to integrate it with your company’s strategic plan.
Discover effective ways to build resilience in your team through emotional intelligence and collaboration. Developing a resilient team in the banking industry requires that leaders value emotional intelligence while promoting collaboration.
Power your bank’s potential with succession strategies at every level. We will discuss board succession and how to secure the right talent on your board.
New rules keep coming and many – including some already in effect – are facing legal challenges. Meanwhile, artificial intelligence is upending how the world does business. What’s a compliance officer to do?
In a financial landscape where liquidity demands continue to dominate discussions, the pressure on lenders to grow deposits and improve margins is ever-increasing. But what if the key to solving these challenges lies within the very loans already on your books?
In the wake of the multi-year efforts to bring down inflation, community banks face significant pressures related to maintaining liquidity, mitigating higher funding costs, and combatting margin compression.
Discover how the bank's consumer and business client data can be leveraged to gain a deeper understanding of customer needs, product competition, and be used to identify strategic growth opportunities.
Is your bank struggling to overcome marketing challenges, manage vast amounts of data, or make a mark in a crowded market?
Family-owned banks possess unique strengths and challenges that require thoughtful strategies.
Mutual and thrift institutions face specific challenges in today’s banking landscape.
Designed exclusively for community bankers, this roundtable brings you together with peers and industry leaders to address topics relevant to your institution.
Community banks with assets over $1 billion encounter distinct challenges that require specialized solutions.
Sixty percent of consumers consider security a top factor when choosing where to bank, according to recent research about generational banking preferences from Apiture and The Harris Poll.
Explore the transformative potential of SD-WAN and automation in modern IT environments. Learn how these technologies can streamline network operations, enhance application performance, and accelerate cloud adoption.
Expecting marketing to build brand awareness - check! Ensuring that it creates differentiation, leads and lifelong relationships – check, double-check! But did you know it is also your greatest superpower for generating revenue? That's right, your marketing spend is not an expense, it is an investment!
Agriculture commodity prices have fallen sharply along with net farm income, causing economic uncertainty and distress. Does this financial deterioration suggest the ag economy is headed into a recession? Will a new farm bill provide enough protection to sustain producers? How should community banks and their producers prepare to withstand the downturn in prices?
Rates are falling, but many banks aren’t seeing the expected expense relief. Some cut too much and lost valuable relationships, while others refocused on growth and found it more challenging than before. This session outlines three key principles to help community banks manage CDs and liquid deposits as rates shift.
Hear from a panel of bank regulatory experts about the policy shifts that are currently happening in Washington, D.C., and how these changes are expected to impact community banks and the financial services industry.
MDIs and CDFIs hold the key to financial wellness in minority, immigrant and LMI communities across the nation. These mission-focused institutions specialize in providing access to crucial banking product and services for customers in underserved neighborhoods, and to small businesses.
Representatives from the banking agencies will explore the latest developments in regulatory compliance, and issues that the agencies are finding in compliance examinations. Representatives will also discuss the dynamic changes and new priorities for their respective agencies.
In today’s regulatory landscape, community banks face growing scrutiny over their enterprise risk programs. While the balance sheet and credit activities often dominate the conversation, employment-related risks are equally critical to a comprehensive workplace compliance and risk strategy.
Discover innovative enterprise management strategies for community banks that connect ERM, capital and liquidity planning, and strategic planning. This session will cover best practices and cutting-edge approaches to managing these critical components effectively.
Join us for a dynamic discussion exploring the intersection of fraud, and investigative practices for community banks. In this session, regulatory experts will share insights on how banks can remain diligent and proactive in adopting new strategies to combat illicit activities.
Don’t let fraud slow your momentum in acquiring deposits and growing your institution. Opening accounts is identified as a high-risk stage—with 13.5% (one in seven) of all new accounts last year suspected to be fraudulent—this session shares tips on balancing security with growth and automation while delivering a seamless and frictionless customer journey.
Join us for an exclusive conversation with Jacob Eisen, CEO of ICBA Payments and TCM Bank, N.A., and Marie Elizabeth Aloisi, Executive Vice President, US Market Development, Mastercard, as we explore the evolving landscape of payments and the tools Community Banks can access through ICBA to increase profitability and customer satisfaction.
Discover how ICBA’s Marketing Resource Center (MRC) can support your bank’s marketing efforts in this hands-on session featuring community bank marketers and leaders. ICBA Chief Marketing Officer Rob Birgfeld, ICBA Lead Strategist for Consumer Campaigns Bill Hickman, Farmers State Bank President and Chief Credit Officer Tim Schreiber, and Prairie Community Bank AVP of Operations and Marketing Kathryn Rosypal will share insights on using the MRC effectively.
Exports generate twenty percent of U.S. farm income. American producers face a rising trade deficit and U.S. tariffs that could decrease farm income.
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